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IP Address Conflict on Network


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8 replies to this topic

#1 Cassiopeia

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Posted 20 June 2012 - 04:04 PM

There are two pc's on the network. The DSL modem connects to the internet just fine. This problem arose while the owners are on vacation and I need to get it fixed before their return.

The modem somehow reset to factory defaults, easy fix. Upon attempting to connect to the internet using either pc, neither can connect via the router; each has internet access when connected directly to the modem. Upon boot, both pc's have a message reading that there is an IP address conflict on the network. (please contact the network administrator)

Brought a Windows laptop and connected it to the router that is connected to the DSL modem. It, too, had an IP conflict. The router was a netgear WPN824. I cycled both the DSL modem and the router. Same problem. I reset the router to factory settings. Same problem. Then, I changed the router to a Linksys WRT54G. Same problem. Both routers work on my own network and I tested them on my network, just to be certain.

So, I drug out an old Linksys NH1005 hub. Same problem.

The people with the problem use MagicJack for telephone service, so it is necessary to have a router or hub. The magicjack works with the hub, but not the routers.

Any suggestions?

If any part of this is confusing, please let me know so I can clarify.

Cass

Dell Dimension 8300 Windows 7 First PC on network
Dell Optiplex G270 Windows XP SP3 Second PC on network
Dell Inspiron 600M Windows XP SP3 Laptop used for troubleshooting

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#2 NpaMA

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Posted 20 June 2012 - 04:10 PM

Post a MiniToolBox from when the PC is directly connected to the modem and another from when the PC is connected to the router (then to the modem).

Right off, you may need to configure the modem to use bridged mode, so that it passes the public IP address to the router that is connected instead of doing a "double NAT".

#3 Sneakycyber

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Posted 27 June 2012 - 12:31 AM

If its DSL do you need to enter username and password to log onto the internet? If you do not then you Need to cloan the MAC address of the router with a pc.If you do need use a password then skip to part 2. The isp dynamically assigns IP addresses using MAC addresses when the connection is always on. That's how they know who is assigned the IP. Connect one computer (that was previously connected to the modem) to the router on port 1 ( not the WAN port). In the router set up clone the mac address of the PC make sure you save AND apply the settings.


Part 2 Configure the router for DHCP, Wireless, etc.. then turn it ALL off. Plug In the modem and wait for the link lights do glow steady (color and names of the lights may vary depending on the modem). Next connect the modem to the router's WAN port and turn on the router. Wait for the connection lights to glow steady. Now power back on the computers and have them set for DHCP or dynamic IP addressing. The ISP Will associate the routers mac address with the network and the router Will assign IP's to the computers. If this does not work call the ISP and have them change the MAC address they have stored.

Edited by Sneakycyber, 27 June 2012 - 12:34 AM.

Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +

#4 Cassiopeia

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Posted 27 June 2012 - 06:56 PM

I expected the replies to be in English.

I understood part of the first reply, so I will do that. I will download the mini tool box when I am at their house again.

The rest... I'll ask someone to translate for me.

Thanks.

Cass

Edited by Cassiopeia, 27 June 2012 - 06:56 PM.


#5 Sneakycyber

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Posted 28 June 2012 - 08:59 AM

50rr'/ |\|0 3|\|9L1$|-| |-|3r3 0|\|L'/ 933|< (Sorry no English here only Geek)

Chad Mockensturm 
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#6 Cassiopeia

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Posted 02 July 2012 - 09:55 AM

I translate geek when the words are correctly spelt.

#7 Cassiopeia

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Posted 02 July 2012 - 11:38 AM

Post a MiniToolBox from when the PC is directly connected to the modem and another from when the PC is connected to the router (then to the modem).

Right off, you may need to configure the modem to use bridged mode, so that it passes the public IP address to the router that is connected instead of doing a "double NAT".


As I stated earlier, both pc's worked with the internet fine before the Motorola Modem reset to factory specs. The magic jack requires a router or hub to work. I've used two wireless routers and this hub. The magic jack will only work with this hub, but not the routers. That's why I left the hub connected. (I have no idea why anyone would want telephone service that is dependent upon internet access. What happens when there's no power?) The magic jack worked fine with the original set up, also. Everything was fine until the owners went on vacation and left one pc completely unplugged, the other plugged in to power the DSL modem and router for the phone service. He called and asked me to access his bank account online to check his balance about a week later and that's when the problem was noticed. We did have a storm go through, they may have lost power. Their A/C unit had to be reset.

I am including the information for both pc's. Both of the routers worked on my home network when I attached them.

Dell Dimension 8300
Ethernet Cable Cat5
Linksys HUB, not router, NH1005 V.2
DSL

Connected via hub

MiniToolBox by Farbar Version: 25-06-2012
Ran by Momma (administrator) on 02-07-2012 at 10:56:26
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® PRO/100 VE Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Momma-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-07-E9-71-B6-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e09b:f34f:746d:81be%10(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.129.190(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 234883049
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-8B-06-9D-00-07-E9-71-B6-FE
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{A97C1CF2-7D90-484B-8B94-273446DDEA5F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.254

Ping request could not find host google.com. Please check the name and try again.
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: fec0:0:0:ffff::1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: fec0:0:0:ffff::1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host bleepingcomputer.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...00 07 e9 71 b6 fe ......Intel® PRO/100 VE Network Connection
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link a 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link a 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 276 fe80::/64 On-link
10 276 fe80::e09b:f34f:746d:81be/128
On-link
1 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/02/2012 10:43:16 AM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 580

Start Time: 01cd5860e12fbade

Termination Time: 94

Application Path: C:\Windows\Explorer.EXE

Report Id: 3dd4241b-c454-11e1-85e7-0007e971b6fe

Error: (06/27/2012 04:40:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_HPSLPSVC, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: hpslpsvc32.dll, version: 140.0.323.0, time stamp: 0x4bff83b6
Exception code: 0xc0000005
Fault offset: 0x0003e24c
Faulting process id: 0xd54
Faulting application start time: 0xsvchost.exe_HPSLPSVC0
Faulting application path: svchost.exe_HPSLPSVC1
Faulting module path: svchost.exe_HPSLPSVC2
Report Id: svchost.exe_HPSLPSVC3

Error: (06/15/2012 03:07:08 PM) (Source: RasClient) (User: )
Description: CoId={762AF04B-3A59-4E3B-8103-8F7B8C502D5E}: The user Momma-PC\Momma dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (06/15/2012 03:05:02 PM) (Source: RasClient) (User: )
Description: CoId={989609BE-35B7-4E3D-BDAB-43152B13262F}: The user Momma-PC\Momma dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (06/15/2012 03:04:26 PM) (Source: RasClient) (User: )
Description: CoId={33CB36FC-6195-47B3-ACDF-2DDDF456B5B4}: The user Momma-PC\Momma dialed a connection named Broadband Connection which has failed. The error code returned on failure is 0.

Error: (06/15/2012 03:04:22 PM) (Source: RasClient) (User: )
Description: CoId={4E25008E-262E-4028-926D-B00D9EF342D6}: The user Momma-PC\Momma dialed a connection named Broadband Connection which has failed. The error code returned on failure is 0.

Error: (06/15/2012 01:13:05 PM) (Source: RasClient) (User: )
Description: CoId={BDAE4EA9-1A50-4396-9806-C866CC2644C7}: The user Momma-PC\Momma dialed a connection named Broadband Connection which has failed. The error code returned on failure is 638.

Error: (06/15/2012 01:07:19 PM) (Source: RasClient) (User: )
Description: CoId={6F455B32-EA45-41BE-8E34-FC21779776BD}: The user Momma-PC\Momma dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (06/15/2012 01:03:54 PM) (Source: RasClient) (User: )
Description: CoId={5FA73736-9F38-4D22-B8D0-28628B94874B}: The user Momma-PC\Momma dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (06/14/2012 06:35:24 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.


System errors:
=============
Error: (07/02/2012 10:55:50 AM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.1.64 with the system
having network hardware address 6C-33-A9-21-4D-32. Network operations on this system may
be disrupted as a result.

Error: (07/02/2012 10:49:39 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (07/02/2012 10:42:10 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:32:35 AM on ?7/?2/?2012 was unexpected.

Error: (07/01/2012 09:33:34 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.1.64 with the system
having network hardware address 6C-33-A9-21-4D-32. Network operations on this system may
be disrupted as a result.

Error: (07/01/2012 09:33:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IPBusEnum service.

Error: (06/30/2012 09:33:36 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.1.64 with the system
having network hardware address 6C-33-A9-21-4D-32. Network operations on this system may
be disrupted as a result.

Error: (06/30/2012 09:33:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (06/29/2012 09:33:39 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.1.64 with the system
having network hardware address 6C-33-A9-21-4D-32. Network operations on this system may
be disrupted as a result.

Error: (06/29/2012 09:33:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the RapiMgr service.

Error: (06/28/2012 09:33:39 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.1.64 with the system
having network hardware address 6C-33-A9-21-4D-32. Network operations on this system may
be disrupted as a result.


Microsoft Office Sessions:
=========================

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 2047.07 MB
Available physical RAM: 1179.38 MB
Total Pagefile: 4094.14 MB
Available Pagefile: 3053.93 MB
Total Virtual: 2047.88 MB
Available Virtual: 1949.15 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:72.47 GB) (Free:16.73 GB) NTFS
5 Drive f: (PRESARIO_RP) (Fixed) (Total:3.89 GB) (Free:0.91 GB) FAT32
6 Drive h: () (Fixed) (Total:1.98 GB) (Free:1.91 GB) NTFS
7 Drive i: (PRESARIO) (Fixed) (Total:70.63 GB) (Free:17.7 GB) NTFS

========================= Users: ========================================

User accounts for \\MOMMA-PC

Administrator ASPNET Guest
Momma


**** End of log ****

Connected via Modem

MiniToolBox by Farbar Version: 25-06-2012
Ran by Momma (administrator) on 02-07-2012 at 10:51:53
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® PRO/100 VE Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Momma-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-07-E9-71-B6-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e09b:f34f:746d:81be%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.64(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, July 02, 2012 10:49:06 AM
Lease Expires . . . . . . . . . . : Tuesday, July 03, 2012 10:49:05 AM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 234883049
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-8B-06-9D-00-07-E9-71-B6-FE
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{A97C1CF2-7D90-484B-8B94-273446DDEA5F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:20ec:3a0b:3f57:febf(Preferred)
Link-local IPv6 Address . . . . . : fe80::20ec:3a0b:3f57:febf%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.254

Name: google.com
Addresses: 2607:f8b0:4008:804::1004
74.125.229.73
74.125.229.78
74.125.229.64
74.125.229.65
74.125.229.66
74.125.229.67
74.125.229.68
74.125.229.69
74.125.229.70
74.125.229.71
74.125.229.72


Pinging google.com [74.125.229.230] with 32 bytes of data:
Reply from 74.125.229.230: bytes=32 time=38ms TTL=51
Reply from 74.125.229.230: bytes=32 time=38ms TTL=51

Ping statistics for 74.125.229.230:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 38ms, Average = 38ms
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.254

Name: yahoo.com
Addresses: 98.139.183.24
209.191.122.70
72.30.38.140


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=77ms TTL=44
Reply from 209.191.122.70: bytes=32 time=76ms TTL=44

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 76ms, Maximum = 77ms, Average = 76ms
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.254

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...00 07 e9 71 b6 fe ......Intel® PRO/100 VE Network Connection
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.64 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.64 276
192.168.1.64 255.255.255.255 On-link 192.168.1.64 276
192.168.1.255 255.255.255.255 On-link 192.168.1.64 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.64 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.64 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 58 ::/0 On-link
1 306 ::1/128 On-link
11 58 2001::/32 On-link
11 306 2001:0:4137:9e76:20ec:3a0b:3f57:febf/128
On-link
10 276 fe80::/64 On-link
11 306 fe80::/64 On-link
11 306 fe80::20ec:3a0b:3f57:febf/128
On-link
10 276 fe80::e09b:f34f:746d:81be/128
On-link
1 306 ff00::/8 On-link
11 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/02/2012 10:43:16 AM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 580

Start Time: 01cd5860e12fbade

Termination Time: 94

Application Path: C:\Windows\Explorer.EXE

Report Id: 3dd4241b-c454-11e1-85e7-0007e971b6fe

Error: (06/27/2012 04:40:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_HPSLPSVC, version: 6.1.7600.16385, time stamp: 0x4a5bc100
Faulting module name: hpslpsvc32.dll, version: 140.0.323.0, time stamp: 0x4bff83b6
Exception code: 0xc0000005
Fault offset: 0x0003e24c
Faulting process id: 0xd54
Faulting application start time: 0xsvchost.exe_HPSLPSVC0
Faulting application path: svchost.exe_HPSLPSVC1
Faulting module path: svchost.exe_HPSLPSVC2
Report Id: svchost.exe_HPSLPSVC3

Error: (06/15/2012 03:07:08 PM) (Source: RasClient) (User: )
Description: CoId={762AF04B-3A59-4E3B-8103-8F7B8C502D5E}: The user Momma-PC\Momma dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (06/15/2012 03:05:02 PM) (Source: RasClient) (User: )
Description: CoId={989609BE-35B7-4E3D-BDAB-43152B13262F}: The user Momma-PC\Momma dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (06/15/2012 03:04:26 PM) (Source: RasClient) (User: )
Description: CoId={33CB36FC-6195-47B3-ACDF-2DDDF456B5B4}: The user Momma-PC\Momma dialed a connection named Broadband Connection which has failed. The error code returned on failure is 0.

Error: (06/15/2012 03:04:22 PM) (Source: RasClient) (User: )
Description: CoId={4E25008E-262E-4028-926D-B00D9EF342D6}: The user Momma-PC\Momma dialed a connection named Broadband Connection which has failed. The error code returned on failure is 0.

Error: (06/15/2012 01:13:05 PM) (Source: RasClient) (User: )
Description: CoId={BDAE4EA9-1A50-4396-9806-C866CC2644C7}: The user Momma-PC\Momma dialed a connection named Broadband Connection which has failed. The error code returned on failure is 638.

Error: (06/15/2012 01:07:19 PM) (Source: RasClient) (User: )
Description: CoId={6F455B32-EA45-41BE-8E34-FC21779776BD}: The user Momma-PC\Momma dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (06/15/2012 01:03:54 PM) (Source: RasClient) (User: )
Description: CoId={5FA73736-9F38-4D22-B8D0-28628B94874B}: The user Momma-PC\Momma dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.

Error: (06/14/2012 06:35:24 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.


System errors:
=============
Error: (07/02/2012 10:49:39 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (07/02/2012 10:42:10 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:32:35 AM on ?7/?2/?2012 was unexpected.

Error: (07/01/2012 09:33:34 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.1.64 with the system
having network hardware address 6C-33-A9-21-4D-32. Network operations on this system may
be disrupted as a result.

Error: (07/01/2012 09:33:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IPBusEnum service.

Error: (06/30/2012 09:33:36 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.1.64 with the system
having network hardware address 6C-33-A9-21-4D-32. Network operations on this system may
be disrupted as a result.

Error: (06/30/2012 09:33:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (06/29/2012 09:33:39 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.1.64 with the system
having network hardware address 6C-33-A9-21-4D-32. Network operations on this system may
be disrupted as a result.

Error: (06/29/2012 09:33:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the RapiMgr service.

Error: (06/28/2012 09:33:39 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.1.64 with the system
having network hardware address 6C-33-A9-21-4D-32. Network operations on this system may
be disrupted as a result.

Error: (06/28/2012 06:45:49 AM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.


Microsoft Office Sessions:
=========================

========================= Memory info: ===================================

Percentage of memory in use: 39%
Total physical RAM: 2047.07 MB
Available physical RAM: 1235.34 MB
Total Pagefile: 4094.14 MB
Available Pagefile: 3090.04 MB
Total Virtual: 2047.88 MB
Available Virtual: 1939.17 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:72.47 GB) (Free:16.74 GB) NTFS
5 Drive f: (PRESARIO_RP) (Fixed) (Total:3.89 GB) (Free:0.91 GB) FAT32
6 Drive h: () (Fixed) (Total:1.98 GB) (Free:1.91 GB) NTFS
7 Drive i: (PRESARIO) (Fixed) (Total:70.63 GB) (Free:17.7 GB) NTFS

========================= Users: ========================================

User accounts for \\MOMMA-PC

Administrator ASPNET Guest
Momma


**** End of log ****


Dell Optiplex G270
Ethernet Cable Cat5
Linksys HUB, not router, NH1005 V.2
DSL

MiniToolBox by Farbar Version: 25-06-2012
Ran by Thomas (administrator) on 02-07-2012 at 11:18:14
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek RTL8185 54M Wireless LAN Network Adapter = Wireless Network Connection 2 (Disconnected)
Intel® PRO/1000 MT Network Connection = Local Area Connection 3 (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 3"

set address name="Local Area Connection 3" source=dhcp
set dns name="Local Area Connection 3" source=dhcp register=PRIMARY
set wins name="Local Area Connection 3" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : thomas-uvoe3e5c

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® PRO/1000 MT Network Connection

Physical Address. . . . . . . . . : 00-0D-56-0B-DF-E6

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.64

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : 192.168.1.254

Lease Obtained. . . . . . . . . . : Monday, July 02, 2012 11:15:23 AM

Lease Expires . . . . . . . . . . : Tuesday, July 03, 2012 11:15:23 AM

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.254

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.254

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.254

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host bleepingcomputer.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 0d 56 0b df e6 ...... Intel® PRO/1000 MT Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.64 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.64 192.168.1.64 20
192.168.1.64 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.64 192.168.1.64 20
224.0.0.0 240.0.0.0 192.168.1.64 192.168.1.64 20
255.255.255.255 255.255.255.255 192.168.1.64 192.168.1.64 1
Default Gateway: 192.168.1.254
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/22/2012 04:35:05 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module mshtml.dll, version 8.0.6001.19222, fault address 0x002a2a64.
Processing media-specific event for [iexplore.exe!ws!]

Error: (12/25/2011 11:49:08 AM) (Source: Application Hang) (User: )
Description: Hanging application migwiz.exe, version 5.1.2600.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/25/2011 11:47:59 AM) (Source: Application Error) (User: )
Description: Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.
Processing media-specific event for [drwtsn32.exe!ws!]

Error: (12/25/2011 11:45:12 AM) (Source: Application Error) (User: )
Description: Faulting application migwiz.exe, version 5.1.2600.5512, faulting module script.dll, version 5.1.2600.5512, fault address 0x00023df7.
Processing media-specific event for [migwiz.exe!ws!]

Error: (12/16/2011 09:27:30 PM) (Source: MSDTC) (User: )
Description: Invalid command line arguments.

Error: (12/16/2011 09:24:18 PM) (Source: MsiInstaller) (User: )
Description: Windows Installer proxy information not correctly registered

Error: (12/16/2011 08:19:26 PM) (Source: Application Hang) (User: )
Description: Hanging application update.exe, version 5.5.1005.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/16/2011 07:51:52 PM) (Source: Application Hang) (User: )
Description: Fault bucket 21955421.

Error: (12/16/2011 07:51:46 PM) (Source: Application Hang) (User: )
Description: Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/16/2011 04:49:45 PM) (Source: MsiInstaller) (User: )
Description: Product: Microsoft Fix it 50777 -- This Microsoft Fix it does not apply to your operating system or application version.(NULL)(NULL)(NULL)(NULL)(NULL)(NULL)


System errors:
=============
Error: (07/02/2012 11:19:26 AM) (Source: 0) (User: )
Description: 192.168.1.6400:07:E9:71:B6:FE

Error: (07/02/2012 11:19:05 AM) (Source: 0) (User: )
Description: 192.168.1.6400:07:E9:71:B6:FE

Error: (07/02/2012 11:18:55 AM) (Source: 0) (User: )
Description: 192.168.1.6400:07:E9:71:B6:FE

Error: (07/02/2012 11:18:44 AM) (Source: 0) (User: )
Description: 192.168.1.6400:07:E9:71:B6:FE

Error: (07/02/2012 11:18:34 AM) (Source: 0) (User: )
Description: 192.168.1.6400:07:E9:71:B6:FE

Error: (07/02/2012 11:18:24 AM) (Source: 0) (User: )
Description: 192.168.1.6400:07:E9:71:B6:FE

Error: (07/02/2012 11:18:13 AM) (Source: 0) (User: )
Description: 192.168.1.6400:07:E9:71:B6:FE

Error: (07/02/2012 11:18:03 AM) (Source: 0) (User: )
Description: 192.168.1.6400:07:E9:71:B6:FE

Error: (07/02/2012 11:17:52 AM) (Source: 0) (User: )
Description: 192.168.1.6400:07:E9:71:B6:FE

Error: (07/02/2012 10:33:42 AM) (Source: Windows Update Agent) (User: )
Description: Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.


Microsoft Office Sessions:
=========================
Error: (05/22/2012 04:35:05 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702mshtml.dll8.0.6001.19222002a2a64

Error: (12/25/2011 11:49:08 AM) (Source: Application Hang)(User: )
Description: migwiz.exe5.1.2600.5512hungapp0.0.0.000000000

Error: (12/25/2011 11:47:59 AM) (Source: Application Error)(User: )
Description: drwtsn32.exe5.1.2600.0dbghelp.dll5.1.2600.55120001295d

Error: (12/25/2011 11:45:12 AM) (Source: Application Error)(User: )
Description: migwiz.exe5.1.2600.5512script.dll5.1.2600.551200023df7

Error: (12/16/2011 09:27:30 PM) (Source: MSDTC)(User: )
Description:

Error: (12/16/2011 09:24:18 PM) (Source: MsiInstaller)(User: )
Description: (NULL)(NULL)(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (12/16/2011 08:19:26 PM) (Source: Application Hang)(User: )
Description: update.exe5.5.1005.0hungapp0.0.0.000000000

Error: (12/16/2011 07:51:52 PM) (Source: Application Hang)(User: )
Description: 21955421

Error: (12/16/2011 07:51:46 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE6.0.2800.1106hungapp0.0.0.000000000

Error: (12/16/2011 04:49:45 PM) (Source: MsiInstaller)(User: )
Description: Product: Microsoft Fix it 50777 -- This Microsoft Fix it does not apply to your operating system or application version.(NULL)(NULL)(NULL)(NULL)(NULL)(NULL)


========================= Memory info: ===================================

Percentage of memory in use: 49%
Total physical RAM: 509.98 MB
Available physical RAM: 260 MB
Total Pagefile: 1246.58 MB
Available Pagefile: 927.68 MB
Total Virtual: 2047.88 MB
Available Virtual: 1971.27 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:37.24 GB) (Free:27.82 GB) NTFS

========================= Users: ========================================

User accounts for \\THOMAS-UVOE3E5C

Administrator Guest HelpAssistant
SUPPORT_388945a0 Thomas


**** End of log ****

Connected via Modem

MiniToolBox by Farbar Version: 25-06-2012
Ran by Thomas (administrator) on 02-07-2012 at 11:11:32
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek RTL8185 54M Wireless LAN Network Adapter = Wireless Network Connection 2 (Disconnected)
Intel® PRO/1000 MT Network Connection = Local Area Connection 3 (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 3"

set address name="Local Area Connection 3" source=dhcp
set dns name="Local Area Connection 3" source=dhcp register=PRIMARY
set wins name="Local Area Connection 3" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : thomas-uvoe3e5c

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® PRO/1000 MT Network Connection

Physical Address. . . . . . . . . : 00-0D-56-0B-DF-E6

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.64

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : 192.168.1.254

Lease Obtained. . . . . . . . . . : Monday, July 02, 2012 11:11:13 AM

Lease Expires . . . . . . . . . . : Tuesday, July 03, 2012 11:11:13 AM

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.254

Name: google.com
Addresses: 74.125.229.224, 74.125.229.225, 74.125.229.226, 74.125.229.227
74.125.229.228, 74.125.229.229, 74.125.229.230, 74.125.229.231, 74.125.229.232
74.125.229.233, 74.125.229.238



Pinging google.com [74.125.229.164] with 32 bytes of data:



Reply from 74.125.229.164: bytes=32 time=38ms TTL=51

Reply from 74.125.229.164: bytes=32 time=38ms TTL=51



Ping statistics for 74.125.229.164:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 38ms, Maximum = 38ms, Average = 38ms

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.254

Name: yahoo.com
Addresses: 98.139.183.24, 209.191.122.70, 72.30.38.140



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=111ms TTL=45

Reply from 98.139.183.24: bytes=32 time=101ms TTL=43



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 101ms, Maximum = 111ms, Average = 106ms

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.254

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x20002 ...00 0d 56 0b df e6 ...... Intel® PRO/1000 MT Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.64 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.64 192.168.1.64 20
192.168.1.64 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.64 192.168.1.64 20
224.0.0.0 240.0.0.0 192.168.1.64 192.168.1.64 20
255.255.255.255 255.255.255.255 192.168.1.64 192.168.1.64 1
Default Gateway: 192.168.1.254
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/22/2012 04:35:05 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module mshtml.dll, version 8.0.6001.19222, fault address 0x002a2a64.
Processing media-specific event for [iexplore.exe!ws!]

Error: (12/25/2011 11:49:08 AM) (Source: Application Hang) (User: )
Description: Hanging application migwiz.exe, version 5.1.2600.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/25/2011 11:47:59 AM) (Source: Application Error) (User: )
Description: Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.
Processing media-specific event for [drwtsn32.exe!ws!]

Error: (12/25/2011 11:45:12 AM) (Source: Application Error) (User: )
Description: Faulting application migwiz.exe, version 5.1.2600.5512, faulting module script.dll, version 5.1.2600.5512, fault address 0x00023df7.
Processing media-specific event for [migwiz.exe!ws!]

Error: (12/16/2011 09:27:30 PM) (Source: MSDTC) (User: )
Description: Invalid command line arguments.

Error: (12/16/2011 09:24:18 PM) (Source: MsiInstaller) (User: )
Description: Windows Installer proxy information not correctly registered

Error: (12/16/2011 08:19:26 PM) (Source: Application Hang) (User: )
Description: Hanging application update.exe, version 5.5.1005.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/16/2011 07:51:52 PM) (Source: Application Hang) (User: )
Description: Fault bucket 21955421.

Error: (12/16/2011 07:51:46 PM) (Source: Application Hang) (User: )
Description: Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (12/16/2011 04:49:45 PM) (Source: MsiInstaller) (User: )
Description: Product: Microsoft Fix it 50777 -- This Microsoft Fix it does not apply to your operating system or application version.(NULL)(NULL)(NULL)(NULL)(NULL)(NULL)


System errors:
=============
Error: (07/02/2012 10:33:42 AM) (Source: Windows Update Agent) (User: )
Description: Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.

Error: (06/27/2012 04:27:18 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the service.

Error: (06/27/2012 04:27:12 PM) (Source: Windows Update Agent) (User: )
Description: Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.

Error: (06/27/2012 04:26:48 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the avgfws service.

Error: (06/15/2012 01:25:37 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the service.

Error: (06/15/2012 01:25:07 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the avgfws service.

Error: (06/15/2012 01:14:31 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.100 for the Network Card with network address 000D560BDFE6 has been
denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message).

Error: (06/15/2012 09:24:34 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the service.

Error: (06/15/2012 09:24:04 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the avgfws service.

Error: (06/15/2012 09:08:41 AM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.64 for the Network Card with network address 000D560BDFE6 has been
denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).


Microsoft Office Sessions:
=========================
Error: (05/22/2012 04:35:05 PM) (Source: Application Error)(User: )
Description: iexplore.exe8.0.6001.18702mshtml.dll8.0.6001.19222002a2a64

Error: (12/25/2011 11:49:08 AM) (Source: Application Hang)(User: )
Description: migwiz.exe5.1.2600.5512hungapp0.0.0.000000000

Error: (12/25/2011 11:47:59 AM) (Source: Application Error)(User: )
Description: drwtsn32.exe5.1.2600.0dbghelp.dll5.1.2600.55120001295d

Error: (12/25/2011 11:45:12 AM) (Source: Application Error)(User: )
Description: migwiz.exe5.1.2600.5512script.dll5.1.2600.551200023df7

Error: (12/16/2011 09:27:30 PM) (Source: MSDTC)(User: )
Description:

Error: (12/16/2011 09:24:18 PM) (Source: MsiInstaller)(User: )
Description: (NULL)(NULL)(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (12/16/2011 08:19:26 PM) (Source: Application Hang)(User: )
Description: update.exe5.5.1005.0hungapp0.0.0.000000000

Error: (12/16/2011 07:51:52 PM) (Source: Application Hang)(User: )
Description: 21955421

Error: (12/16/2011 07:51:46 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE6.0.2800.1106hungapp0.0.0.000000000

Error: (12/16/2011 04:49:45 PM) (Source: MsiInstaller)(User: )
Description: Product: Microsoft Fix it 50777 -- This Microsoft Fix it does not apply to your operating system or application version.(NULL)(NULL)(NULL)(NULL)(NULL)(NULL)


========================= Memory info: ===================================

Percentage of memory in use: 80%
Total physical RAM: 509.98 MB
Available physical RAM: 99.87 MB
Total Pagefile: 1246.58 MB
Available Pagefile: 811.6 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.06 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:37.24 GB) (Free:27.64 GB) NTFS

========================= Users: ========================================

User accounts for \\THOMAS-UVOE3E5C

Administrator Guest HelpAssistant
SUPPORT_388945a0 Thomas


**** End of log ****

#8 Cassiopeia

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Posted 06 July 2012 - 03:40 PM

Don't know what happened, but the modem is now fried. It will not connect to the internet at all. The internet light is not lit; there is no internet capabilities. Accessing the modem using the router's URL is useless.

:oopsign:

#9 Sneakycyber

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Posted 07 July 2012 - 12:10 AM

I apologize for any offense and or confusion from my previous post. Also my typing skills are bearable on a pc however I tend to post ALLOT late at night from my Android phone and spell check, and grammar check are near non existent. I also may miss something you have already answered. Please bear with me and I will try and help as much as possible. First I would call the isp and have them check to modem and make sure the account is still active. The previous problem is as you stated an IP address conflict. The modem (when it was working) is only assigning a private IP address ( 192.168.1.254 ). When connected directly to the modem or through the hub your IP address is usually xx.xx.xx.xxx. (or 10.26.54.248 for example) What is the model number of the DSL modem?

Edited by Sneakycyber, 07 July 2012 - 12:13 AM.

Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +




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