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Computer Freezing


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5 replies to this topic

#1 orange&cardamon

orange&cardamon

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  • Local time:03:39 AM

Posted 23 June 2012 - 02:29 PM

Hi,

This is my first post sorry for the name just went with this spray on my desk (lazy I know but we can't all be creative). Cool, well my computer keeps freezing on me and its got to the point where I might just chuck it out the window or play frisby with the dog.

Issues:
Freezing, mainly when I use the internet.
It freezes sometimes as soon as I open the web, other times it takes ages. It also sometimes doesn't freeze for long and I can continue using the internet, or whatever other programme. I have noticed if I start trying to close programmes down when its running slow it freezes.

Possible cause?:
I recently stopped using norton security and had no protection for 3 days (a very bad idea I know). In that time I had some maleware or addware (I'm not sure of the proper term) pose as the Action Center telling me I had to use this software as my firewall (not sure of the name). Even shutting down the Action Center (which with every click led back to a page to buy said software) I would have constant messages about updating my firewall and internet protection. After turning off my computer this problem did finally go away.

Here are my system specs:

Protection:Comodo, malwarebytes, spybot S&D.
OS: Windows 7 Premium
PC: HP, G62 Notebook
Proccesor: Intel Core i3CPM M350 @2.27 2.27
RAM: 4.00GB (3.80 usable)

Well there it is hope I can get some help!

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#2 Broni

Broni

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  • Local time:01:39 AM

Posted 23 June 2012 - 06:42 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 orange&cardamon

orange&cardamon
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Posted 24 June 2012 - 01:05 PM

Hi thanks for the reply here is all the log info.

MiniToolBox by Farbar Version: 09-06-2012
Ran by Brandon (administrator) on 24-06-2012 at 17:05:39
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
::1 localhost

aswMBR:

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-06-24 18:21:58
-----------------------------
18:21:58.808 OS Version: Windows x64 6.1.7601 Service Pack 1
18:21:58.809 Number of processors: 4 586 0x2502
18:21:58.811 ComputerName: BRANDON-HP UserName: Brandon
18:22:08.105 Initialize success
18:23:08.931 AVAST engine defs: 12062400
18:23:19.695 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
18:23:19.695 Disk 0 Vendor: ST950032 0005 Size: 476940MB BusType: 3
18:23:19.727 Disk 0 MBR read successfully
18:23:19.742 Disk 0 MBR scan
18:23:19.742 Disk 0 unknown MBR code
18:23:19.773 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 199 MB offset 2048
18:23:19.820 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 459992 MB offset 409600
18:23:19.867 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 16644 MB offset 942473216
18:23:19.929 Disk 0 Partition 4 00 0C FAT32 LBA MSDOS5.0 103 MB offset 976560128
18:23:20.054 Disk 0 scanning C:\Windows\system32\drivers
18:23:47.526 Service scanning
18:24:23.343 Modules scanning
18:24:23.343 Disk 0 trace - called modules:
18:24:23.873 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys spnq.sys
18:24:23.889 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80073ed060]
18:24:23.904 3 CLASSPNP.SYS[fffff88001a5143f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004f80050]
18:24:26.868 AVAST engine scan C:\Windows
18:24:29.864 AVAST engine scan C:\Windows\system32
18:29:00.192 AVAST engine scan C:\Windows\system32\drivers
18:29:18.803 AVAST engine scan C:\Users\Brandon
18:46:03.667 AVAST engine scan C:\ProgramData
18:48:58.434 Scan finished successfully
18:50:49.593 Disk 0 MBR has been saved successfully to "C:\Users\Brandon\Desktop\MBR.dat"
18:50:49.593 The log file has been saved successfully to "C:\Users\Brandon\Desktop\aswMBR.txt"




127.0.0.1 localhost

========================= IP Configuration: ================================

Broadcom 4313 802.11b/g/n = Wireless Network Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Brandon-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 00-26-82-BC-76-0F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 4313 802.11b/g/n
Physical Address. . . . . . . . . : 00-26-82-BC-76-0F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::94ff:b972:96d:e050%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 24 June 2012 16:57:14
Lease Expires . . . . . . . . . . : 25 June 2012 16:57:24
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 301999746
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-51-52-B1-90-FB-A6-B2-93-18
DNS Servers . . . . . . . . . . . : 8.26.56.26
156.154.70.22
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{A7EB8A94-F35C-407C-8B45-3E940E61736D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:3074:887:a538:906e(Preferred)
Link-local IPv6 Address . . . . . : fe80::3074:887:a538:906e%19(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{BB841CE6-4ED5-4C71-B74C-83C37C011944}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: ns1.recursive.dns.com
Address: 8.26.56.26

Name: google.com
Addresses: 2a00:1450:8005::65
173.194.69.100
173.194.69.102
173.194.69.113
173.194.69.139
173.194.69.101
173.194.69.138


Pinging google.com [173.194.69.101] with 32 bytes of data:
Reply from 173.194.69.101: bytes=32 time=49ms TTL=47
Reply from 173.194.69.101: bytes=32 time=49ms TTL=47

Ping statistics for 173.194.69.101:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 49ms, Maximum = 49ms, Average = 49ms
Server: ns1.recursive.dns.com
Address: 8.26.56.26

Name: yahoo.com
Addresses: 72.30.38.140
98.139.183.24
209.191.122.70


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=153ms TTL=45
Reply from 209.191.122.70: bytes=32 time=151ms TTL=45

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 151ms, Maximum = 153ms, Average = 152ms
Server: ns1.recursive.dns.com
Address: 8.26.56.26

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=5ms TTL=128
Reply from 127.0.0.1: bytes=32 time=3ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 5ms, Average = 4ms
===========================================================================
Interface List
15...00 26 82 bc 76 0f ......Microsoft Virtual WiFi Miniport Adapter
11...00 26 82 bc 76 0f ......Broadcom 4313 802.11b/g/n
1...........................Software Loopback Interface 1
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
19...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.4 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.4 281
192.168.0.4 255.255.255.255 On-link 192.168.0.4 281
192.168.0.255 255.255.255.255 On-link 192.168.0.4 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.4 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.4 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
19 58 ::/0 On-link
1 306 ::1/128 On-link
19 58 2001::/32 On-link
19 306 2001:0:5ef5:79fd:3074:887:a538:906e/128
On-link
11 281 fe80::/64 On-link
19 306 fe80::/64 On-link
19 306 fe80::3074:887:a538:906e/128
On-link
11 281 fe80::94ff:b972:96d:e050/128
On-link
1 306 ff00::/8 On-link
19 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/22/2012 01:44:37 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (06/22/2012 01:41:26 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (06/21/2012 07:40:25 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (06/21/2012 07:37:00 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (06/20/2012 09:04:32 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (06/20/2012 09:01:11 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (06/19/2012 01:09:43 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (06/19/2012 01:06:09 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (06/18/2012 06:07:37 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.

Error: (06/18/2012 06:04:13 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.


System errors:
=============
Error: (06/24/2012 04:58:08 PM) (Source: Service Control Manager) (User: )
Description: The Asapi service failed to start due to the following error:
%%1275

Error: (06/24/2012 04:58:08 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\Asapi.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (06/24/2012 04:57:09 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 16:56:15 on ?24/?06/?2012 was unexpected.

Error: (06/24/2012 04:53:35 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (06/24/2012 04:50:35 PM) (Source: Service Control Manager) (User: )
Description: The Asapi service failed to start due to the following error:
%%1275

Error: (06/24/2012 04:50:35 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\Asapi.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (06/24/2012 04:49:46 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 16:48:48 on ?24/?06/?2012 was unexpected.

Error: (06/24/2012 02:55:45 PM) (Source: Service Control Manager) (User: )
Description: The Asapi service failed to start due to the following error:
%%1275

Error: (06/24/2012 02:55:45 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\Asapi.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (06/23/2012 07:54:20 PM) (Source: Service Control Manager) (User: )
Description: The Asapi service failed to start due to the following error:
%%1275


Microsoft Office Sessions:
=========================
Error: (06/22/2012 01:44:37 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (06/22/2012 01:41:26 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (06/21/2012 07:40:25 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (06/21/2012 07:37:00 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (06/20/2012 09:04:32 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (06/20/2012 09:01:11 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (06/19/2012 01:09:43 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (06/19/2012 01:06:09 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (06/18/2012 06:07:37 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8

Error: (06/18/2012 06:04:13 PM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3


=========================== Installed Programs ============================

7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.2.202.235)
Adobe Flash Player 11 Plugin (Version: 11.3.300.262)
Adobe Reader X (10.1.3) (Version: 10.1.3)
Adobe Shockwave Player 11.5 (Version: 11.5.7.609)
Adobe Shockwave Player 11.6 (Version: 11.6.0.626)
Agatha Christie - Death on the Nile (Version: 2.2.0.95)
Age of Empires Online (Version: 1.0.0000.129)
Amazon Kindle
Ask Toolbar (Version: 1.15.1.0)
Ask Toolbar Updater (Version: 1.2.1.22229)
ATI Catalyst Install Manager (Version: 3.0.765.0)
µTorrent (Version: 3.1.3)
Authorizer 1.0.5 (Version: 1.0.5)
Authorizer Ignition Key Support (Version: 1.0.3.0)
Bcool (Version: )
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bing Bar (Version: 7.0.609.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Broadcom 802.11 Wireless LAN Adapter (Version: 5.60.350.6)
Chuzzle Deluxe (Version: 2.2.0.95)
Comodo Dragon (Version: 19.2.0.0)
COMODO GeekBuddy (Version: 3.3.217083.59)
COMODO Internet Security (Version: 5.10.31649.2253)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Coupon Printer for Windows (Version: 5.0.0.0)
CyberLink DVD Suite (Version: 7.0.3003)
CyberLink PowerDVD 9 (Version: 9.0.1.4217)
CyberLink YouCam (Version: 3.0.2511)
D3DX10 (Version: 15.4.2368.0902)
Dora's Carnival Adventure (Version: 2.2.0.95)
Energy Star Digital Logo (Version: 1.0.1)
EPSON SX610FW Series Printer Uninstall
Escape Rosecliff Island (Version: 2.2.0.95)
ESU for Microsoft Windows 7 (Version: 1.0.0)
FATE (Version: 2.2.0.95)
Final Drive Nitro (Version: 2.2.0.95)
Free Opener (Version: 1.4)
Free RAR Extract Frog (Version: 2.70)
Gizmo Central
Google Chrome (Version: 19.0.1084.56)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.111)
Hewlett-Packard ACLM.NET v1.1.2.0 (Version: 1.00.0000)
HP Advisor (Version: 3.4.10262.3295)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Deskjet 3050 J610 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 3050 J610 series Help (Version: 140.0.63.63)
HP Deskjet 3050 J610 series Product Improvement Study (Version: 22.50.231.0)
HP Documentation (Version: 1.0.0.0)
HP Games (Version: 1.0.1.3)
HP Photo Creations (Version: 1.0.0.3611)
HP Power Manager (Version: 1.4.4)
HP Quick Launch (Version: 2.6.3)
HP Setup (Version: 8.1.4186.3400)
HP Software Framework (Version: 4.1.13.1)
HP Support Assistant (Version: 6.1.12.1)
HP Update (Version: 5.002.006.003)
HP Wireless Assistant (Version: 4.0.9.0)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2131)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Rapid Storage Technology (Version: 9.6.2.1001)
Java™ 6 Update 20 (64-bit) (Version: 6.0.200)
Jewel Quest - Heritage (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
K-Lite Codec Pack 7.0.0 (Standard) (Version: 7.0.0)
LabelPrint (Version: 2.5.2907)
LightScribe System Software (Version: 1.18.20.1)
Line 6 Uninstaller (Version: )
Magic Desktop
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
Master Unit
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.92.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Office XP Professional with FrontPage (Version: 10.0.6626.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
My Lockbox 2.8.5 (Version: 2.8.5)
Norton Online Backup (Version: 2.1.17869)
NVIDIA PhysX (Version: 9.09.0203)
Penguins! (Version: 2.2.0.95)
PhotoNow! (Version: 1.1.6904)
Picasa 3 (Version: 3.8)
Plants vs. Zombies (Version: 2.2.0.95)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Power2Go (Version: 6.1.4204)
PowerDirector (Version: 8.0.3003)
PowerISO (Version: 4.7)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.21.531.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6196)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30105)
Reason 6.0.2 (Version: 6.0.2)
Recovery Manager (Version: 5.5.3023)
RtVOsd (Version: 1.0.6)
Skype™ 4.2 (Version: 4.2.166)
Spotify (Version: 0.8.2.572.geb65f9ac)
Spybot - Search & Destroy (Version: 1.6.2)
Synaptics Pointing Device Driver (Version: 15.0.17.0)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update Installer for WildTangent Games App
Virtual Villagers - The Secret City (Version: 2.2.0.95)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
VLC media player 1.1.11 (Version: 1.1.11)
Web Assistant 2.0.0.442
WildTangent Games App (HP Games) (Version: 4.0.5.5)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Mobile Device Updater Component (Version: 04.08.2345.00)
Yontoo Layers Runtime 1.10.01 (Version: 1.10.01)
Zuma Deluxe (Version: 2.2.0.95)
Zune (Version: 04.08.2345.00)
Zune Language Pack (CHS) (Version: 04.08.2345.00)
Zune Language Pack (CHT) (Version: 04.08.2345.00)
Zune Language Pack (CSY) (Version: 04.08.2345.00)
Zune Language Pack (DAN) (Version: 04.08.2345.00)
Zune Language Pack (DEU) (Version: 04.08.2345.00)
Zune Language Pack (ELL) (Version: 04.08.2345.00)
Zune Language Pack (ESP) (Version: 04.08.2345.00)
Zune Language Pack (FIN) (Version: 04.08.2345.00)
Zune Language Pack (FRA) (Version: 04.08.2345.00)
Zune Language Pack (HUN) (Version: 04.08.2345.00)
Zune Language Pack (IND) (Version: 04.08.2345.00)
Zune Language Pack (ITA) (Version: 04.08.2345.00)
Zune Language Pack (JPN) (Version: 04.08.2345.00)
Zune Language Pack (KOR) (Version: 04.08.2345.00)
Zune Language Pack (MSL) (Version: 04.08.2345.00)
Zune Language Pack (NLD) (Version: 04.08.2345.00)
Zune Language Pack (NOR) (Version: 04.08.2345.00)
Zune Language Pack (PLK) (Version: 04.08.2345.00)
Zune Language Pack (PTB) (Version: 04.08.2345.00)
Zune Language Pack (PTG) (Version: 04.08.2345.00)
Zune Language Pack (RUS) (Version: 04.08.2345.00)
Zune Language Pack (SVE) (Version: 04.08.2345.00)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 54%
Total physical RAM: 3893.86 MB
Available physical RAM: 1782.07 MB
Total Pagefile: 7785.91 MB
Available Pagefile: 5112.12 MB
Total Virtual: 4095.88 MB
Available Virtual: 3971.06 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:449.21 GB) (Free:58.95 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:16.25 GB) (Free:2.34 GB) NTFS
3 Drive e: (DB123) (CDROM) (Total:0.91 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\BRANDON-HP

Administrator Brandon Guest


**** End of log ****


FSS:

Farbar Service Scanner Version: 24-06-2012
Ran by Brandon (administrator) on 24-06-2012 at 17:10:32
Running from "C:\Users\Brandon\Downloads\Programmes"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error: Google IP is offline
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

CHECKUP:

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Spybot - Search & Destroy
Adobe Flash Player 11.3.300.262
Adobe Reader X (10.1.3)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
Malwarebytes' Anti-Malware mbamgui.exe
Comodo Firewall cmdagent.exe
Comodo Firewall cfp.exe
Symantec Norton Online Backup NOBuAgent.exe
``````````End of Log````````````

and finally Malwarebytes:

Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org

Database version: v2012.06.24.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Brandon :: BRANDON-HP [administrator]

Protection: Enabled

24/06/2012 18:52:16
mbam-log-2012-06-24 (18-52-16).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 213910
Time elapsed: 5 minute(s), 15 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Hope this has the answer somewhere.

Thanks in advance!

#4 Broni

Broni

    The Coolest BC Computer


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Posted 24 June 2012 - 01:11 PM

I don't see anything malicious.

I suggest you start new topic in Windows forum.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 orange&cardamon

orange&cardamon
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Posted 25 June 2012 - 02:59 PM

Thanks for looking.

#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,696 posts
  • OFFLINE
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  • Local time:01:39 AM

Posted 25 June 2012 - 06:24 PM

You're very welcome Posted Image

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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