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Print Spooler keeps shutting down Windows 7


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#1 dgfohio

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Posted 25 June 2012 - 08:52 PM

Hello everyone,

It has been a while since I have been here. I am sure my PC has some hidden Registry problem, but I cannot find it.
Hardware: HP 8440P, Windows 7 64 bit.

MacAffee found no viruses, but of course my kid was playing on the machine and I am sure he clicked "yes" on some webpage.

The Registry for the Print Spooler keeps shutting down. When I attempt to print from Micorsoft Word, it shows my HP1018 printer as not really being a printer. I checked the Print Spooler and attempted a restart. It restarts fine, but then when I attempt to print from Word (or any MS office program) the Print Spooler shuts down. Same is true with adobe acrobat reader.

My guess is something corrupted the Registry to screw with me.

Never had a problem with Windows 7 yet...but I guess the bad guys get good eventually.

I searched the forums and found nothing on this, but if I missed it feel free to direct me!
Thanks,
dgf

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#2 narenxp

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Posted 25 June 2012 - 10:21 PM

Try this

Stop the print spooler service

Press Windows+R key and copy this path

%WINDIR%\system32\spool\printers

click ok

Delete the files in the folder

Restart the PC and try to print now

good luck

#3 dgfohio

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Posted 26 June 2012 - 06:20 AM

That seemed to do the trick!

You are awesome!

Thanks,
dgf

#4 narenxp

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Posted 26 June 2012 - 06:25 AM

You're most welcome :)




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