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I Run Spybot But It Can't Fix This Spyware


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4 replies to this topic

#1 Ninja

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Posted 04 March 2006 - 11:15 PM

http://img381.imageshack.us/my.php?image=problem9ir.jpg theres a screen shot of my problem I've also tried using other spyware removal tools and they can't remove that.!!!!

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#2 Enthusiast

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Posted 04 March 2006 - 11:28 PM

After using both Spybot and Adaware run from safe mode, the next step is to post a HJT log in our HJT forum for expert assistance in erradicating whatever infection you have.

*AdAware SE: http://www.majorgeeks.com/download506.html

*Spybot S&D: http://www.safer-networking.org/en/index.html

Then read the pinned post in our “HijackThis” forum, here
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Carefully read and follow all directions explicitly.

Following instructions explicitly, run a log, and post it in following HJT forum,
at this link
http://www.bleepingcomputer.com/forums/posthjtlog.html

Do not as yet attempt to fix anything by yourself using Hijack This as even what may seem to be a small mistake can render your op system inoperable. Some files when in one folder may be fine while in another may be malware.

A member of our HJT Team will analyze your log, make recommendations and offer assistance.

It may take a period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Please be patient as this team is manned by volunteers. They will help you as soon as possible.

NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum thread you created until you get a response from a member of our HJT expert team.

The first criteria they have when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having 1 reply.
A team member, looking to see if a reply has been made might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, make your post and wait for a response from a team member.

Edited by Enthusiast, 04 March 2006 - 11:29 PM.


#3 Ninja

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Posted 04 March 2006 - 11:32 PM

I ran both in safe mode already before posting this. and I've posted a hijack this report but thanks for the help

#4 Enthusiast

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Posted 04 March 2006 - 11:44 PM

After posting a HJT log do not attempt anything else until they answer you.

If you make changes to your system in the interim you may be just wasting the HJT experts time (and your own) as their recommendations will be based on what the log reports about your system.

It takes a lot of work to analyze a HJT log and formulate a response strategy, so either wait for them or go back and withdraw your log.

#5 Ninja

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Posted 04 March 2006 - 11:48 PM

I know not to do anything and i'm just watching TV and i'll wait to look tommarow for a response to my log




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