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A new hdd making a clicking sound


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#1 im abcd

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Posted 21 June 2012 - 10:30 AM

So my 1tb hard disk failed and as it was under warranty I got it replaced . I connected it to my pc and when i started my pc , my hdd wasn't recognized. So i turn off my pc and re- connect the ide cables and try again and this time my hdd makes the "click" sound . I tried again but to no avail , the sound continued . Actually i can't figure out which hdd is making the clicking sound ( i got two hdd , one of 1 tb and one of 160gb) . But either way when i connect my 1tb the clicking sound starts and my pc doesn't starts .

Help would be appreciated :)

Edited by hamluis, 21 June 2012 - 11:27 AM.
Moved from XP to Internal Hardware - Hamluis.

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#2 hamluis

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Posted 21 June 2012 - 11:26 AM

Clicking can be attributable to loose/poor connections.

If it were me...I'd disconnect one drive...to see if the clicking occurs...then disconnect that drive and connect the other...to find the source of the noise.

Louis

#3 rotor123

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Posted 21 June 2012 - 11:52 AM

To add to what Louis has said, It can also be a configuration problem.

If the Drive in question is an IDE type (Flat Ribbon Cable) the drive will have three settings available. Master, Slave, and Cable Select. You can only have one of the Master Slave and if you are using Cable Select they should both be set that way and the cable has to support it too.

If the drive is SATA then that has no effect as SATA is one drive per cable Only and the port on teh motherboard determines which one boots along with the BIOS settings.

You also did not mention if it is a mild click or could be described as a Loud Clacking sound or one click or continuous clicks.

Good Luck
Roger

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#4 im abcd

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Posted 21 June 2012 - 12:53 PM

To add to what Louis has said, It can also be a configuration problem.

If the Drive in question is an IDE type (Flat Ribbon Cable) the drive will have three settings available. Master, Slave, and Cable Select. You can only have one of the Master Slave and if you are using Cable Select they should both be set that way and the cable has to support it too.

If the drive is SATA then that has no effect as SATA is one drive per cable Only and the port on teh motherboard determines which one boots along with the BIOS settings.

You also did not mention if it is a mild click or could be described as a Loud Clacking sound or one click or continuous clicks.

Good Luck
Roger

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Well , its a loud clacking sound with continuous clicks .

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#5 rotor123

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Posted 21 June 2012 - 02:49 PM

It sounds like a bad drive again.

If you disconnect the other drive and make sure this one is set the same way if IDE and it isn't being detected then I'm calling it bad. If you post the model number I can see what you have online.

Thanks
Roger

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#6 im abcd

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Posted 22 June 2012 - 09:44 AM

It sounds like a bad drive again.

If you disconnect the other drive and make sure this one is set the same way if IDE and it isn't being detected then I'm calling it bad. If you post the model number I can see what you have online.

Thanks
Roger


Well i really don't understand the source of the clicking sound . I disconnected both the drives and connected only the 1 tb and no sound came . Then i connected only 160gb and no sound came again , but when I connect both the hdd the clicking sound comes . I think it is coming from the 160 gb and not from the 1tb (Just a speculation , because the hdd are close together i can't really tell) . But then why would my 160 gb make a sound ? 0.0

My model no. : ST31000528AS

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#7 rotor123

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Posted 22 June 2012 - 11:18 AM

That model looks to be SATA so they should be on different cables. I would pull the 1TB, connect it, and sit it somewhere that it won't move and be sure which one the noise is coming from.

You didn't mention, is the 1Tb being detected by the BIOS? Either when it is the only one or when both are connected?

If it does turn out to be the 1TB making the noise. Or it isn't being detected Bad drive again. It can happen.

Also if they are on top of each other they will both be running hotter.

Roger

Edited by rotor123, 22 June 2012 - 11:20 AM.

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#8 im abcd

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Posted 22 June 2012 - 12:47 PM

That model looks to be SATA so they should be on different cables. I would pull the 1TB, connect it, and sit it somewhere that it won't move and be sure which one the noise is coming from.

You didn't mention, is the 1Tb being detected by the BIOS? Either when it is the only one or when both are connected?

If it does turn out to be the 1TB making the noise. Or it isn't being detected Bad drive again. It can happen.

Also if they are on top of each other they will both be running hotter.

Roger


It's not detected by my bios . But I had given it to my computer technician a while ago and it worked in his pc ...so it is probably some problem with my pc .

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#9 coxchris

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Posted 22 June 2012 - 07:54 PM

did he notice the clicking problem or try to recreate the problem

Do you have standard BIOS or UEFI bios that will support 1+ TB drive.

Do you have another drive bay to place in the hardrive like

Hard drive (1)

Free Bay

Hard drive (2)

so the air will flow to both drives.

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#10 im abcd

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Posted 23 June 2012 - 09:03 AM

did he notice the clicking problem or try to recreate the problem

Do you have standard BIOS or UEFI bios that will support 1+ TB drive.

Do you have another drive bay to place in the hardrive like

Hard drive (1)

Free Bay

Hard drive (2)

so the air will flow to both drives.


Yea , i actually have it placed that way ...hard disk 1 , free bay , hard disk 2 .

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#11 im abcd

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Posted 24 June 2012 - 01:57 PM

I replaced the Sata and power cables and now it is working completely fine .Thank you for all your help anyways :)

Edited by im abcd, 24 June 2012 - 01:58 PM.

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#12 hamluis

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Posted 24 June 2012 - 05:18 PM

Nice work, glad you resolved it...happy computing :).

Louis




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