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Error number: 0x8007041D.-- Can't install windows update softwear to get new updated


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#1 Dermont

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Posted 05 July 2012 - 02:45 PM

Hello,

I went to windows update home and tried to download the express updates, but I got Error number: 0x8007041D.
Anyone have any ideas how to fix this?

Thanks
Dermont

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#2 narenxp

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Posted 05 July 2012 - 02:53 PM

Did you check this

http://support.microsoft.com/kb/902322

#3 Dermont

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Posted 05 July 2012 - 03:14 PM

Hello,

Yes I did see that, but it didn't work.

Thanks,
Dermont

#4 narenxp

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Posted 05 July 2012 - 03:21 PM

Download

http://support.microsoft.com/kb/971058

Run the fixit,restart the PC and try to update or

c:\windows\WindowsUpdate.log

Please post the contents of log here

#5 Dermont

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Posted 05 July 2012 - 03:46 PM

Hello,

Ran the fixit, (it didn't find any errors) restarted-- update failed.

WindowsUpdate log:

2012-07-05 16:33:24:062 1780 710 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2012-07-05 16:33:24:062 1780 710 Misc = Process: C:\WINDOWS\Explorer.EXE
2012-07-05 16:33:24:062 1780 710 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2012-07-05 16:33:24:062 1780 710 Shutdwn Install at shutdown: no updates to install
2012-07-05 16:33:24:062 1780 710 Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=80240FFF
2012-07-05 16:33:38:046 688 354 Misc =========== Logging initialized (build: 7.6.7600.256, tz: -0400) ===========
2012-07-05 16:33:38:046 688 354 Misc = Process: \??\C:\WINDOWS\system32\winlogon.exe
2012-07-05 16:33:38:046 688 354 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2012-07-05 16:33:38:046 688 354 Shutdwn FATAL: WUAutoUpdateAtShutdown failed, hr=80240FFF
2012-07-05 16:36:59:421 3480 d10 Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0400) ===========
2012-07-05 16:36:59:421 3480 d10 Misc = Process: C:\Program Files\Internet Explorer\iexplore.exe
2012-07-05 16:36:59:421 3480 d10 Misc = Module: C:\WINDOWS\system32\wuapi.dll
2012-07-05 16:36:59:421 3480 d10 COMAPI FATAL: Unable to connect to the service (hr=80080005)
2012-07-05 16:36:59:421 3480 d10 COMAPI WARNING: Unable to establish connection to the service. (hr=80080005)
2012-07-05 16:37:30:406 3480 d10 COMAPI FATAL: Unable to connect to the service (hr=80080005)
2012-07-05 16:37:30:406 3480 d10 COMAPI WARNING: Unable to establish connection to the service. (hr=80080005)
2012-07-05 16:37:35:796 3480 d10 Misc =========== Logging initialized (build: 7.6.7600.257, tz: -0400) ===========
2012-07-05 16:37:35:796 3480 d10 Misc = Process: C:\Program Files\Internet Explorer\iexplore.exe
2012-07-05 16:37:35:796 3480 d10 Misc = Module: C:\WINDOWS\system32\wuweb.dll
2012-07-05 16:37:35:796 3480 d10 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-07-05 16:37:36:046 3480 d10 Misc Microsoft signed: Yes
2012-07-05 16:37:36:156 3480 d10 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-07-05 16:37:36:171 3480 d10 Misc Microsoft signed: Yes
2012-07-05 16:37:36:234 3480 d10 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2012-07-05 16:37:36:281 3480 d10 Misc Microsoft signed: Yes
2012-07-05 16:37:36:343 3480 d10 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2012-07-05 16:37:36:359 3480 d10 Misc Microsoft signed: Yes
2012-07-05 16:37:36:765 3480 d10 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2012-07-05 16:37:36:781 3480 d10 Misc Microsoft signed: Yes
2012-07-05 16:37:36:812 3480 d10 Setup *********** Setup: Checking whether self-update is required ***********
2012-07-05 16:37:36:812 3480 d10 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2012-07-05 16:37:36:875 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:37:36:906 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll\7.6.7600.256\wuapi.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:37:36:937 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll\7.6.7600.256\wuapi.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:37:36:953 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:37:36:984 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:37:36:984 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:37:37:015 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:37:37:031 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:37:37:078 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:37:37:078 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:37:37:093 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\7.6.7600.256\wups.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:37:37:156 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups2.dll\7.6.7600.256\wups2.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:37:37:156 3480 d10 Setup * IsUpdateRequired = No
2012-07-05 16:38:26:109 3480 d10 COMAPI -------------
2012-07-05 16:38:26:109 3480 d10 COMAPI -- START -- COMAPI: Search [ClientId = WindowsUpdate]
2012-07-05 16:38:26:109 3480 d10 COMAPI ---------
2012-07-05 16:38:56:125 3480 d10 COMAPI FATAL: Unable to connect to the service (hr=80080005)
2012-07-05 16:38:56:125 3480 d10 COMAPI WARNING: Unable to establish connection to the service. (hr=80080005)
2012-07-05 16:38:56:125 3480 d10 COMAPI - WARNING: Exit code = 0x80080005
2012-07-05 16:38:56:125 3480 d10 COMAPI ---------
2012-07-05 16:38:56:125 3480 d10 COMAPI -- END -- COMAPI: Search [ClientId = <NULL>]
2012-07-05 16:38:56:125 3480 d10 COMAPI -------------
2012-07-05 16:38:56:125 3480 d10 COMAPI FATAL: Unable to initiate asynchronous search, hr=80080005
2012-07-05 16:40:06:078 3480 d10 Setup WARNING: Setup operation mode is Fixup
2012-07-05 16:40:06:109 3480 d10 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-07-05 16:40:06:125 3480 d10 Misc Microsoft signed: Yes
2012-07-05 16:40:06:171 3480 d10 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-07-05 16:40:06:187 3480 d10 Misc Microsoft signed: Yes
2012-07-05 16:40:06:203 3480 d10 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2012-07-05 16:40:06:218 3480 d10 Misc Microsoft signed: Yes
2012-07-05 16:40:06:281 3480 d10 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2012-07-05 16:40:06:296 3480 d10 Misc Microsoft signed: Yes
2012-07-05 16:40:06:500 3480 d10 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2012-07-05 16:40:06:515 3480 d10 Misc Microsoft signed: Yes
2012-07-05 16:40:06:515 3480 d10 Setup *********** Setup: Checking whether self-update is required ***********
2012-07-05 16:40:06:515 3480 d10 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2012-07-05 16:40:06:531 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:40:06:531 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll\7.6.7600.256\wuapi.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:40:06:531 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wuapi.dll\7.6.7600.256\wuapi.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:40:06:531 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:40:06:531 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:40:06:531 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:40:06:531 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:40:06:531 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:40:06:531 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:40:06:531 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:40:06:531 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups.dll\7.6.7600.256\wups.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:40:06:531 3480 d10 Setup Update NOT required for C:\WINDOWS\system32\SoftwareDistribution\Setup\ServiceStartup\wups2.dll\7.6.7600.256\wups2.dll: target version = 7.6.7600.256, required version = 7.6.7600.256
2012-07-05 16:40:06:531 3480 d10 Setup * IsUpdateRequired = Yes
2012-07-05 16:40:06:687 3480 340 Setup *************
2012-07-05 16:40:06:687 3480 340 Setup ** START ** Setup: Downloading client CABs
2012-07-05 16:40:06:687 3480 340 Setup *********
2012-07-05 16:40:06:687 3480 340 Setup * Main CAB URL: http://download.windowsupdate.com/v9/1/windowsupdate/b/selfupdate/WSUS3/x86/Other
2012-07-05 16:40:06:687 3480 340 Setup * MUI CAB URL: http://download.windowsupdate.com/v9/1/windowsupdate/b/selfupdate/WSUS3/x86/Other
2012-07-05 16:40:06:687 3480 340 Setup * Download directory: C:\WINDOWS\SoftwareDistribution\WebSetup
2012-07-05 16:40:06:687 3480 340 Setup *********
2012-07-05 16:40:06:687 3480 340 Setup ** END ** Setup: Downloading client CABs
2012-07-05 16:40:06:687 3480 340 Setup *************
2012-07-05 16:40:06:687 3480 340 Setup *************
2012-07-05 16:40:06:687 3480 340 Setup ** START ** Setup: Installing client binaries
2012-07-05 16:40:06:687 3480 340 Setup *********
2012-07-05 16:40:06:687 3480 340 Setup * Download directory: C:\WINDOWS\SoftwareDistribution\WebSetup
2012-07-05 16:40:06:687 3480 340 Setup * Stop and start service: Yes
2012-07-05 16:40:06:687 3480 340 Setup Starting registry operations for section cdm
2012-07-05 16:40:06:703 3480 340 Setup Completed registration operations for section cdm: status 0
2012-07-05 16:40:06:703 3480 340 Setup Starting registry operations for section wuapi
2012-07-05 16:40:06:703 3480 340 Misc Registering binary: C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuapi.dll"
2012-07-05 16:40:07:125 3480 340 Setup Completed registration operations for section wuapi: status 0
2012-07-05 16:40:07:125 3480 340 Setup Starting registry operations for section wuauclt
2012-07-05 16:40:07:125 3480 340 Setup Completed registration operations for section wuauclt: status 0
2012-07-05 16:40:07:125 3480 340 Setup Starting registry operations for section wuaucpl
2012-07-05 16:40:07:125 3480 340 Setup Completed registration operations for section wuaucpl: status 0
2012-07-05 16:40:07:125 3480 340 Setup Starting registry operations for section wuaueng_WebSetup
2012-07-05 16:40:07:156 3480 340 Misc Registering binary: C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuaueng.dll"
2012-07-05 16:40:07:968 3480 340 Setup Completed registration operations for section wuaueng_WebSetup: status 0
2012-07-05 16:40:07:968 3480 340 Setup Starting registry operations for section wuauserv_WebSetup
2012-07-05 16:40:07:968 3480 340 Setup Completed registration operations for section wuauserv_WebSetup: status 0
2012-07-05 16:40:07:968 3480 340 Setup Starting registry operations for section wucltui
2012-07-05 16:40:07:968 3480 340 Misc Registering binary: C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wucltui.dll"
2012-07-05 16:40:08:062 3480 340 Setup Completed registration operations for section wucltui: status 0
2012-07-05 16:40:08:062 3480 340 Setup Starting registry operations for section wups
2012-07-05 16:40:08:062 3480 340 Misc Registering binary: C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups.dll"
2012-07-05 16:40:08:156 3480 340 Setup Completed registration operations for section wups: status 0
2012-07-05 16:40:08:171 3480 340 Setup Starting registry operations for section wups2
2012-07-05 16:40:08:171 3480 340 Misc Registering binary: C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wups2.dll"
2012-07-05 16:40:08:265 3480 340 Setup Completed registration operations for section wups2: status 0
2012-07-05 16:40:08:265 3480 340 Setup Starting registry operations for section winhttp
2012-07-05 16:40:08:265 3480 340 Setup Completed registration operations for section winhttp: status 0
2012-07-05 16:40:08:265 3480 340 Setup Processing registry operations completed. Deleting backup files.
2012-07-05 16:40:38:281 3480 340 Setup FATAL: Warning: Failed to restart wuauserv service: 0x8007041d
2012-07-05 16:40:38:281 3480 340 Setup * WARNING: Exit code = 0x8007041D
2012-07-05 16:40:38:281 3480 340 Setup *********
2012-07-05 16:40:38:281 3480 340 Setup ** END ** Setup: Installing client binaries
2012-07-05 16:40:38:281 3480 340 Setup *************
2012-07-05 16:40:38:281 3480 340 Setup FATAL: InstallUpdatedBinaries failed with error 0x8007041d
2012-07-05 16:40:38:281 3480 340 WUWeb FATAL: InstallUpdatedBinaries failed with error:0x8007041d
2012-07-05 16:40:38:281 3480 340 WUWeb FATAL: UpdateClientWorker failed: error 0x8007041d

#6 narenxp

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Posted 05 July 2012 - 04:06 PM

Download

Windows update agent

Install it,restart the PC and try to update

#7 Dermont

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Posted 05 July 2012 - 05:00 PM

Hello,

Did the download, ran it, when it got to finish, message said " don't need to install, as files are already installed". I restarted, went to update but, it failed.

#8 narenxp

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Posted 05 July 2012 - 05:19 PM

Download

Windows update agent

Save the download to your C drive

Click Start, and then click Run.

Type C:\WindowsUpdateAgent30-x86.exe /wuforce and then click OK,install WU agent

Restart the PC and try to update

#9 Dermont

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Posted 06 July 2012 - 02:03 PM

Hello,

Just getting back to work on this PC.-- Followed the instructions of the last post. Everything looked like it was installing until it got to the end and again it failed giving Error number: 0x8007041D

Dermont

#10 Dermont

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Posted 06 July 2012 - 03:28 PM

Hello,

Found this web page and tried to start auto updates in services, but it failed.
Here is the screenshot:Attached File  services.png   63.46KB   9 downloads

#11 narenxp

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Posted 06 July 2012 - 07:56 PM

Disable all your security softwares,run windows update agent again with /wuforce command and try to install windows update.If that doesnt work

Download

50202.msi

Run it in aggressive mode

Restart the PC and update.

Download

FSS

Checkmark all the boxes

Click on "Scan".
Please copy and paste the log to your reply.

Edited by narenxp, 06 July 2012 - 08:19 PM.


#12 Dermont

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Posted 08 July 2012 - 01:04 PM

Hello,

Followed the above instructions. Could not installAttached File  fix it.png   24.26KB   7 downloads

FSS log:

Farbar Service Scanner Version: 08-07-2012
Ran by Day (administrator) on 08-07-2012 at 13:59:33
Running from "C:\Documents and Settings\Day\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv: "C:\WINDOWS\system32\wuauserv.dll".


Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll
[2004-08-11 18:00] - [2008-04-14 05:41] - 0246272 ____A (Microsoft Corporation) 19A799805B24990867B00C120D300C3A

C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
BridgeMP(10) Gpc(6) IPSec(4) mfetdi2k(8) NetBT(5) PSched(7) Tcpip(3)
0x080000000400000001000000020000000300000008000000050000000600000007000000
IpSec Tag value is correct.

**** End of log ****

#13 InadequateInfirmity

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Posted 08 July 2012 - 02:48 PM

Create a restore point then download the file below save it to your desktop unzip it there then right click the file that unzips to your desktop and select merge then reboot your machine.This file will set all services back to default settings.
http://www.blackviper.com/downloads/WinXP/Registry_Files/!Default_XP_Pro_SP3_Start_v300.zip?7501a5

#14 narenxp

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Posted 09 July 2012 - 12:27 AM

Press Windows+R key and type

notepad and click ok

Copy this script and paste it in notepad
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wuauserv\Parameters]
"ServiceDll"=hex(2):43,00,3a,00,5c,00,57,00,49,00,4e,00,44,00,4f,00,57,00,53,\
  00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,77,00,75,00,\
  61,00,75,00,73,00,65,00,72,00,76,00,2e,00,64,00,6c,00,6c,00,00,00

Click on FILE-SAVE AS

Filename:update.reg
Save as:All types

Launch the update.reg,click YES

Restart the PC and try to run the FIXIT

#15 Dermont

Dermont
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Posted 09 July 2012 - 12:22 PM

Hello ,

Just getting back to this work on this PC. I see I have two sets of instructions above. I assume I should do them in the order they were posted: #1 from post 13-- set all services back to default settings. #2 from post 14-- update reg using the script. Is this correct?

Thanks,

Dermont




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