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XP Internet Security 2012


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36 replies to this topic

#1 nowizard

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Posted 28 June 2012 - 12:50 PM

As per post by Psyche1226 (April 3, 2012) found on this site I ran FixNCR.reg and RKill and now I cannot connect to the internet. Along the path of trying to fix this problem I have discovered other small issues as well. Maybe they were caused by the rogue, maybe not.

Network icons stuck on "ACQUIRING NETWORK ADDRESS". Seems router and XP's network repair wizard are both trying to monitor network.

Please bare with me in trying to provide the info you need in order to help me. My mind is overwhelmed with possible fixes as well as all the data here on how to use this site. (what to do, what to download, etc.)

SYSTEM -- Dell Vostro 1000, XP Home Edition vs. 2002, Service pack 3, Currently using AVG Free 9.0.930
Have not been able to update anti-virus for months due to rogue. Am planning to uninstall and start using Avast once up and running again.

Also have available Spybot & Malwarebytes. Malwarebytes was updated and ran per instructions.

MISC INFO & FINDINGS --
1) Marwarebytes is currently loading at start-up after running FixNCR and RKill. Why is this?
2) Cannot print to network printer. Tried to re-add it and printer does not show in list as a choice.
3) wired mouse to laptop loses connection
4) Firewall is not enabled. Didn't work with Linksys WRT150N router. (stopped/manual)
5) WZC is stopped/disabled
6) RPC: 1st entry (started/automatic) 2nd entry (stopped/manual)
7) file and printer sharing is on as found in "property list" under network connections
8) commands ran: ipconfig /flushdns, /release, /renew ----> rec'd following:
"No operation can be performed on local area connection while it has its media disconnected. An error occurred while renewing interface wireless network connection: The RPC server is unavailable."
9) Ran Dell's "Connection Diagnostics" - Authentication Fails
10) Dell Statistics shows 6 pkts sent, 3 received, none lost -- Gateway Address Not Available
11) Network Wizard ran...says "Local Area Connection - Broadcom is disconnected" How do we reconnect it?
12) Device Mgr Network Adapters for Broadcom 440x -- advanced tab details (802.1pQOS disabled, flow control disabled, speed&duplex auto, wake-up both)

SERVICES
1) DHCP Client - off and cannot start it
Error: Could not start the DHCP client service on local computer. Error 1075: the dependency service does not exist or has been marked for deletion.
2) TCP/IP NetBios Helper - off and cannot start it
Error: Could not start the TCP/IP NetBios Helper service on local computer. Error 1075: (see above)
3) System Event Log
Error: Service Control Manager ID7003. The DHCP client service depends on the following non-existant service: NetBt
4) Registry for DHCP shows correct "depend on service" entries (Tcpip, Afd & NetBt)as found on Microsoft's Support site

Have also ran command: netsch int ip reset reset.log & netsh winsock reset catalog.
Have deleted .tmp files older than 1 week ago. Currently in trash can.

It seems there should be an easy fix to restore the OP system and registry without having to run so many programs as I have been reading about on this site. But who am I to say what is needed, right? After all that is why I'm here. Hoping you all can help me fix what no longer is working after running FixNCR.reg and RKill.

Thus far, I am pleased with your services as it seems the rogue is gone. I appreciate all further help and advice you can give in rectifying the remaining problems.

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#2 nowizard

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Posted 03 July 2012 - 12:36 AM

Is this post not in the right area, being there has not been any responses yet? Just curious mostly, hoping it hasn't gotten lost in the shuffle.

Per your instructions I have not provided any log data. Reason being, I'm not sure how to do that without being able to connect to the internet. Also, how do I know if my version is 32 or 64 bit? Please advise on how to proceed.

Thanks

#3 HelpBot

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Posted 03 July 2012 - 12:55 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/458663 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 nowizard

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Posted 03 July 2012 - 02:01 PM

Unable to post DDS or GMER logs as I cannot download the programs. No internet connection at this time.

SYSTEM DETAILS
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 3
64 bit

I do have the original CD/DVD. Outdated, however, due to the many automated updates.

Thanks for your continued help.

#5 nowizard

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Posted 07 July 2012 - 06:30 PM

Checking in again. Original post June 28. Replied to Bot on July 3. Other posts created the same date are being attended to, why not mine? Should I move elsewhere for help? The "not knowing" causes me to be a bit impatient...LOL

I feel it's best for you all to further assist since the cleaning was done from info on this site. Feeling certain you'd have a better understanding of where I started and where I ended after running your suggested programs. Please help, it would be greatly appreciated.

#6 HelpBot

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Posted 08 July 2012 - 12:55 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!

#7 Budapest

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Posted 09 July 2012 - 03:54 AM

This topic has been re-opened at the request of the person who originally posted.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 nasdaq

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Posted 09 July 2012 - 10:31 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Using a good computer download these tools to a CD or Flash drive and copy the file to the desktop of the compromised computer.

Please download MiniToolBox to Desktop and run it.

Check mark the following boxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Restore Points.
Click Go and copy/paste the log (Result.txt) into your next post.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

===

If still no internet connection run this tool.

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


#9 nowizard

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Posted 09 July 2012 - 08:18 PM

Hello nasdaq. I appreciate your help!

I ran the two programs as instructed and the logs follow.

While doing so I encountered problems with my laptop recognizing both my mouse and the flash drive when attempting to run the second program (Farbar Service Scanner). I used the same USB ports as I did with the first program (MiniToolBox). The error given was "Unknown USB Device" Unused Port. I tried a different port for each and was successful.

Internet connection icon in task tray still reads: "Acquiring Network Address". Dell's Repair Wizard pops up and indicates the connection is complete. I prefer to use Dell's Wireless WLAN Card Utility. WZC is disabled, yet I have never been able to get rid of the Dell Repair Wizard pop ups. Could this wizard and Dells Utility be conflicting in some way?

MiniToolBox by Farbar Version: 25-06-2012
Ran by Michelle (administrator) on 09-07-2012 at 20:52:08
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================
Windows IP ConfigurationSuccessfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= IP Configuration: ================================

Dell Wireless 1505 Draft 802.11n WLAN Mini-Card = Wireless Network Connection (Connected)
Broadcom 440x 10/100 Integrated Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : MLAPTOP Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller Physical Address. . . . . . . . . : 00-1D-09-C4-AF-73Ethernet adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Dell Wireless 1505 Draft 802.11n WLAN Mini-Card Physical Address. . . . . . . . . : 00-1F-3A-43-CE-54 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 0.0.0.0 Subnet Mask . . . . . . . . . . . : 0.0.0.0 Default Gateway . . . . . . . . . : DHCP Server . . . . . . . . . . . : 192.168.2.1 DNS Servers . . . . . . . . . . . : 74.128.19.102 74.128.17.114 NetBIOS over Tcpip. . . . . . . . : DisabledServer: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.Server: UnKnown
Address: 127.0.0.1

Ping request could not find host bleepingcomputer.com. Please check the name and try again.Pinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 1d 09 c4 af 73 ...... Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
0x3 ...00 1f 3a 43 ce 54 ...... Dell Wireless 1505 Draft 802.11n WLAN Mini-Card - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
255.255.255.255 255.255.255.255 255.255.255.255 2 1
255.255.255.255 255.255.255.255 255.255.255.255 3 1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 mswsock.dll [File Not found] ()
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"

Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/25/2012 05:17:13 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (06/25/2012 05:17:13 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/25/2012 05:17:13 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (06/25/2012 05:17:13 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/25/2012 05:17:12 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (06/25/2012 05:17:12 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/25/2012 05:17:12 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The connection with the server was terminated abnormally

Error: (06/25/2012 05:17:12 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/25/2012 05:17:12 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/25/2012 04:55:47 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


System errors:
=============
Error: (07/09/2012 08:39:46 PM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service depends on the following nonexistent service: NetBT

Error: (07/09/2012 08:39:46 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP NetBIOS Helper service depends on the following nonexistent service: NetBT

Error: (07/09/2012 08:39:31 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP NetBIOS Helper service depends on the following nonexistent service: NetBT

Error: (07/09/2012 08:39:31 PM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service depends on the following nonexistent service: NetBT

Error: (07/09/2012 08:23:35 PM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service depends on the following nonexistent service: NetBT

Error: (07/09/2012 08:23:35 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP NetBIOS Helper service depends on the following nonexistent service: NetBT

Error: (07/09/2012 08:23:14 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP NetBIOS Helper service depends on the following nonexistent service: NetBT

Error: (07/09/2012 08:23:14 PM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service depends on the following nonexistent service: NetBT

Error: (07/03/2012 02:37:33 PM) (Source: Service Control Manager) (User: )
Description: The DHCP Client service depends on the following nonexistent service: NetBT

Error: (07/03/2012 02:37:33 PM) (Source: Service Control Manager) (User: )
Description: The TCP/IP NetBIOS Helper service depends on the following nonexistent service: NetBT


Microsoft Office Sessions:
=========================
Error: (06/25/2012 05:17:13 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

Error: (06/25/2012 05:17:13 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/25/2012 05:17:13 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

Error: (06/25/2012 05:17:13 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/25/2012 05:17:12 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

Error: (06/25/2012 05:17:12 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/25/2012 05:17:12 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe connection with the server was terminated abnormally

Error: (06/25/2012 05:17:12 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/25/2012 05:17:12 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (06/25/2012 04:55:47 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

========================= Restore Points ==================================

25-06-2012 08:16:03 Avg Update
25-06-2012 08:31:04 Avg Update
25-06-2012 08:34:58 Avg Update
25-06-2012 08:37:19 Avg Update
27-06-2012 21:44:44 System Checkpoint
03-07-2012 19:35:55 System Checkpoint
10-07-2012 00:33:38 BC after 7912

**** End of log ****


Farbar Service Scanner Version: 08-07-2012
Ran by Michelle (administrator) on 09-07-2012 at 20:54:09
Running from "C:\Documents and Settings\Michelle\Desktop"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

NetBt Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open NetBt registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open NetBt registry key. The service key does not exist.


Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error: Google IP is unreachable
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error: Yahoo IP is unreachable
Attempt to access Yahoo.com returned error: Other errors


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.


Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit

ATTENTION!=====> C:\WINDOWS\system32\Drivers\netbt.sys FILE IS MISSING AND SHOULD BE RESTORED.

C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AvgTdiX(86) Gpc(6) IPSec(4) Packet(8) PSched(7) Tcpip(3)
0x09000000040000000100000002000000030000005600000005000000060000000700000008000000
IpSec Tag value is correct.

**** End of log ****

NetBT and DHCP in component services indicate they are running. Did the registry get messed up after running FixNCR and/or RKill? Looking forward to the next step.

~ No Wizard

#10 nasdaq

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Posted 10 July 2012 - 08:04 AM

Please run Farbar Service Scanner.
Type the following in the edit box after "Search:".

netbt.sys

Click Search Files button and post the log (FSS.txt) it makes to your reply.

#11 nowizard

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Posted 10 July 2012 - 03:11 PM

As per request ...

Farbar Service Scanner Version: 08-07-2012
Ran by Michelle (administrator) on 10-07-2012 at 16:05:15
Running from "C:\Documents and Settings\Michelle\Desktop"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

NetBt Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open NetBt registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open NetBt registry key. The service key does not exist.


Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error: Google IP is unreachable
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error: Yahoo IP is unreachable
Attempt to access Yahoo.com returned error: Other errors


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit

ATTENTION!=====> C:\WINDOWS\system32\Drivers\netbt.sys FILE IS MISSING AND SHOULD BE RESTORED.

C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
AvgTdiX(86) Gpc(6) IPSec(4) Packet(8) PSched(7) Tcpip(3)
0x09000000040000000100000002000000030000005600000005000000060000000700000008000000
IpSec Tag value is correct.

**** End of log ****

Edited by nowizard, 10 July 2012 - 03:12 PM.


#12 nasdaq

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Posted 11 July 2012 - 08:00 AM

Please repeat the instructions in post No 10.

All I want to do if find out if you have a good copy of the file on your hard disk.

If no file is present, then please let me know if you have the operating system disk for your computer or access to a similar computer.

#13 nowizard

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Posted 11 July 2012 - 09:40 AM

My apologies for clicking wrong button. New log follows.

Farbar Service Scanner Version: 08-07-2012
Ran by Michelle (administrator) on 11-07-2012 at 10:31:59
Microsoft Windows XP Home Edition Service Pack 3 (X86)

************************************************
======== Search: "netbt.sys" =========

C:\WINDOWS\ServicePackFiles\i386\netbt.sys
[2008-09-23 07:52] - [2008-04-13 15:21] - 0162816 ____C (Microsoft Corporation) 74B2B2F5BEA5E9A3DC021D685551BD3D

C:\WINDOWS\$NtServicePackUninstall$\netbt.sys
[2008-09-23 10:07] - [2004-08-04 07:00] - 0162816 ____C (Microsoft Corporation) 0C80E410CD2F47134407EE7DD19CC86B

C:\i386\netbt.sys
[2008-04-19 12:46] - [2004-08-04 07:00] - 0162816 ___AC (Microsoft Corporation) 0C80E410CD2F47134407EE7DD19CC86B

====== End Of Search ======

I have the original disc (2002) as well as another computer running XP.

Thanks for your prompt responses and patience with this scatter brained newbie.

#14 nasdaq

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Posted 11 July 2012 - 01:05 PM

Great will copy one file to the Drivers folder.


Open notepad and copy/paste the text in the quote box below into it:

FCOPY::
C:\WINDOWS\ServicePackFiles\i386\netbt.sys | C:\WINDOWS\system32\Drivers\netbt.sys


Save this as CFScript.txt on your desktop.

Posted Image

Referring to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.
===

Now please run the Farbar Service Scanner normally and post the log for my review.

#15 nowizard

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Posted 11 July 2012 - 01:26 PM

Clarification needed...

I presume I'm to download combofix from somewhere, right? Or if the text in notepad is dual purpose, it is not launching combofix. Nor is there a link present in the image.

Please advise, so I don't mess something up. Sorry for the inconvenience.




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