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Windows won't start up correctly


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15 replies to this topic

#1 NickoDaSticko

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Posted 05 July 2012 - 04:50 PM

I was playing a game on my laptop and the game suddenly went very slow and then the computer switched itself off. I tried to re-boot the computer but it wouldn't turn on at all, so I removed the battery and the power lead, pressed and held the power button down for 30 seconds then put the power cable back in and turned on the laptop. Once it had said "Starting Windows" I put the battery back in. This has happened before and that method fixed it so I tried it again but eventually I just got a black screen and the computer turned itself off again. That was last night. It felt quite hot so I left it for the night and today when I came home I tried turning it on again. I managed to get it on but it took me to Startup Repair automatically so I had to go through with that. It said that the problems couldn't be automatically fixed, so now I'm not quite sure what to do.


I tried following the preparation guide but since I can't get my computer loaded I can't download or run any of the programs that were specified in the guide.

Nick

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#2 Orange Blossom

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Posted 05 July 2012 - 05:14 PM

Hello NickoDaSticko,

From your description, it appears as though your problem is hardware related not malware related. So the BC ghost has moved your topic to the Internal Hardware forum.

Orange Blossom :cherry:
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#3 NickoDaSticko

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Posted 05 July 2012 - 05:20 PM

Ok thanks. Sorry about posting it in the wrong forum.

Nick

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#4 NickoDaSticko

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Posted 06 July 2012 - 10:37 AM

I should probably add that I can get into safe mode but I don't know what to do once I'm there.

Nick

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#5 boopme

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Posted 06 July 2012 - 11:31 AM

What is the Operating System?
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#6 hamluis

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Posted 06 July 2012 - 12:13 PM

System manufacturer and model?

Prior to system switching off...were there any onscreen error messages indicating that there was a problem needing attention?

Louis

#7 rotor123

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Posted 07 July 2012 - 03:43 PM

Is it working after being overheated and shutting down and then cooling down overnight?
Just for your information anytime something shuts down like that, check to see if it feels hot and if so, leave it off to prevent damage.

If so then I suggest a good heat sink cleaning. Details as Louis asked would be helpful for that.

If it still isn't working a description of what is happening would be helpful.

Roger

Edited by rotor123, 07 July 2012 - 03:44 PM.

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

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#8 NickoDaSticko

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Posted 08 July 2012 - 10:33 AM

Windows 7 64-bit

Nick

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#9 NickoDaSticko

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Posted 08 July 2012 - 10:35 AM

It's working fine now - it was probably just overheated or something. Thanks a lot for your help.

Nick

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#10 rotor123

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Posted 08 July 2012 - 12:57 PM

Do not keep using it, continuing to overheat it will cause damage and can kill the motherboard.

I've replaced two laptop motherboards that were killed by overheating.

I originally posted this as I see how much the heatsinks can get clogged up with dust.

From my post here: http://www.bleepingcomputer.com/forums/topic441193.html/page__view__findpost__p__2583145

Suggest for all notebooks.

HP Notebook PCs - Reducing Heat and Fan Noise by Cleaning Air Vents

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=3687621&prodTypeId=321957&objectID=c01657439

By taking this action periodically as a preventive measure, you can greatly reduce the possibility of component damage and prevent the slowdown of the computer's performance.


HP Notebook PCs - Fan Runs Constantly, the PC Operates Slower than Expected and Generates Heat

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01007591

These will help
Good Luck
Roger


Good Luck, This has helped others.
ROger

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

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#11 NickoDaSticko

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Posted 08 July 2012 - 01:02 PM

Ok. Thanks a lot Roger.

Nick

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#12 rotor123

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Posted 08 July 2012 - 01:24 PM

I'll be interested to hear how you made out with that.

Most laptops when idling only blow out slightly warm low speed air from the cooling vents. I never hear the fan running in either of mine.

Roger

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
Forum Rules,    The BC Welcome Guide

167 @ June 2015


#13 jhayz

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Posted 08 July 2012 - 08:26 PM

I should probably add that I can get into safe mode

Perform a Clean Boot

Tekken
 


#14 NickoDaSticko

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Posted 09 July 2012 - 01:21 AM

It's working fine again now, thanks guys.

Nick

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#15 jhayz

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Posted 09 July 2012 - 02:10 AM

Did startup repair fixed the problem? Other members may benefit from your solution if you don't mind telling...

Tekken
 





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