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#1 monteverde

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Posted 24 June 2012 - 02:48 PM

Same problem as others have described.
I use Windows 7, Chrome 8.0 and I had installed Kasperski One. A few days ago I noticed that Google search results had no longer the URL advisor arrows next to them. I tried to reinstall Kasperski from a back-up CD but it took me to a site redirect.kasperski.com. Anyway I have followed the instructions given to another user and I have run defogger, security check and DDS. I can post the logs (I understand those should be posted to a different forum). Thanks a lot. AGM

Edited by monteverde, 24 June 2012 - 07:50 PM.


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#2 Broni

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Posted 24 June 2012 - 09:36 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

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#3 monteverde

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Posted 25 June 2012 - 06:19 AM

Thanks. I have created a new topic in Virus, Trojan, Spyware, and Malware Removal Logs http://www.bleepingcomputer.com/forums/topic458264.html
AGM




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