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Security Shield Virus on Windows 7 Machine


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3 replies to this topic

#1 mjcritchfield

mjcritchfield

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  • 20 posts
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  • Local time:08:34 AM

Posted 03 July 2012 - 05:28 PM

Hey guys,

I'm unfortunately back! The office admin computer at my workplace started having these "Security Shield" windows pop up, and I went through the self-help removal guide in Safe Mode with Networking using Rkill and MBAM and I didn't get it. I need help! Here's the DDS log:

======


.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by Office at 15:25:21 on 2012-07-03
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8054.5526 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmService.exe
C:\Program Files (x86)\Application Updater\ApplicationUpdater.exe
C:\Windows\SysWOW64\atashost.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\atieclxx.exe
C:\Program Files\Common Files\SPBA\upeksvr.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtDCpl64.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Launchy\Launchy.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\mobsync.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Users\Office\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Office\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Office\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Office\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Office\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Office\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Users\Office\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = https://www.google.com/calendar/render?pli=1
uURLSearchHooks: YouTube Downloader Toolbar: {f3fee66e-e034-436a-86e4-9690573bee8a} - C:\Program Files (x86)\YouTube Downloader Toolbar\IE\6.0\youtubedownloaderToolbarIE.dll
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg32.dll
BHO: StartNow Toolbar Helper: {6e13d095-45c3-4271-9475-f3b48227dd9f} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: YouTube Downloader Toolbar: {f3fee66e-e034-436a-86e4-9690573bee8a} - C:\Program Files (x86)\YouTube Downloader Toolbar\IE\6.0\youtubedownloaderToolbarIE.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: StartNow Toolbar: {5911488e-9d1e-40ec-8cbb-06b231cc153f} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
TB: YouTube Downloader Toolbar: {f3fee66e-e034-436a-86e4-9690573bee8a} - C:\Program Files (x86)\YouTube Downloader Toolbar\IE\6.0\youtubedownloaderToolbarIE.dll
uRun: [Google Update] "C:\Users\Office\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [AdobeBridge]
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [IMSS] "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [<NO NAME>]
mRun: [SearchSettings] "C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe"
StartupFolder: C:\Users\Office\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Office\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\Launchy.lnk - C:\Program Files (x86)\Launchy\Launchy.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.2
TCP: Interfaces\{E4C71245-7C96-4882-AC18-F9C95F8C2526} : DhcpNameServer = 192.168.1.2
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg32.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
LSA: Authentication Packages = msv1_0 wvauth
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - c:\Program Files (x86)\Trend Micro\Client Server Security Agent\bho\1009\TmIEPlg32.dll
BHO-X64: Trend Micro NSC BHO - No File
BHO-X64: StartNow Toolbar Helper: {6E13D095-45C3-4271-9475-F3B48227DD9F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
BHO-X64: StartNow Toolbar Helper - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: YouTube Downloader Toolbar: {F3FEE66E-E034-436a-86E4-9690573BEE8A} - C:\Program Files (x86)\YouTube Downloader Toolbar\IE\6.0\youtubedownloaderToolbarIE.dll
BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: SmartSelect - No File
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB-X64: StartNow Toolbar: {5911488E-9D1E-40ec-8CBB-06B231CC153F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
TB-X64: YouTube Downloader Toolbar: {F3FEE66E-E034-436a-86E4-9690573BEE8A} - C:\Program Files (x86)\YouTube Downloader Toolbar\IE\6.0\youtubedownloaderToolbarIE.dll
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [IMSS] "C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"
mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun-x64: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun-x64: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
mRun-x64: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun-x64: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [(Default)]
mRun-x64: [SearchSettings] "C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Office\AppData\Roaming\Mozilla\Firefox\Profiles\oev9hn1o.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/?pc=Z157&ocid=zdhp&install_date=20111209
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=937811&p=
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Office\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Users\Office\AppData\Roaming\Mozilla\plugins\npatgpc.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_262.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\system32\DRIVERS\MpFilter.sys --> C:\Windows\system32\DRIVERS\MpFilter.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 Application Updater;Application Updater;C:\Program Files (x86)\Application Updater\ApplicationUpdater.exe [2012-6-27 791488]
R2 atashost;WebEx Service Host for Support Center;C:\Windows\SysWOW64\atashost.exe [2011-6-17 133944]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-2-10 13336]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-2-10 2538520]
R2 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe [2011-10-17 244960]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;C:\Windows\system32\DRIVERS\e1k62x64.sys --> C:\Windows\system32\DRIVERS\e1k62x64.sys [?]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-9-4 219632]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-5 250056]
S3 fdrawcmd;Low-level Floppy Driver;\??\C:\Windows\system32\drivers\fdrawcmd.sys --> C:\Windows\system32\drivers\fdrawcmd.sys [?]
S3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
S3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-4-24 113120]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\system32\DRIVERS\NisDrvWFP.sys --> C:\Windows\system32\DRIVERS\NisDrvWFP.sys [?]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-3-26 291696]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-9-4 1116656]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-07-03 22:24:40 -------- d-----w- C:\Users\Office\AppData\Local\Apps
2012-07-03 22:01:14 69000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{8834EF89-38CB-4021-8CB3-2A855F17561E}\offreg.dll
2012-07-03 20:09:41 314880 ----a-w- C:\Users\Office\AppData\Local\banaafbkk.exe
2012-07-03 15:54:01 927800 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{BE0D7A49-9A2B-4F9B-AB2A-0610087265BC}\gapaengine.dll
2012-07-03 15:50:52 9013136 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{8834EF89-38CB-4021-8CB3-2A855F17561E}\mpengine.dll
2012-07-02 15:40:56 9013136 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-07-02 15:35:58 -------- d-----w- C:\Program Files (x86)\YouTube Downloader Toolbar
2012-07-02 15:35:58 -------- d-----w- C:\Program Files (x86)\Common Files\Spigot
2012-07-02 15:35:58 -------- d-----w- C:\Program Files (x86)\Application Updater
2012-06-26 15:30:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-26 15:30:12 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-26 15:29:47 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-26 15:29:47 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-25 17:39:31 -------- d-----w- C:\Users\Office\AppData\Local\Macromedia
2012-06-14 15:39:49 209920 ----a-w- C:\Windows\System32\profsvc.dll
2012-06-14 15:39:46 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
2012-06-14 15:39:46 77312 ----a-w- C:\Windows\System32\rdpwsx.dll
2012-06-14 15:39:46 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
2012-06-14 15:39:44 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-06-14 15:39:43 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-06-14 15:39:43 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-06-14 15:38:58 3146752 ----a-w- C:\Windows\System32\win32k.sys
2012-06-14 15:38:58 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-06-14 15:38:56 3216384 ----a-w- C:\Windows\System32\msi.dll
2012-06-14 15:38:56 2342400 ----a-w- C:\Windows\SysWow64\msi.dll
2012-06-14 15:38:54 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2012-06-14 15:38:54 1462272 ----a-w- C:\Windows\System32\crypt32.dll
2012-06-14 15:38:54 140288 ----a-w- C:\Windows\System32\cryptnet.dll
2012-06-14 15:38:54 1158656 ----a-w- C:\Windows\SysWow64\crypt32.dll
2012-06-14 15:38:53 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2012-06-14 15:38:53 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2012-06-05 22:59:33 770384 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr100.dll
2012-06-05 22:59:33 421200 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp100.dll
.
==================== Find3M ====================
.
2012-06-25 16:02:11 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-06-25 16:02:11 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-05-18 02:06:48 2311680 ----a-w- C:\Windows\System32\jscript9.dll
2012-05-18 01:59:14 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-05-18 01:58:39 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-05-18 01:55:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-05-18 01:51:30 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-05-17 22:45:37 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-05-17 22:35:47 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-05-17 22:35:39 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-05-17 22:29:45 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-05-17 22:24:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-04-04 22:56:40 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
.
============= FINISH: 15:25:33.81 ===============

Thanks guys! Y'all rock.

max

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#2 jntkwx

jntkwx

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Posted 07 July 2012 - 10:05 AM

Hi mjcritchfield,


My name is Jason and I'll be helping you with your computer problems. You can call me by my screename jntkwx or Jason is fine.

Some things to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please do not attach logs or put logs in code boxes (unless explicitly asked to)
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can also help.
  • Do not run anything while running a fix.
  • If you don't understand a step, please ask for clarification before continuing with any future steps.

Click on the Watch Topic button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Note to others: The instructions here are intended for the person who began this topic. If you need help, please create your own topic in the appropriate forum.

 

You mentioned this is a work computer. I strongly recommend you to ask your IT suppport/network Administrator to fix this. After all they are paid to do so.

I say this for several reasons:
  • There may be restrictions and modifications installed on such machines that could be damaged or altered by the actions we take to remove Malware.
  • Any infection could jump terminals in a computer network.
  • There may also be legal issues regarding any loss of business data that I do not wish to deal with.
  • Some people who come here use their computers for work, and the computers may contain the patient records of a physician or the financial records of an accountant's clients or credit card and bank account information of their employer's customers.
  • There may be tremendous risks and legal liability for such users for not fully securing the computer. We will not know this unless we ask. We do not want to be accidentally putting those we help in vulnerable positions for law suits.
  • Business factors outweigh technical factors in making the reformat and reinstall decision. Sometimes friends give missing CDs or lack of expertise as a reason for not doing a reformat and reinstall.
  • The cost of replacing missing Windows XP and MS Office CDs and getting an Microsoft Certified Systems Engineer to come in for 3 hours to do the reinstall and apply all the critical updates, is trivial compared with the potential cost of a multi-million dollar lawsuit for breach of trust if confidential client or patient information is disclosed.
  • In specific situations where highly confidential information about others is on the computer, and a backdoor virus or trojan is found, we are helping people more by identifying that they have a backdoor trojan which puts them in a particularly vulnerable situation and sending them to seek local professional help from a Microsoft Certified Systems Engineer or Certified Information Systems Security Professional or Global Information Assurance Certification Certified Security Expert or Certified Computing Professional or Internet Service Provider than we would be trying to fully resolve their problems long distance.

Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#3 jntkwx

jntkwx

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Posted 11 July 2012 - 10:07 AM

mjcritchfield,

It has been four days since my last post. Do you still need help?
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#4 jntkwx

jntkwx

  • Malware Response Team
  • 4,339 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:12:34 PM

Posted 13 July 2012 - 12:45 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif





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