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yahoo mail problem


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#1 cpm9294

cpm9294

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Posted 01 July 2012 - 10:15 AM

First time poster here. Thank you in advance for your help.

We have two laptop computers in my home, plus I use a computer regularly at work. I have a yahoo email for personal use (had had it for close to 20 years). On one of my home laptops, when I click on a link for my yahoo mail messages, nothing happens. Specifically, yahoo tells me I have new email messages. I click the link for my inbox, but nothing happens. I then refresh the page, and it goes to my inbox. Then I click on a new message, but again nothing happens. So I hit refresh again, and the new message opens.

This problem does not happen on my other laptop or my work computer. It's not a major problem in the big picture of things. It's just annoying. I'm no expert when it comes to diagnosing/fixing these types of things. That's why I came here. I don't know if I have something configured incorrectly or if I have a virus or what.

I tried emptying the temporary internet files, running ccleaner and maleware, and running the avast scanning. Problem still exists.

Any advice would be much appreciated. Thanks!

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