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HijackThis Log: Please help Diagnose


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#1 draux

draux

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Posted 30 June 2012 - 08:10 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 02:54:39, on 01/07/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17110)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Hi-Rez Studios\HiPatchService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\SweetIM\Messenger\SweetIM.exe
C:\Program Files\Tuto4pc\tuto4pc.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\D-Tools\daemon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Orange\MailNotifier\MailNotifier.exe
C:\Program Files\Orange\Assistance Livebox\AssistanceLivebox.exe
C:\Program Files\Orange\Assistance Livebox\dist\ST2.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\TCPRelay.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\vbc.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&ctid=CT3128284
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
R3 - URLSearchHook: 01NET.com Toolbar - {8e5025c2-8ea3-430d-80b8-a14151068a6d} - C:\Program Files\01NET.com\prxtb01NE.dll
O2 - BHO: uTorrentBar_FR - {05eeb91a-aef7-4f8a-978f-fb83e7b03f8e} - C:\Program Files\uTorrentBar_FR\prxtbuTor.dll
O2 - BHO: Tuto4pcBHO - {0722A2AC-4CF8-4310-AFEE-F87AA9BE10AA} - C:\Program Files\Tuto4pc\Tuto4pcBHO.dll
O2 - BHO: ToolbarOrange.InitToolbarBHO - {1d970ed5-3eda-438d-bffd-715931e2775b} - mscoree.dll (file missing)
O2 - BHO: Softonic_France - {4daac69c-cba7-45e2-9bc8-1044483d3352} - C:\Program Files\Softonic_France\prxtbSof0.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (file missing)
O2 - BHO: 01NET.com - {8e5025c2-8ea3-430d-80b8-a14151068a6d} - C:\Program Files\01NET.com\prxtb01NE.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O2 - BHO: Help the General-Search Project - {CA4520F3-AE13-4FB1-A513-58E23991C86D} - C:\DOCUME~1\brandon\APPLIC~1\MEDIAF~1\EXTENS~1\GENCRA~1.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (file missing)
O2 - BHO: WebAdSystemBho - {EC8FCB46-9F27-476E-B26A-93989316D2FB} - C:\Program Files\WebAdSystem\BrowserExtensions\internetexplorer\WebAdSystemBho.dll
O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
O3 - Toolbar: Softonic_France Toolbar - {4daac69c-cba7-45e2-9bc8-1044483d3352} - C:\Program Files\Softonic_France\prxtbSof0.dll (file missing)
O3 - Toolbar: uTorrentBar_FR Toolbar - {05eeb91a-aef7-4f8a-978f-fb83e7b03f8e} - C:\Program Files\uTorrentBar_FR\prxtbuTor.dll
O3 - Toolbar: SweetPacks Toolbar for Internet Explorer - {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O3 - Toolbar: barre d'outils Orange - {c9a6357b-25cc-4bcf-96c1-78736985d412} - mscoree.dll (file missing)
O3 - Toolbar: 01NET.com Toolbar - {8e5025c2-8ea3-430d-80b8-a14151068a6d} - C:\Program Files\01NET.com\prxtb01NE.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SweetIM] C:\Program Files\SweetIM\Messenger\SweetIM.exe
O4 - HKLM\..\Run: [Tutorials] "C:\Program Files\Tuto4pc\tuto4pc.exe"
O4 - HKLM\..\Run: [UpdateTuto4PCHP] C:\Documents and Settings\brandon\Application Data\Tuto4pc\Tuto4pc\UpdateTuto4PCHP.exe
O4 - HKLM\..\Run: [avast] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [tempHome] C:\DOCUME~1\brandon\LOCALS~1\Temp\racourci.vbe
O4 - HKCU\..\Run: [lan] C:\Documents and Settings\brandon\chat-land\Chat-Landmessenger.jar
O4 - HKCU\..\Run: [appinfo] C:\Documents and Settings\brandonappinfo.exe\appinfo.exe
O4 - HKCU\..\Run: [systray] C:\Program Files\TheBestMatch\Homepage\DWCSysTray.exe
O4 - HKCU\..\Run: [Bubble Dock] "C:\Documents and Settings\brandon\Application Data\Nosibay\Bubble Dock\LBubble Dock.exe" /winstartup
O4 - HKCU\..\Run: [Media Finder] "C:\Program Files\Media Finder\MF.exe" /opentotray
O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent
O4 - HKCU\..\Run: [orangeinside] C:\Documents and Settings\brandon\Application Data\Orange\OrangeInside\one\OrangeInside.exe
O4 - HKCU\..\Run: [MailNotifier] C:\Program Files\Orange\MailNotifier\MailNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-19\..\Run: [systray] C:\Program Files\TheBestMatch\Homepage\DWCSysTray.exe (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE RÉSEAU')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: appinfo.lnk = C:\Documents and Settings\brandon\appinfo.exe
O4 - Startup: Assistance Livebox.lnk = C:\Program Files\Orange\Assistance Livebox\AssistanceLivebox.exe
O4 - Global Startup: OfferBox.lnk = C:\Program Files\OfferBox\OfferBox.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: http://logicielsgratuits.orange.fr
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Service Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Service Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Hi-Rez Studios Authenticate and Update Service (HiPatchService) - Hi-Rez Studios - C:\Program Files\Hi-Rez Studios\HiPatchService.exe
O23 - Service: InstallShield Licensing Service - Macrovision - C:\Program Files\Fichiers communs\InstallShield Shared\Service\InstallShield Licensing Service.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Orange update Core Service - France Telecom SA - C:\Program Files\Orange\OrangeUpdate\Service\OUCore.exe
O23 - Service: TCP Relay (tcprelay) - XTWare - C:\WINDOWS\TCPRelay.exe

--
End of file - 9031 bytes

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#2 m0le

m0le

    Can U Dig It?


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Posted 04 July 2012 - 06:35 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.


Then

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
Posted Image
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#3 m0le

m0le

    Can U Dig It?


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Posted 09 July 2012 - 06:18 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
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