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Am I infected or do I have a system problem?


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#1 SweetieShan

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Posted 25 June 2012 - 11:56 AM

hey,
lately my laptop had been freezing up, crashing and running very slowly.
I have windows 7 running.
I have been getting this (failed FsUsbExService, No existing FsUsbDevice) error message each time I start my computer and will not go away till I view it, but will return once the computer has started. I have run a number of different virus scans to see if it was a virus but they have all come up clean. also it will not allow me to do windows updates, it says update failed error(s) found: Code80070643 Windows Update Encountered an Unknown Error. I tried to fix that using the Microsoft support page because it had a link for that error but to tried both methods on the page and neither of them fixed it. is anyone able to help me with this or will my computer need to be seen by a technician.

thanks
Shan

Edited by SweetieShan, 25 June 2012 - 11:57 AM.


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#2 boopme

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Posted 26 June 2012 - 09:15 PM

Hello shan..
The error message you are getting is related to Samsung New PC Studio.
Either reinstall or remove the application and let us know if the issue is resolved.
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