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Inaccessible file folder


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#1 frostytsnowman

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Posted 17 June 2012 - 05:30 PM

I was using word perfect yesterday and accessing my "C:\WPDOCS" folder, where i have all my documents contained.
Today i tried using my WPDOCS folder and it was no where to be found "visably"
I ran a search on the folder name and found it was moved to another folder i have never seen before. "C:\1ERF579GY5U\WPDOCS", I clicked on the new folder and it brought me to the sub folder, but when i clicked on WPDOCS it says the folder is inaccessible. I right clicked and brought up the properties so i can manage the security and permissions but no such luck.
I ran combofix on the pc and nothing was found, i ran AVG and AVG's PC tuneup and nothing was found, i ran ccleaner and same results.
What would cause a folder to be moved into another folder and become inaccessible?
Running windows xp pro 32 bit


Any help would be apppreciated

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#2 caperdog

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Posted 17 June 2012 - 07:28 PM

you will have to take control of the folder
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421

#3 boopme

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Posted 17 June 2012 - 07:41 PM

If caperdog's suggestion doen't solve this we will need to see what comboFix did.
This is why ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer.

Having run ComboFix we need to see that and a DDS log.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip the GMER step and instead post the ComboFix log you have.

Let me know if that went well.
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