okay so I have a hp windows 7 laptop that has been acting up for roughly 3 months now first it started becoming slow then turned into black screens when running google chrome or Internet explorer. in safe mode I found that the consumer it device had an issue and did some research that a windows update could be the cause, found the update and uninstalled it. when I went to restart my computer it seemed to be working normally except that windows update no longer worked period and I have an interent connection but Internet explorer refused to load the pages. I tried a system restore to before I uninstalled the update however still no Internet would work after that. I read online that a possible root kit virus is causing the damage and to remove it I need to download combofix but I cannot get on the internet to do so please help!!!!
Edited by hamluis, 27 June 2012 - 01:53 PM.
Moved from Win 7 to Am I Infected - Hamluis.