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Computer refuses to boot


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2 replies to this topic

#1 CCotton

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Posted 04 July 2012 - 12:42 AM

I am running Windows 7 64 bit.

When I start my laptop, it will refuse to load after the black "Starting Windows" screen has passed, or is will freeze up once it gets to the blue Welcome screen. It seems inter-mitten, as it has it's good times where everything runs normally.

There have been many times where it just won't load a thing, and all that stares back at me is a black (lit up) screen.

I was able to access it through safe mode, then after a few days, it too went out and refused to load.

We ran MBAM, found some Trojans (forgot which ones, one was an Agent type though) and still had recurring problems. I then ran the Avira Rescue CD from a friend and it found yet another Trojan, plus some things called KillApps.

I am at my wits end.

Can anyone help my possessed computer?? Please??

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#2 JSntgRvr

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Posted 04 July 2012 - 12:23 PM

Hi and :welcome:

Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • OTL should now start. Change the following settings
    • Change Drivers to All
    • Change Standard Registry to All
    • Under File Scans, change File age to 30
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt (first run only). These are saved in the same location as OTL.
    • Please post the contents of the OTL.txt file and attach the Extras.Txt, if any, in your next reply.

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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#3 JSntgRvr

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Posted 21 September 2012 - 07:54 PM

Due to the lack of feedback this Topic is closed. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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