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Oh boy I'm screwed this time, Please Help


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#1 philsphan

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Posted 23 June 2012 - 05:19 PM

I got a virus last night on a Cycling website (i swear). I cannot access any of my files even in safemode. In safemode i cannot run rkill or esat. Rkill says "access denied" esat gives me some sort of proxy error. This virus is beyond my abilities to remove. Basically i'm getting the "Hard drive Failure" pop up. I'm using a Compaq running Windows XP media edition. Please help. by the way I ran Malyware Bytes in safe mode but it showed no infection. i use Antivir free as my real time protection
thanks

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#2 Broni

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Posted 23 June 2012 - 06:40 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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