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need help with removing infected svchost and services.exe

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#1 Bones667


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Posted 06 July 2012 - 06:02 AM

I have been work on backing up, scanning, and attempting to restore my computer for the past 14 hours. After finding out that a factory reset was not an option, I attempted to do my best at removing this infection from my computer. So far I have no luck and am requesting help. I have searched this website and found a possible solution, but in part of the description a certain script was made specifically for the victim's pc So therefor I am hoping to get some help.

Symptom #1 : Malwarebytes periodically alerts me that an outgoing attempt was blocked

Part of huge LOG: (Type: outgoing, Port: 60149, Process: svchost.exe)
2012/07/06 06:55:38 -0400 UNCONVENTIONAL Joe IP-BLOCK (Type: outgoing, Port: 60150, Process: svchost.exe)
2012/07/06 06:55:38 -0400 UNCONVENTIONAL Joe IP-BLOCK (Type: outgoing, Port: 60151, Process: svchost.exe)

Symptom #2: AVG Periodically Alerts me about c:\windows\system32\services.exe
Threat name Trojan horse Dropper.Generic_c.MMI

Symptom #3: While using Firefox, I have a google re director, which will redirect my first 2 google searches. It will also occasionally redirect a new window

I have used tdsskiller, spybot search and destroy, ccleaner, malwarebytes, and msert to scan and attempt to remove said infections. Each time, (including while in safe mode) have failed.

Please help!

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#2 hamluis



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Posted 06 July 2012 - 07:16 AM

Please follow the instructions at Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html . After preparing the requested logs, initate a topic in the forum reflecting the Prepartion Guide.


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