Hi: You were recommended to me. I've been having trouble with windows booting. I have Windows XP Home Edition. Here is what I've tried.
Upon turning on the computer and hitting F12 (boot menu) because Windows won't load, and it goes to blue screen instead of booting up. It says:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If the problem continues, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, Press F8 to select Advanced Startup Options, and then select safe mode.
*** STOP: 0x000000ED (0x857619E0, 0xC0000006,0x00000000, 0x00000000 )
My options are actually to pick F12 the bootup menus. I choose the hard drive to boot from and it takes me to the Advanced Options Menu.
These are the options it gives me:
Safe mode with either network prompt or commands
Enable boot logging
enable VGA mode
last know good configuration
Directory services restore mode (windows domain controllers only)
Disable auto restart on system failure
Start windows normally
Return to Operating System Choice Menu
It doesn't have a repair your computer choice and any I choose takes me to the Operating System Menu where the only options are:
Do not select this (debugging enabled)
Microsoft Windows XP Home Edition.
It says to push F8 for advanced options (taking me back to the previous page) and underneath is my choice from the Advanced menu in blue.
I can only scroll between the 3 options in the operating system menu and then it tries to boot windows and just goes back to blue screen. This is a circular pattern.
I tried to boot it from a CD to recovery console downloaded at http://forums.whatthetech.com/index.php?showtopic=95574&view=findpost&p=487750.
When it came to the Recovery Console screen it has the command C:\>
It won't let me enter CD C:\Windows . I can't move the curser to the left to put in the CD part. HELP gets you to a list of word commands you can enter, like CHKDSK, FIXBOOT. etc. and none of these work. I get the error message:
STOP: C0000139 Entry point not found. The procedure entry point NtSerializedboot could not be located in the dynamic link library. ntdll.dll.
Do you have any suggestions on how to get it to reboot Windows? Is it a corrupted file system or hardware problem? Can you help me?
Thanks for responding.