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Malware / Virus possible problem

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2 replies to this topic

#1 gojiraman


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  • 1 posts
  • Local time:10:47 AM

Posted 27 June 2012 - 10:40 PM

A couple of months ago, I was hijacked with a Windows Custom Management through a video or something. I went through all of the steps to remove the item using the steps provided. When it happened, all of my desktop disappeared, couldn't get to files, and it was a real pain. It seemed to be gone, but it seems that there may be deeper issues as my computer has continued to slow day by day. I even went and got that MyPC system utility which was a real waste. It has been since removed. I have no idea what is causing the problem. I am usually pretty good at this stuff and am usually very careful, but got bit by something that I just cant get rid of. DDS.txt is:

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.5.1
Run by John Hughes at 22:13:56 on 2012-06-27
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.440 [GMT -5:00]
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Kodak\KODAK Share Button App\Listener.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Windstream\Diagnostic Tools\DiagnosticTools.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Windstream\Diagnostic Tools\HsdService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Kodak\AiO\Center\EKAiOHostService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Windstream\Service Agent\ServicepointService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windstream\Diagnostic Tools\SasHandler.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.google.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll
EB: {0483894E-2422-45E0-8384-021AFF1AF3CD} - No File
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [KGShareApp] c:\program files\kodak\kodak share button app\KGShare_App.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [KodakShareButtonApp] c:\program files\kodak\kodak share button app\Listener.exe
mRun: [Conime] %windir%\system32\conime.exe
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Windstream Service Agent.exe] "c:\program files\windstream\service agent\Windstream Service Agent.exe" /AUTORUN
mRun: [DiagnosticTools.exe] "c:\program files\windstream\diagnostic tools\DiagnosticTools.exe" /AUTORUN
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {0483894E-2422-45E0-8384-021AFF1AF3CD} - {0483894E-2422-45E0-8384-021AFF1AF3CD}
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
Trusted Zone: netflix.com
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1264399205225
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1340776243571
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer =
TCP: Interfaces\{596F6796-913C-43D3-BB02-D29B8916D39B} : DhcpNameServer =
Notify: AtiExtEvent - Ati2evxx.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
================= FIREFOX ===================
FF - ProfilePath - c:\documents and settings\john hughes\application data\mozilla\firefox\profiles\q9p55dfg.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2418376&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
FF - prefs.js: network.proxy.type - 4
FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordlegacyext.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\gamespy\comrade\npcomrade.dll
FF - plugin: c:\program files\google\update\\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: c:\program files\oracle\javafx 2.1 runtime\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\sony\reader\data\bin\npebldetectmoz.dll
FF - plugin: c:\program files\windstream\service agent\nprpspa.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_228.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_233.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_235.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_3_300_262.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
============= SERVICES / DRIVERS ===============
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 171064]
R1 MpKsle7b66fc0;MpKsle7b66fc0;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{ce10f22f-108f-41f4-8604-318a317fe2be}\MpKsle7b66fc0.sys [2012-6-27 29904]
R2 HsdService;HsdService;c:\program files\windstream\diagnostic tools\HsdService.exe [2012-6-26 1393976]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\EKAiOHostService.exe [2011-12-19 394672]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-3-18 654408]
R2 ServicepointService;ServicepointService;c:\program files\windstream\service agent\ServicepointService.exe [2012-6-26 10315064]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-4-17 22344]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-1-6 136176]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-1 250056]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;c:\windows\system32\drivers\ssadadb.sys [2011-5-13 30312]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2010-1-25 17149]
S3 DrvAgent32;DrvAgent32;c:\windows\system32\drivers\DrvAgent32.sys [2010-1-25 23456]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-1-6 136176]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2011-5-3 19712]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2011-5-3 8320]
S3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\drivers\motusbdevice.sys [2011-5-3 9472]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-4-25 113120]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\drivers\ssadbus.sys [2011-5-13 121064]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);c:\windows\system32\drivers\ssadmdfl.sys [2011-5-13 12776]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;c:\windows\system32\drivers\ssadmdm.sys [2011-5-13 136808]
S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\drivers\ssadserd.sys [2011-5-13 114280]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2006-2-28 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S3 WPN111;Wireless USB 2.0 Adapter with RangeMax Service;c:\windows\system32\drivers\wpn111.sys --> c:\windows\system32\drivers\WPN111.sys [?]
S3 XDva360;XDva360;\??\c:\windows\system32\xdva360.sys --> c:\windows\system32\XDva360.sys [?]
=============== Created Last 30 ================
2012-06-28 03:05:15 372824 -c--a-w- c:\windows\system32\dllcache\iconf32.dll
2012-06-28 03:05:12 100992 -c--a-w- c:\windows\system32\dllcache\icam5usb.sys
2012-06-28 03:05:09 20480 -c--a-w- c:\windows\system32\dllcache\icam5ext.dll
2012-06-28 03:05:05 45056 -c--a-w- c:\windows\system32\dllcache\icam5com.dll
2012-06-28 03:05:02 154496 -c--a-w- c:\windows\system32\dllcache\icam4usb.sys
2012-06-28 03:03:57 50751 -c--a-w- c:\windows\system32\dllcache\hsf_tone.sys
2012-06-28 03:02:59 165888 -c--a-w- c:\windows\system32\dllcache\hpgt53.dll
2012-06-28 03:01:58 1733120 -c--a-w- c:\windows\system32\dllcache\g400d.dll
2012-06-28 03:01:55 320384 -c--a-w- c:\windows\system32\dllcache\g200m.sys
2012-06-28 03:01:52 470144 -c--a-w- c:\windows\system32\dllcache\g200d.dll
2012-06-28 03:01:50 454912 -c--a-w- c:\windows\system32\dllcache\fxusbase.sys
2012-06-28 03:01:38 92160 -c--a-w- c:\windows\system32\dllcache\fuusd.dll
2012-06-28 03:01:35 455296 -c--a-w- c:\windows\system32\dllcache\fusbbase.sys
2012-06-28 03:01:32 455680 -c--a-w- c:\windows\system32\dllcache\fus2base.sys
2012-06-28 03:01:24 442240 -c--a-w- c:\windows\system32\dllcache\fpnpbase.sys
2012-06-28 03:01:21 441728 -c--a-w- c:\windows\system32\dllcache\fpcmbase.sys
2012-06-28 03:01:18 444416 -c--a-w- c:\windows\system32\dllcache\fpcibase.sys
2012-06-28 03:01:15 34173 -c--a-w- c:\windows\system32\dllcache\forehe.sys
2012-06-28 03:01:12 71680 -c--a-w- c:\windows\system32\dllcache\fnfilter.dll
2012-06-28 03:01:03 22090 -c--a-w- c:\windows\system32\dllcache\fem556n5.sys
2012-06-28 02:59:59 629952 -c--a-w- c:\windows\system32\dllcache\eqn.sys
2012-06-28 02:58:56 334208 -c--a-w- c:\windows\system32\dllcache\ds1wdm.sys
2012-06-28 02:57:59 37735 -c--a-w- c:\windows\system32\dllcache\digiasyn.sys
2012-06-28 02:56:59 3072 -c--a-w- c:\windows\system32\dllcache\cwbase.sys
2012-06-28 02:55:56 8192 -c--a-w- c:\windows\system32\dllcache\changer.sys
2012-06-28 02:54:44 13824 -c--a-w- c:\windows\system32\dllcache\bulltlp3.sys
2012-06-28 02:53:59 13696 -c--a-w- c:\windows\system32\dllcache\avcstrm.sys
2012-06-28 02:52:59 46112 -c--a-w- c:\windows\system32\dllcache\adptsf50.sys
2012-06-27 07:11:18 29904 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{ce10f22f-108f-41f4-8604-318a317fe2be}\MpKsle7b66fc0.sys
2012-06-27 06:50:41 56200 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{ce10f22f-108f-41f4-8604-318a317fe2be}\offreg.dll
2012-06-27 06:42:54 -------- d-----w- c:\documents and settings\john hughes\application data\ElevatedDiagnostics
2012-06-27 03:21:49 -------- d-----w- c:\documents and settings\john hughes\local settings\application data\Sun
2012-06-27 03:05:32 -------- d-----w- c:\program files\Oracle
2012-06-27 03:05:18 772504 ----a-w- c:\windows\system32\npDeployJava1.dll
2012-06-27 02:47:26 770384 ----a-w- c:\program files\mozilla firefox\msvcr100.dll
2012-06-27 02:47:26 421200 ----a-w- c:\program files\mozilla firefox\msvcp100.dll
2012-06-26 16:19:02 6762896 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{ce10f22f-108f-41f4-8604-318a317fe2be}\mpengine.dll
2012-06-26 14:00:15 -------- d-----w- c:\documents and settings\john hughes\application data\Windstream
2012-06-26 13:59:58 -------- d-----w- c:\documents and settings\all users\application data\Radialpoint
2012-06-26 13:59:40 -------- d-----w- c:\documents and settings\john hughes\application data\Radialpoint
2012-06-26 13:58:56 -------- d-----w- c:\program files\Windstream
2012-06-26 13:58:56 -------- d-----w- c:\documents and settings\all users\application data\Windstream
2012-06-13 06:43:11 6737808 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2012-06-11 23:50:59 479752 ----a-w- c:\windows\system32\XAudio2_0.dll
2012-06-10 23:34:12 -------- d-----w- c:\documents and settings\john hughes\local settings\application data\Pando_Temp
2012-06-10 23:32:48 -------- d-----w- c:\documents and settings\john hughes\local settings\application data\assembly
2012-06-10 23:32:23 -------- d-----w- c:\program files\NCSoft
==================== Find3M ====================
2012-06-26 15:24:28 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-06-26 15:24:28 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-06-24 16:02:09 2256 ----a-w- c:\windows\system32\ASOROSet.bin
2012-06-04 22:35:26 222448 ----a-w- c:\windows\system32\muweb.dll
2012-05-06 02:22:04 108144 ----a-w- c:\windows\system32\CmdLineExt.dll
2012-05-05 00:29:50 143872 ----a-w- c:\windows\system32\javacpl.cpl
2012-05-05 00:29:16 687504 ----a-w- c:\windows\system32\deployJava1.dll
2012-04-19 01:56:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2012-04-19 01:56:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2012-04-18 03:46:18 711240 ----a-w- c:\windows\isRS-000.tmp
2012-04-11 23:05:54 2069120 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-04-11 13:12:06 1862272 ----a-w- c:\windows\system32\win32k.sys
2012-04-11 13:10:58 2192640 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-04-04 20:56:40 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
============= FINISH: 22:15:10.04 ===============

Attached Files

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#2 HelpBot


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Posted 02 July 2012 - 10:45 PM

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I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

Please first disable any CD emulation programs using the steps found in this topic:

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#3 HelpBot


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Posted 07 July 2012 - 10:50 PM

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