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Infected by win32:Aluroot-C [Rtk]


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3 replies to this topic

#1 ldpetry

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Posted 19 June 2012 - 11:38 PM


Hi,
Well, let me start from the beginning. My os is Win7, 32 bit, Home Premium, it's a Dell Inspiron. I turned it on the other day because I had items in Mipony to finish downloading. Then Avast popped up stating it had just updated. Then boom, I started getting hit with popups that Avast was blocking Malicious URL, about 8 of them. Then my computer went to the blue screen to protect my computer. Now when I turn it on I can sign on, it takes a long time at the Welcome window before my display screen shows up it is black with all the icons instead of the Microsoft background I had. I start getting hit with popups again about the malicious URLs. Then the system goes back to the blue screen after about 5 minutes. I have changed the Power Options but it didn't help. I can get online, but for just a few minutes. I have AVAST virus protection, so I ran a boot scan. This is what I got:
Scan of all local drives

After running AVAST Boot Scan here are the results.
1. File C:\ProgramData\AVAST software\AVAST\arpot\Temp\
01CD42A3F686C41A is infected by win32:Aluroot-C [Rtk]
Deleted

2. File C:\ProgramData\AVAST software\AVAST\arpot\Temp\
1b76e4-afo-2.dat is infected by win32:Aluroot-C [Rtk]
Deleted

The above was suppose to be deleted, but if I run the scan again, they reappear.

I also ran Malwarebytes, CCleaner, & SpyBot. Didn't run SuperAntiSpyware.

I'm getting AVAST popups about malicious urls being blocked 1

after another and they don't stop until the blue screen comes

up and shuts the machine down It's these 2 below.

Object: http:\\newgenerationp.com/x/
URL: Mal
Process: c:\windows\system32\svchost.exe

Object: http:\\oldschoolzzz.com/x/
URL: Mal
Process: c:\windows\system32\svchost.exe

A friend of mine has been helping me, he thinks the virus is in the registry. So he thinks I should just reinstall. This is the second time this has happened, making me think the virus was there the first time and I just got it again. I have no clue. Any help would be appreciated.

RubyRose

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#2 Broni

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Posted 20 June 2012 - 09:17 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 ldpetry

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Posted 21 June 2012 - 01:24 PM


Hi,
Thanks for the response. I'll try my best to follow instructions and post what you need. I will have to run in safe mode w/networking.
Rubyrose

#4 ldpetry

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Posted 21 June 2012 - 04:23 PM



Hi,
I followed the guide & posted my problem & logs.
Thanks for your help.
rubyrose




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