Hello -Description of Code 10-related errors
from M/soft support -
From How To Fix Error Code 10 (This device cannot start)
this may be a help to you -
Depending on the changes you made, some solutions might include:
Remove or reconfigure the newly installed device.
Roll back the driver to a version prior to your update.
Use System Restore to undo recent Device Manager related changes.
Reinstall the drivers for the device. Uninstalling and then reinstalling the drivers for the device is a likely solution to a Code 10 error.Important:
If a USB device
is generating the Code 10 error, uninstall every device under the Universal Serial Bus
controllers hardware category in Device Manager as part of the driver reinstall. This includes any USB Mass Storage Device, USB Host Controller, and USB Root Hub.Note:
Properly reinstalling a driver, as in the instructions linked above, is not the same as simply updating a driver. A full driver reinstall involves completely removing the currently installed driver and then letting Windows install it over again from scratch.
Advice on several other sites are the same or very similar to the above link -
Good Luck -EDIT
- Can you try to link the FixIt item
here (or at least the page link) so we can check the instructions for you -
Edited by noknojon, 26 June 2012 - 10:59 PM.