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Something eat too much CPU


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#1 aka7plus

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Posted 27 June 2012 - 10:15 AM

Hi, i think it's bit difficult problem to solve.
I have no idea about what is causing this problem.

Symptom: When i check my task manager, CPU usage is USUALLY over 60 Percent.(not normal)
and physical memory is usually 35 Percent(this is normal)

However, when i caculated CPU usage amount by looking at every single process, they do not make up over 50.
But I can hear cooler running inside my computer.

This happened after i shuted down my computer abruptly(i steped on power adapter for laptop )

Any idea about this?


Edit: also, it takes too much time to view SINGLE WEBPAGE.
It takes over 10 sec to load.
It was less than 10 sec before.

Edited by aka7plus, 27 June 2012 - 10:16 AM.


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#2 ElFasso

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Posted 27 June 2012 - 10:20 AM

With ProcessExplorer (extra tool from Microsoft Technet/SysInternals), I can analyse the log which process can be causing this.

==> ProcessExplorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

  • Download the ZIP.
  • Unzip the ZIP.
  • Run Process Explorer
  • Klik on "Save" and then you can save a log file.
  • Post the logfile.

Edited by ElFasso, 27 June 2012 - 10:21 AM.


#3 aka7plus

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Posted 27 June 2012 - 10:26 AM

Here is report or download my attachment


////Report Start


Process PID CPU Private Bytes Working Set Description Company Name
System Idle Process 0 25.70 0 K 24 K
System 4 1.47 56 K 1,020 K
Interrupts n/a 2.78 0 K 0 K Hardware Interrupts and DPCs
smss.exe 304 264 K 188 K Windows Session Manager Microsoft Corporation
csrss.exe 508 0.01 1,404 K 1,668 K Client Server Runtime Process Microsoft Corporation
wininit.exe 560 1,036 K 180 K Windows Start-Up Application Microsoft Corporation
services.exe 620 9.30 21,720 K 15,892 K Services and Controller app Microsoft Corporation
svchost.exe 780 3,084 K 3,720 K Host Process for Windows Services Microsoft Corporation
igfxsrvc.exe 2584 1,720 K 2,424 K igfxsrvc Module Intel Corporation
igfxext.exe 3544 1,100 K 1,016 K igfxext Module Intel Corporation
dllhost.exe 7756 1,608 K 2,324 K COM Surrogate Microsoft Corporation
WmiPrvSE.exe 8180 6,504 K 3,376 K WMI Provider Host Microsoft Corporation
wmplayer.exe 6932 4.67 24,052 K 25,652 K Windows Media Player Microsoft Corporation
WmiPrvSE.exe 6784 1,888 K 4,840 K WMI Provider Host Microsoft Corporation
svchost.exe 856 0.17 4,236 K 4,356 K Host Process for Windows Services Microsoft Corporation
svchost.exe 912 18,132 K 11,220 K Host Process for Windows Services Microsoft Corporation
audiodg.exe 8580 0.05 21,924 K 20,704 K Windows Audio Device Graph Isolation Microsoft Corporation
svchost.exe 996 0.01 70,264 K 69,436 K Host Process for Windows Services Microsoft Corporation
dwm.exe 1492 8.58 79,352 K 28,576 K Desktop Window Manager Microsoft Corporation
svchost.exe 1024 < 0.01 22,036 K 19,448 K Host Process for Windows Services Microsoft Corporation
svchost.exe 1156 < 0.01 6,844 K 8,264 K Host Process for Windows Services Microsoft Corporation
svchost.exe 1264 0.03 14,008 K 7,772 K Host Process for Windows Services Microsoft Corporation
spoolsv.exe 1584 5,524 K 4,228 K Spooler SubSystem App Microsoft Corporation
svchost.exe 1612 4.23 10,844 K 7,452 K Host Process for Windows Services Microsoft Corporation
taskhost.exe 1712 7,360 K 3,824 K Host Process for Windows Tasks Microsoft Corporation
armsvc.exe 1728 820 K 328 K Adobe Acrobat Update Service Adobe Systems Incorporated
TWebCameraSrv.exe 1752 796 K 280 K TOSHIBA
svchost.exe 1808 0.34 6,544 K 7,452 K Host Process for Windows Services Microsoft Corporation
svchost.exe 1840 2,292 K 3,736 K Host Process for Windows Services Microsoft Corporation
IMEDICTUPDATE.EXE 2012 820 K 320 K Microsoft Office IME 2010 Microsoft Corporation
McSvHost.exe 2040 27.06 47,784 K 21,008 K McAfee Service Host McAfee, Inc.
rundll32.exe 348 1,388 K 1,268 K Windows host process (Rundll32) Microsoft Corporation
mfevtps.exe 336 4,332 K 3,712 K McAfee Process Validation Service McAfee, Inc.
NBService.exe 480 2,808 K 1,528 K Nero BackItUp Nero AG
svchost.exe 1384 1,784 K 1,960 K Host Process for Windows Services Microsoft Corporation
TosCoSrv.exe 2156 1,876 K 372 K TOSHIBA Power Saver TOSHIBA Corporation
TecoService.exe 2208 0.10 1,232 K 1,104 K TOSHIBA eco Utility Service TOSHIBA Corporation
vmware-usbarbitrator.exe 2356 < 0.01 2,388 K 864 K VMware USB Arbitration Service VMware, Inc.
vmnat.exe 2376 < 0.01 1,284 K 1,480 K VMware NAT Service VMware, Inc.
WLIDSVC.EXE 2452 < 0.01 3,856 K 2,564 K Microsoft® Windows Live ID Service Microsoft Corp.
WLIDSVCM.EXE 2960 652 K 272 K Microsoft® Windows Live ID Service Monitor Microsoft Corp.
mcshield.exe 2792 179,620 K 86,772 K McAfee On-Access Scanner service McAfee, Inc.
mfefire.exe 2896 2.83 2,932 K 3,560 K McAfee Core Firewall Service McAfee, Inc.
vmware-authd.exe 3276 5,412 K 2,016 K VMware Authorization Service VMware, Inc.
vmnetdhcp.exe 3300 928 K 572 K VMware VMnet DHCP service VMware, Inc.
vmware-hostd.exe 3884 < 0.01 38,576 K 6,404 K
svchost.exe 6504 2,136 K 2,732 K Host Process for Windows Services Microsoft Corporation
svchost.exe 6788 0.06 9,688 K 8,436 K Host Process for Windows Services Microsoft Corporation
wmpnetwk.exe 7636 8,992 K 9,084 K Windows Media Player Network Sharing Service Microsoft Corporation
lsass.exe 636 0.12 4,404 K 5,928 K Local Security Authority Process Microsoft Corporation
lsm.exe 644 1,832 K 2,312 K Local Session Manager Service Microsoft Corporation
csrss.exe 576 1.43 2,352 K 24,340 K Client Server Runtime Process Microsoft Corporation
winlogon.exe 672 1,700 K 1,876 K Windows Logon Application Microsoft Corporation
explorer.exe 1512 1.16 79,668 K 80,140 K Windows Explorer Microsoft Corporation
hkcmd.exe 2500 2,824 K 1,668 K hkcmd Module Intel Corporation
igfxpers.exe 2516 1,336 K 2,148 K persistence Module Intel Corporation
SynTPEnh.exe 2528 < 0.01 2,904 K 4,684 K Synaptics TouchPad Enhancements Synaptics, Inc.
SynTPHelper.exe 2848 672 K 424 K Synaptics Pointing Device Helper Synaptics, Inc.
RtHDVCpl.exe 2548 7,500 K 2,004 K HD Audio Control Panel Realtek Semiconductor
TCrdMain.exe 2800 0.06 8,468 K 5,420 K TOSHIBA Flash Cards TOSHIBA Corporation
mcagent.exe 3020 0.08 28,148 K 1,232 K McAfee Security Center McAfee, Inc.
SmoothView.exe 3028 708 K 448 K SmoothView TOSHIBA Corporation
TPwrMain.exe 3036 2,632 K 2,376 K TOSHIBA Power Saver TOSHIBA Corporation
vmware-tray.exe 3076 968 K 696 K VMware Tray Process VMware, Inc.
IDMan.exe 3092 9,472 K 11,712 K Internet Download Manager (IDM) Tonec Inc.
IEMonitor.exe 3260 1,700 K 1,084 K Internet Download Manager agent for click monitoring in IE-based browsers Tonec Inc.
WinRAR.exe 8936 0.01 9,640 K 16,520 K WinRAR 압축기 Alexander Roshal
procexp.exe 10072 5.97 22,004 K 35,628 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com
chrome.exe 4272 0.06 60,312 K 78,904 K Google Chrome Google Inc.
chrome.exe 9372 40,432 K 35,240 K Google Chrome Google Inc.
rundll32.exe 8072 4,984 K 1,332 K Windows host process (Rundll32) Microsoft Corporation
chrome.exe 7360 0.91 10,632 K 15,156 K Google Chrome Google Inc.
chrome.exe 4712 39,424 K 1,580 K Google Chrome Google Inc.
chrome.exe 9540 40,328 K 38,440 K Google Chrome Google Inc.
chrome.exe 8744 24,116 K 31,640 K Google Chrome Google Inc.
taskmgr.exe 9004 2.79 2,684 K 5,780 K Windows Task Manager Microsoft Corporation
ADBERDR930_KO_KR.EXE 7856 Suspended 536 K 192 K

Process: System Idle Process Pid: 0













Edit: I also reviewed this report and i never installed "nero backitup". How do i kill it? I don't know the location and i dun have uninstaller.
It's not in program file...



Type Name

Attached Files


Edited by aka7plus, 27 June 2012 - 10:29 AM.


#4 ElFasso

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Posted 27 June 2012 - 10:39 AM

The McAfee services are using much of CPU resource. You also have VMWare tools (virtualisation program) installed, but this shouldn't cause this, because this process is not using to much CPU at the moment of taking the log.

When does your McAfee will expire? I think McAfee is causing the problem.

Edited by ElFasso, 27 June 2012 - 10:42 AM.


#5 aka7plus

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Posted 27 June 2012 - 10:48 AM

Thank you for your kind help.

I got 140 days left.
I used antivir(which was great) before but license expired.
So, I changed to McAfee since they were giving free license to me.(promotion)
Guess i need to think about changing it.

But it worked well(didn't cause much problem) before i shut down my computer
Any help for that?

Edited by aka7plus, 27 June 2012 - 10:49 AM.


#6 ElFasso

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Posted 27 June 2012 - 10:53 AM

May be a file got corrupted:

You'll need to run "Error Checking";

  • Open "My Computer" and right-click on the icon for the drive that is to be checked.
  • In the context menu that opens, choose "Properties".
  • Click the "Tools" tab at the top of the Properties window.
  • In the "Error-checking" section, click the button "Check now".
  • A box showing the options for running Chkdsk is then available as shown in the figure below.

Posted Image

Edited by ElFasso, 27 June 2012 - 10:54 AM.


#7 aka7plus

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Posted 28 June 2012 - 03:58 AM

It took very long time for me to complete HDD Chk.
Alright, i did it
I scheduled since i wasn't able to lock my HDD
and i wasn't able to see the result cuz they only showed report for few secs.

Result: I recovered my internet speed but i wasn't able to recover wasted CPU. Guess i gotta change it :mellow:


Edit: any recommendation for vaccine? (with fastest and highest detection rate, with average computer spec)

Edited by aka7plus, 28 June 2012 - 04:00 AM.


#8 ElFasso

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Posted 28 June 2012 - 05:01 AM

To retrieve the log, Start > Into the search box you put eventvwr.msc /s. Click on it. The even viewer will open...
When Event Viewer opens, click on "Application" and right click on it. Then choice for "find":

Posted Image

Copy and paste Chkdsk into the line, and click on Find Next.
NOTE: You can continue to click on Find Next to search for other older application logs (if available) for Check Disk (chkdsk) to see them as well.

Posted Image




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