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Blue screen problem


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5 replies to this topic

#1 poldeleeuw

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Posted 17 June 2012 - 03:21 PM

Hello,

Today i got a bluescreen error. On the bleu screen there was something like: MEMORY_MANAGEMENT and then the computer restarted. I used bluescreenview.exe to put it in a txt file. The file is attached to this post. There is something in it that said something about the video drivers i think. I have an ATI video card with the latest drivers installed.

Thanks for your help

Joeri.

Attached Files

  • Attached File  bsod.txt   195.92KB   6 downloads


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#2 hamluis

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Posted 17 June 2012 - 03:35 PM

You didn't copy the correct data, IMO...your attachment doesn't reflect the errors. It happens sometimes when the directions are not followed exactly as written.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt, copy all content and paste it into your next reply.

#3 poldeleeuw

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Posted 17 June 2012 - 03:40 PM

Ok, here is the data:

==================================================
Dump File         : 061712-35734-01.dmp
Crash Time        : 17/06/2012 21:33:48
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 0x00041284
Parameter 2       : 0xd7337001
Parameter 3       : 0x00000000
Parameter 4       : 0x8a000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+d1574
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+d1574
Stack Address 1   : ntoskrnl.exe+78d85
Stack Address 2   : ntoskrnl.exe+6d210
Stack Address 3   : ntoskrnl.exe+221361
Computer Name     : 
Full Path         : C:\Windows\Minidump\061712-35734-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 143.064
==================================================


#4 hamluis

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Posted 17 June 2012 - 05:38 PM

To be honest...there's little that can be told from an isolated minidum/BSOD...I guess that I was expecting a chronic problem of some type.

Any number of things may cause a BSOD with the characteristics you reflect...I suggest doing nothing until/unless you have other BSODs which may provide a pattern or other clues.

If you want to...you could review the detail for system/applkication errors which lies in the Event Viewer log.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/topic40108.html

FWIW: http://social.technet.microsoft.com/Forums/hu/w7itproperf/thread/1d29b7c4-ba9e-4d4b-98db-e95bd13b3643 .

Louis

Edited by hamluis, 24 June 2012 - 12:47 PM.


#5 poldeleeuw

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Posted 24 June 2012 - 02:23 AM

Hi,

Today i got the same blue screen as a week ago with the same minidump:

==================================================
Dump File         : 062412-24265-01.dmp
Crash Time        : 24/06/2012 9:05:29
Bug Check String  : MEMORY_MANAGEMENT
Bug Check Code    : 0x0000001a
Parameter 1       : 0x00041287
Parameter 2       : 0x0c90d6c0
Parameter 3       : 0x00000000
Parameter 4       : 0x00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5ec46
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : 32-bit
Crash Address     : ntoskrnl.exe+5ec46
Stack Address 1   : ntoskrnl.exe+38968
Stack Address 2   : ntoskrnl.exe+73acc
Stack Address 3   : ntoskrnl.exe+5de6e
Computer Name     : 
Full Path         : C:\Windows\Minidump\062412-24265-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 143.016
==================================================

Could the problem be the memory sticks? Or the main board? If i was sure that it was the memory i could by new memory sticks, but i'm not.

#6 hamluis

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Posted 24 June 2012 - 01:08 PM

Error seems to have too many possibilities, with the default opinions opting for checking the memory. But I fail to see where anyone confirmed that it indeed turned out to be a RAM problem.

But...the version of Win 7 cited in your error report...appears to me to be an illegal version. The RTM edition of Win 7 is widely available and listed for download on the Web...sans the approval of Microsoft.

If that is a downloaded, illegal version of Windows...the only remedy that I can think of involves getting a legal, reliable version of Win 7.

Louis

Edited by hamluis, 24 June 2012 - 01:14 PM.





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