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Where can I find expert to gather malware evidence?

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#1 monteverde


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Posted 30 June 2012 - 09:27 AM

Since January I have had problems with Trojans, fraudolent credit card charges, now the Google redirect virus (Combofix quarantined Catchme and TCPIP viruses), both on my desktop and on my laptop.
Now I am pretty cautious online and the laptop in particular is used exclusively for work. As part of my job I have to answer emails and sometimes download files from clients and potential clients. I have a gut feeling that some disgruntled client is sending me all this garbage. But I need to be able to prove it, in order to go to them and tell them to drop it.
So I am looking for somebody who really knows malware and is willing to look at some emails, the attached files and images. Is there a doctor in the house? Or somebody who knows of a doctor?
Thanks in advance.

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#2 ElFasso


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Posted 30 June 2012 - 09:32 AM

We can check for infection, if you want;

================================== MBAM Scanner ==================================

Run a scan with MBAM:

Download the free version of Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad.
  • Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

================================== Eset Scanner ==================================

Run Eset online scanner;

Note: You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin
Go to the Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
  • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard or copy and paste the results here in this topic

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