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Only wikipedia won't load


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#1 racksonracks

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Posted 04 July 2012 - 03:51 PM

Hello,

I've been having a problem getting wikipedia on my computer. I've tried both Firefox and IE. I know it's not the router because I can go on wikipedia with other computers on the network. I've tried to clear my cache and I've missed with the proxy settings. All to no avail.

I have AVG installed and I'm wondering if that has something to do with it. My laptop runs on Vista 64x.

When I try to go on Wikipedia on Firefox it tells me the connection was reset. When I try to do it on IE, it tells me cannot display webpage.

Any ideas??

Thanks!


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#2 Animal

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Posted 04 July 2012 - 04:37 PM

See if it's blocked by your firewall by checking the logs if you have them. If you don't have firewall logs, turn it off and see if you can access the site. Also verify that the site has not been erroneously added to your hosts file.

You mention clearing your browsers cache, did you also clear all cookies as well? You may want to selectively clear them if you have sites you regularly log into.

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#3 racksonracks

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Posted 04 July 2012 - 09:05 PM

I've also deleted cookies (forgot to mention it in my first post) and that didn't work.

Where can I check my firewall logs? I tried turning off Windows Firewall and that didn't work.

#4 NpaMA

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Posted 05 July 2012 - 05:55 AM

Open in up command prompt and enter the following command:

tracert en.wikipedia.org

Right click the command prompt window and select "mark". Highlight everything and press enter. Come back here and paste it (Cntrl+V) in a reply.

You can also try these commands:
ipconfig /flushdns
nslookup en.wikipedia.org


#5 racksonracks

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Posted 05 July 2012 - 10:17 PM

Open in up command prompt and enter the following command:

tracert en.wikipedia.org

Right click the command prompt window and select "mark". Highlight everything and press enter. Come back here and paste it (Cntrl+V) in a reply.

You can also try these commands:
ipconfig /flushdns
nslookup en.wikipedia.org



When I tracert I get:


Tracing route to wikipedia-lb.eqiad.wikimedia.org [208.80.154.225]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 15 ms 13 ms 16 ms 8.24.208.1
3 15 ms 11 ms 21 ms 65.90.11.65
4 18 ms 42 ms 11 ms vlan287.car2.Houston1.Level3.net [4.59.124.249]

5 18 ms 18 ms 14 ms ae-2-5.bar2.Houston1.Level3.net [4.69.132.238]
6 26 ms 21 ms 14 ms ae-0-11.bar1.Houston1.Level3.net [4.69.137.133]

7 26 ms 23 ms 21 ms ae-13-13.ebr1.Dallas1.Level3.net [4.69.137.138]

8 82 ms 52 ms 44 ms ae-1-12.bar2.Tampa1.Level3.net [4.69.137.117]
9 54 ms 52 ms 54 ms ae-7-7.car2.Tampa1.Level3.net [4.69.133.9]
10 120 ms 130 ms 120 ms ae-23-23.car3.Tampa1.Level3.net [4.69.133.62]
11 221 ms 208 ms 169 ms HOSTWAY-COR.car3.Tampa1.Level3.net [4.71.0.14]
12 126 ms 127 ms 168 ms te3-4.co2.as30217.net [84.40.24.50]
13 107 ms 119 ms 86 ms 10ge5-1.csw5-pmtpa.wikimedia.org [84.40.25.102]

14 59 ms 58 ms 126 ms xe-5-2-1.cr1-eqiad.wikimedia.org [208.80.154.209
]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 *


Pretty much request timed out until 30 and it stops.

#6 NpaMA

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Posted 06 July 2012 - 02:09 AM

That trace route shows a problem on Wikipedia's end, not yours. The only thing I can suggest now would be to contact Wikipedia directly and hope they can and are willing to help you.

Can you also post the results of a trace route from a working computer?

Edited by NpaMA, 06 July 2012 - 04:09 AM.


#7 racksonracks

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Posted 06 July 2012 - 04:52 PM

So Wikipedia started working again. Don't know why, but it probably was at their end like you had suggested.

Thanks for everybody's help. Such a weird problem to run into.

#8 Sylveon Fetish

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Posted 14 August 2015 - 07:00 PM

I am having the same problem. Wikipedia won't load. Mainly get page whiteouts.  here is a tracert

 

 

 

 

Tracing route to en.wikipedia.org [208.80.154.224]
over a maximum of 30 hops:

  1     2 ms     2 ms     1 ms  dslrouter.netgear.com [192.168.254.254]
  2    11 ms    11 ms    12 ms  adr02.mskg.mi.frontiernet.net [74.42.148.226]
  3    11 ms    13 ms    11 ms  ae4---0.car02.mskg.mi.frontiernet.net [74.42.1
.121]
  4    35 ms    34 ms    34 ms  ae4---0.cor01.asbn.va.frontiernet.net [74.40.2
01]
  5    35 ms    36 ms    35 ms  ae0---0.cbr01.asbn.va.frontiernet.net [74.40.2
74]
  6    35 ms    34 ms    34 ms  eqix-dc2.wikimedia.org [206.126.236.221]
  7    35 ms    34 ms    35 ms  text-lb.eqiad.wikimedia.org [208.80.154.224]

Trace complete.
 






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