Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

S.M.A.R.T. virus removal


  • This topic is locked This topic is locked
2 replies to this topic

#1 cusitech

cusitech

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:09:36 PM

Posted 02 July 2012 - 12:00 PM

Boss brought his laptop to me last week with this S.M.A.R.T. alert and virtually locking his computer access to anything. Not giving me much time to troubleshoot this I ran iExplore that is supposed to remove part or all the SMART. Then I started Malwarebytes Anit-Malware before he took the computer back for the weekend. He no longer gets the SMART pop up, but is still not able to access anything just as before when the SMART was popping up.
I was able to run Defogger, Security Check and DDS. When I attempt to run GMER, I get the blue STOP ERROR screen and the computer reboots. Logs are below:

DDS:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_20
Run by mguerriero at 10:01:40 on 2012-07-02
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.2968.1616 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\ibmpmsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\spoolsv.exe
C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
C:\Program Files\Lenovo\Access Connections\AcPrfMgrSvc.exe
C:\Program Files\ACT\Act for Windows\Act.Server.Host.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\atashost.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Microsoft SQL Server\MSSQL10_50.ACT7\MSSQL\Binn\sqlservr.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k regsvc
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Sierra Wireless Inc\Common\SwiCardDetect.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Lenovo\Access Connections\AcSvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\Lenovo\TrackPoint\tp4serv.exe
C:\Windows\System32\TpShocks.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\PrnStatusMX\PrnStatusMX.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Lenovo\Message Center Plus\MCPLaunch.exe
C:\Program Files\Lenovo\HOTKEY\tpfnf6r.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\AT&T\AT&T Communication Manager\attcm_AppStart.exe
C:\Program Files\Lenovo\Access Connections\ACWLIcon.exe
C:\Program Files\Lenovo\Access Connections\ACTray.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\ACT\Act for Windows\Act.Outlook.Service.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files\WebEx\Productivity Tools\PTIM.exe
C:\Program Files\WebEx\Productivity Tools\ptoneclk.exe
C:\Program Files\WebEx\Productivity Tools\ptSrv.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Lenovo\Access Connections\SvcGuiHlpr.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\ThinkPad\Bluetooth Software\btwdins.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\svchost.exe -k HsfXAudioService
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\Program Files\Lenovo\System Update\SUService.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k defragsvc
C:\Windows\system32\taskeng.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.cnn.com/
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: WebEx Productivity Tools: {90e2ba2e-dd1b-4cde-9134-7a8b86d33ca7} - c:\program files\webex\productivity tools\ptonecli.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~4\office14\URLREDIR.DLL
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\5.0.1449.0\npwinext.dll
BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile: {d5233fcd-d258-4903-89b8-fb1568e7413d} - mscoree.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: @c:\program files\msn toolbar\platform\5.0.1449.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\5.0.1449.0\npwinext.dll
TB: WebEx Productivity Tools: {90e2ba2e-dd1b-4cde-9134-7a8b86d33ca7} - c:\program files\webex\productivity tools\ptonecli.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [MobileDocuments] c:\program files\common files\apple\internet services\ubd.exe
uRun: [PTIM.exe] c:\program files\webex\productivity tools\PTIM.exe
uRun: [PTOneClick] c:\program files\webex\productivity tools\ptoneclk.exe /AutoRunning="2"
mRun: [TrackPointSrv] c:\program files\lenovo\trackpoint\tp4serv.exe
mRun: [TpShocks] TpShocks.exe
mRun: [TPHOTKEY] c:\program files\lenovo\hotkey\TPOSDSVC.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [PWMTRV] rundll32 c:\progra~1\thinkpad\utilit~1\PWMTR32V.DLL,PwrMgrBkGndMonitor
mRun: [PrnStatusMX] c:\program files\hewlett-packard\prnstatusmx\PrnStatusMX.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [Message Center Plus] c:\program files\lenovo\message center plus\MCPLaunch.exe /start
mRun: [LENOVO.TPFNF6R] c:\program files\lenovo\hotkey\TPFNF6R.exe
mRun: [IaNvSrv] c:\program files\intel\intel matrix storage manager\orom\ianvsrv\IaNvSrv.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [AcWin7Hlpr] c:\program files\lenovo\access connections\AcTBenabler.exe
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [attcm_AppStart.exe] "c:\program files\at&t\at&t communication manager\attcm_AppStart.exe"
mRun: [ACWLIcon] c:\program files\lenovo\access connections\ACWLIcon.exe
mRun: [ACTray] c:\program files\lenovo\access connections\ACTray.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Act.Outlook.Service] "c:\program files\act\act for windows\Act.Outlook.Service.exe"
mRun: [Act! Preloader] "c:\program files\act\act for windows\ActSage.exe" -preload
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\thinkpad\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\rcimgd~1.lnk - c:\program files\rotateimage\RCIMGDIR.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\sageac~1.lnk - c:\program files\act\act for windows\Sage.ACT.Integration.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{51fb15f4-ad27-43bc-ad4b-dd0354fb6bbd}\Icon3E5562ED7.ico
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\thinkpad\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://64.233.131.6/CACHE/stc/1/binaries/vpnweb.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: Interfaces\{0283037A-51AB-4578-ADC3-60AB3035FEEB} : DhcpNameServer = 172.26.38.1 172.26.38.2
TCP: Interfaces\{42261AD0-34EC-4FF3-834D-C3385F4F3780} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{42261AD0-34EC-4FF3-834D-C3385F4F3780}\259667562715 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{42261AD0-34EC-4FF3-834D-C3385F4F3780}\34963736F64323037353 : DhcpNameServer = 96.43.55.4 8.8.4.4 192.168.1.1
TCP: Interfaces\{42261AD0-34EC-4FF3-834D-C3385F4F3780}\36573796E2C6F63616C6 : DhcpNameServer = 10.10.1.5
TCP: Interfaces\{42261AD0-34EC-4FF3-834D-C3385F4F3780}\4534953402A457E696F6270234C657260284F6573756D27657563747 : DhcpNameServer = 192.168.100.1 192.168.33.1
TCP: Interfaces\{42261AD0-34EC-4FF3-834D-C3385F4F3780}\7457562727965627F6 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{7DE4B26A-867F-43D6-A6F0-D13142DCAC95} : DhcpNameServer = 209.183.35.23 209.183.33.23
TCP: Interfaces\{B42F51D4-6125-471F-BBA9-FB2592844020} : DhcpNameServer = 10.10.1.5
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\mguerriero\appdata\roaming\mozilla\firefox\profiles\7090iu6i.default\
FF - plugin: c:\progra~1\micros~4\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~4\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\acrobat 9.0\acrobat\air\nppdf32.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\msn toolbar\platform\5.0.1449.0\npwinext.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]
R0 iaNvStor;Intel® Turbo Memory Controller;c:\windows\system32\drivers\iaNvStor.sys [2010-3-14 232472]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2012-6-8 65720]
R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [2009-6-29 20520]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R1 lenovo.smi;Lenovo System Interface Driver;c:\windows\system32\drivers\smiif32.sys [2009-7-16 13480]
R1 RapportCerberus_34302;RapportCerberus_34302;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus32_34302.sys [2012-6-5 228208]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2012-6-8 71480]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2012-6-8 166840]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 ActService;ACT! Service Host;c:\program files\act\act for windows\Act.Server.Host.exe [2011-11-15 18432]
R2 atashost;WebEx Service Host for Support Center;c:\windows\system32\atashost.exe [2010-4-23 134456]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe -k HsfXAudioService [2009-7-13 20992]
R2 MSSQL$ACT7;SQL Server (ACT7);c:\program files\microsoft sql server\mssql10_50.act7\mssql\binn\sqlservr.exe [2011-6-17 43040096]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2012-6-8 976728]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-4-27 1153368]
R2 SwiCardDetectSvc;Sierra Wireless Card Detection Service;c:\program files\sierra wireless inc\common\SwiCardDetect.exe [2011-4-8 238960]
R2 TPHKSVC;On Screen Display;c:\program files\lenovo\hotkey\TPHKSVC.exe [2009-10-5 62320]
R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2009-12-17 497856]
R3 5U875UVC;Integrated Camera;c:\windows\system32\drivers\5U875.sys [2010-3-14 72320]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y6032.sys [2009-7-13 214016]
R3 NETw5s32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETw5s32.sys [2009-9-15 6114816]
R3 RapportIaso;RapportIaso;c:\programdata\trusteer\rapport\store\exts\rapportms\39624\RapportIaso.sys [2012-6-5 21520]
R3 Tp4Track;PS/2 TrackPoint Driver;c:\windows\system32\drivers\tp4track.sys [2010-3-14 23080]
R3 TVTI2C;Lenovo SM bus driver;c:\windows\system32\drivers\tvti2c.sys [2009-7-2 38336]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-4-1 136176]
S2 LENOVO.MICMUTE;Lenovo Microphone Mute;c:\program files\lenovo\hotkey\micmute.exe [2009-10-5 45424]
S2 Sage ACT! Scheduler;Sage ACT! Scheduler;c:\program files\act\act for windows\Act.Scheduler.exe [2011-11-15 81920]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2010-3-14 29472]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2012-6-27 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2012-3-8 1492840]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-4-1 136176]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-6-5 129976]
S3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 PCDSRVC{3037D694-FD904ACA-06000000}_0;PCDSRVC{3037D694-FD904ACA-06000000}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\pc-doctor\pcdsrvc.pkms [2009-8-18 20848]
S3 PCDSRVC{C4B36920-79E24793-06000000}_0;PCDSRVC{C4B36920-79E24793-06000000}_0 - PCDR Kernel Mode Service Helper Driver;c:\progra~1\pc-doc~1\pcdsrvc.pkms [2009-8-18 20848]
S3 Power Manager DBC Service;Power Manager DBC Service;c:\program files\thinkpad\utilities\PWMDBSVC.exe [2010-3-14 75040]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 swiwdmbus;Sierra Wireless USB Composite Bus;c:\windows\system32\drivers\swiwdmbus.sys [2011-6-21 78720]
S3 SWNC8U80;Sierra Wireless MUX NDIS Driver (UMTS80);c:\windows\system32\drivers\swnc8u80.sys [2010-9-3 204928]
S3 SWNC8UA3;Sierra Wireless MUX NDIS Driver (UMTSA3);c:\windows\system32\drivers\swnc8ua3.sys [2011-6-21 201088]
S3 SWUMX80;Sierra Wireless USB MUX Driver (UMTS80);c:\windows\system32\drivers\swumx80.sys [2010-9-3 156544]
S3 SWUMXA3;Sierra Wireless USB MUX Driver (UMTSA3);c:\windows\system32\drivers\swumxa3.sys [2011-6-21 156544]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2009-7-13 17920]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2011-9-21 44896]
S4 RsFx0151;RsFx0151 Driver;c:\windows\system32\drivers\RsFx0151.sys [2011-6-17 240736]
S4 SQLAgent$ACT7;SQL Server Agent (ACT7);c:\program files\microsoft sql server\mssql10_50.act7\mssql\binn\SQLAGENT.EXE [2011-6-17 370016]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2012-07-02 14:23:26 -------- d-sh--w- C:\$RECYCLE.BIN
2012-07-02 14:14:02 -------- d-----w- c:\users\mguerriero\appdata\local\temp
2012-07-02 13:55:13 98816 ----a-w- c:\windows\sed.exe
2012-07-02 13:55:13 518144 ----a-w- c:\windows\SWREG.exe
2012-07-02 13:55:13 256000 ----a-w- c:\windows\PEV.exe
2012-07-02 13:55:13 208896 ----a-w- c:\windows\MBR.exe
2012-07-02 13:55:02 -------- d-----w- C:\ComboFix
2012-06-29 13:45:50 -------- d-----w- c:\users\mguerriero\appdata\roaming\Malwarebytes
2012-06-29 13:45:42 -------- d-----w- c:\programdata\Malwarebytes
2012-06-29 13:45:41 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-06-29 13:45:40 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-06-29 13:39:00 965270 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2012-06-29 12:44:13 -------- d-----w- c:\windows\system32\SPReview
2012-06-27 20:58:37 -------- d--h--w- c:\users\mguerriero\appdata\local\{9E4DAE64-D467-49D7-AA79-D2C1F1B95756}
2012-06-27 20:58:26 -------- d--h--w- c:\users\mguerriero\appdata\local\{0816BBA1-53B1-4822-B8EF-4292E0C6CB41}
2012-06-27 19:27:25 -------- d--h--w- c:\windows\en
2012-06-27 19:27:00 39272 ---ha-w- c:\windows\system32\drivers\fssfltr.sys
2012-06-27 19:22:05 15712 ---ha-w- c:\program files\common files\windows live\.cache\22fa601e1cd549a04\MeshBetaRemover.exe
2012-06-27 19:22:04 89944 ---ha-w- c:\program files\common files\windows live\.cache\22398ed81cd549a03\DSETUP.dll
2012-06-27 19:22:04 537432 ---ha-w- c:\program files\common files\windows live\.cache\22398ed81cd549a03\DXSETUP.exe
2012-06-27 19:22:04 1801048 ---ha-w- c:\program files\common files\windows live\.cache\22398ed81cd549a03\dsetup32.dll
2012-06-27 19:20:37 -------- d--h--w- c:\users\mguerriero\appdata\local\{5335C7EE-35C4-4CD4-9264-37FDD0EE4943}
2012-06-27 19:20:03 -------- d--h--w- c:\users\mguerriero\appdata\local\{4E542978-C90C-41E8-BDB9-2B3C981EEC91}
2012-06-13 21:22:51 2342400 ----a-w- c:\windows\system32\win32k.sys
2012-06-13 21:22:29 8192 ----a-w- c:\windows\system32\rdrmemptylst.exe
2012-06-13 21:22:28 57856 ----a-w- c:\windows\system32\rdpwsx.dll
2012-06-13 21:22:28 129536 ----a-w- c:\windows\system32\rdpcorekmts.dll
2012-06-13 13:21:17 -------- d--h--w- c:\program files\iPod
2012-06-10 06:27:33 2422272 ----a-w- c:\windows\system32\wucltux.dll
2012-06-10 06:27:23 88576 ----a-w- c:\windows\system32\wudriver.dll
2012-06-10 06:27:13 33792 ----a-w- c:\windows\system32\wuapp.exe
2012-06-10 06:27:13 171904 ----a-w- c:\windows\system32\wuwebv.dll
2012-06-09 02:42:28 65720 ---ha-w- c:\windows\system32\drivers\RapportKELL.sys
2012-06-06 15:36:59 -------- d-----w- C:\6da008369cec09ac6a0bb84c8e35
2012-06-05 20:25:45 -------- d--h--w- c:\users\mguerriero\appdata\local\Trusteer
2012-06-05 20:25:42 -------- d--h--w- c:\program files\Trusteer
2012-06-05 20:22:37 -------- d--h--w- c:\programdata\Trusteer
.
==================== Find3M ====================
.
2012-05-17 22:45:37 1800192 ----a-w- c:\windows\system32\jscript9.dll
2012-05-17 22:35:47 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-05-17 22:35:39 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-05-17 22:29:45 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-05-17 22:24:45 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-05-15 13:15:55 134456 ---ha-w- c:\windows\system32\atashost.exe
2012-05-15 13:15:52 217400 ---ha-w- c:\windows\system32\atsckernel.exe
2012-04-28 03:19:47 177152 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-04-19 01:56:30 94208 ---ha-w- c:\windows\system32\QuickTimeVR.qtx
2012-04-19 01:56:30 69632 ---ha-w- c:\windows\system32\QuickTime.qts
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.1.7600
.
CreateFile("\\.\PHYSICALDRIVE0"): The process cannot access the file because it is being used by another process.
device: opened successfully
user: error reading MBR
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll iaStor.sys iaNvStor.sys
c:\windows\system32\drivers\iaStor.sys Intel Corporation Intel Matrix Storage Manager driver
c:\windows\system32\drivers\iaNvStor.sys Intel Corporation Intel® Turbo Memory Driver
1 ntkrnlpa!IofCallDriver[0x8324F458] -> \Device\Harddisk0\DR0[0x88A8D948]
3 CLASSPNP[0x8BACF59E] -> ntkrnlpa!IofCallDriver[0x8324F458] -> [0x86631908]
5 ACPI[0x8B20B3B2] -> ntkrnlpa!IofCallDriver[0x8324F458] -> \Device\Ide\IAAStorageDevice-0[0x865DC028]
kernel: MBR read successfully
_asm { JMP 0x10; }
user != kernel MBR !!!
copy of MBR has been found in sector 8 !
.
============= FINISH: 10:02:21.18 ===============

Security Check
Results of screen317's Security Check version 0.99.42
Windows 7 x86 (UAC is disabled!)
Out of date service pack!!
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG Anti-Virus Free Edition 2012
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
Malwarebytes Anti-Malware version 1.61.0.1400
AVG PC Tuneup 2011
Java™ 6 Update 20
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 10.0.32.18 Flash Player out of Date!
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox 12.0 Firefox out of Date!
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

BC AdBot (Login to Remove)

 


#2 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,660 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:36 PM

Posted 07 July 2012 - 12:05 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/459071 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,660 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:36 PM

Posted 12 July 2012 - 12:10 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users