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Windows XP validation error (may be related to zeroaccess rootkit)

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#1 matte17


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Posted 20 June 2012 - 04:20 AM


Thanks for providing this forum. I hope you can help me. I've been referred here by someone from the Microsoft forums. For a while now i've had a problem with my XP Home Edition license intermittently failing genuine validation. As part of chasing down the problem I installed & ran Malwarebytes which reported a zeroaccess.rootkit infection. This is from the MBAM log:

Files Detected: 2
C:\Documents and Settings\LocalService\Local Settings\Temp\{E9C1E1AC-C9B2-4c85-94DE-9C1518918D02}.tlb (Rootkit.Zeroaccess) -> Quarantined and deleted successfully.
C:\Documents and Settings\NetworkService\Local Settings\Temp\{E9C1E1AC-C9B2-4c85-94DE-9C1518918D02}.tlb (Rootkit.Zeroaccess) -> Quarantined and deleted successfully.

Remiving this doesn't seem to have cured the problem and it was suggested that I come here and see if you guys can help. The full discussion from the MS forum is here: link.

I've since re-run MBAM and also tried Kaspersky TDDSKiller and both report that there is no infection.

I've been doing some reading around this forum and it looks as though the easiest and most reliable fix might be to somply scorch the machine and do a clean build. So before I start posting for removal advice I wanted to see if that's a suggested route, and whether there's any danger of simply bringing the infection with me if I back up my files and copy them onto the new build?

Thanks in advance,


[Moderator edit: post moved to more appropriate forum. jgw]

Edited by jgweed, 20 June 2012 - 08:37 AM.

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#2 Jimbob85


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Posted 28 June 2012 - 12:30 PM

Have you resolved your problems?

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