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Windows XP 32 bit most Files missing/indexed, home page redirect

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#1 vaparker


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Posted 02 July 2012 - 01:34 PM

I have had multiple problems with this computer and nothing seems to help but discovery of more malware. I inherited this desktop from an x-roommate and it is a mess. I am wondering if it would be better to re-format XP. I don't have another XP disc so am not sure about the partitions and what needs to be done to do that. Per Avira the trojans as of lately are: TR/Fakealert.EC.1; TR/Fakeinit.A; and TR/Fraudload.wxpm.

Some of the symptoms are as follows: When I go to the start menu,there are only 11 programs that come up under all programs. And when I click on most of them they are empty. The same with many other files. Home page redirects, many, many files have been created, indexed and some created into dat files. There are extra administrator users on here and extra window users. (windows11 and windows12 for example) In Onenote they have copied all the files from windows11 into ONENOTE. I believe someone has been remotely using this computer for a long time. Affecting the system volume and data and no telling what else. I have ran maylwarebytes previously, Aswmbr. eset online scanner and many others in the past. It is also affecting my antivirus or any malware removal program I put on here by Disabling or it disappears all together. Any help/advice would be greatly appreciated.
Thank you,

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#2 Broni


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Posted 02 July 2012 - 07:15 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

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