Have just moved houses. Transfered my DSL service. Also am using the same router I used before for 4+ years. My ISP says they have connected the DSL service but for 3 weeks have been going back and forth between them and my phone company trying to figure out why the DSL doesn't work.
My setup is as follows...Have a line from the phone socket in the wall to my filter and from the filter to the router and the phone. (same setup as in my previous house). Have only one phone in the house.
When the router is initally connected, I don't get a DSL signal (DSL light flashes). If I leave it connected, in about 15 min to a couple of hours (varies) I suddenly get a DSL signal and I can get on to the internet successfully. As soon as I pick up the phone to make a call, the DSL light starts flashing again and I lose my DSL signal. At this time I then remove the phone entirely from the connections and connect my router directly to the wall (tried directly without the filter and with the filter) but my DSL signal does not reappear immediately. Then when I leave the setup as is, after some time (varies again)my DSL signal comes back and I am on the internet again ....until I pick up the phone again.
Have been talking to my ISP for the last 3 weeks. They sent a technitian twice to the house. First time the guy said it was fixed (when it wasn't). Second time they said my router was bad. Also not true as a) I successfully tested the router at a friend's place and
I got a brand new router, just in case, with same results. Then my ISP suggested I call in an electrician as the phone wiring in my house may be faulty. I called 2 of them and they both said that if my phone line is fine, there is nothing they can do.
Not sure where to go to from here.
Any help will be MOST appreciated !!!!
THANKS in advance !