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Zero Access Rootkit? Can't turn on Windows Firewall


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2 replies to this topic

#1 fuerchter

fuerchter

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Posted 20 June 2012 - 07:07 AM

yesterday I noticed that my Windows Firewall service was stopped and I couldn't even turn it on through the Control Panel (error 08x007042c). Going to the advanced settings I got error 0x6D9. I googled the topic and on some pages there were solutions which seemed to help most people BUT me.

this for example

I further read that this might be because of a virus but first wanted to try the other solutions people offered.

Now I downloaded a Kaspersky trial and it found the Zero Access Rootkit which was mentioned a couple of times in relation to my problem.

Kaspersky apparently deleted the files but the Firewall service still won't start.

What can I try to do to get out of this situation? :(
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#2 m0le

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Posted 23 June 2012 - 06:10 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 m0le

m0le

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Posted 28 June 2012 - 07:35 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
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