I recently checked my daughterís computer to make sure everything is alright; unfortunately the computer was infected, very badly.
So I started to fix her computer using: Spybot Search & destroy, Malware bytes anti Malware, Avast free antivirus, trend micro house call, tdsskiller, and last panda active scan. After all the cleaning methods I saved panda for last and found a virus in system32/regw2.exe. Iím not sure if itís a virus or not so I created a new folder on my desktop and cut and pasted it there, so far windows has not complained about it.
Ok so my daughterís computer looks nice and clean, but Iím not sure if some damage has occurred when I cleaned the computer or if it still has a virus. I tried to update the computer but after restarting it several times, it continues to repeat the same three updates:
1. Security Update for Windows 7 for x64-based Systems (KB2676562)
2. Security Update for Windows 7 for x64-based Systems (KB2709715)
3. Update for Windows 7 for x64-based Systems (KB2679255)
I tried to use sfc /scannow but it will not let me do it with or without administrator privilege, so I tried the offline method, this time it worked, but didnít find anything. So Iím stuck and I have tried everything I could think of to fix that computer, I feel I have spent too much time trying to fix it on my own and thatís why I turn to you. If you can help me I appreciate any advice anyone can give.
Time of this report: 7/8/2012, 16:13:40
Machine name: USER
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-890FXA-UD7
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenom II X6 1055T Processor (6 CPUs), ~2.8GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 2493MB used, 15920MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Edited by Popey, 08 July 2012 - 04:54 AM.