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Random Freezes in Windows 7, Windows 8 works fine


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#1 soloviola7871

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Posted 17 June 2012 - 11:08 AM

Hello all, I just wanted to see if I could get an opinion concerning random freezes in Windows 7 (on an internal Seagate Momentus XT hard disk drive). I have Windows 8 installed on an external drive connected to my computer via eSATA and it works just fine; no freezes have been reported. What happens is that after periods of non-use (15 minutes or more) and even longer periods of use (over an hour) my computer freezes. Instead of my pointer cursor I see the all-too-familiar blue wheel indicating that a process is working, but it never finishes whatever it is doing. So I ask you computer gurus: do you have any suggestions? All help is greatly appreciated!

Ryan

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#2 coxchris

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Posted 18 June 2012 - 02:00 PM

What is the % of the System Idle Processes 100-89ish normal 80 less that means your CPU is doing something when the its idle.

Right click thee Start Toolbar and select Task Manager go to Process tab and highlight the System Idle Process.

so Its freezing (non use after 15+ more)

What is the type of connection is it SATA 6.0 or 3.0

Has it BSOD when its just sits.

I would run a schedule a chkdsk on that drive.

Go to a command prompt window Pressing window + R and in the run prompt type in cmd and press enter

Tpye in chkdsk c: /f

After you run that command "it will say The disk is in use do you want to run at the next bootup"

tpye yes and hit enter

It will ask you to restart and check the file system. This will check your file system and fix any errors on that disk. Depending on the size or ammount of data it can take 15+ minutes. it will restart when thee program is complete. Do not abort this process once it has started.

Edited by coxchris, 18 June 2012 - 02:01 PM.

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#3 soloviola7871

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Posted 19 June 2012 - 09:50 AM

Thank you for your reply!

Anyway, my System Idle Process is around 95 - 98% of CPU usage. My HDD is a Seagate Momentus XT using a 3.0 connection. No BSODs reported; however, I think it is worth mentioning that when the computer does freeze it is almost always a result of a right-click.

#4 coxchris

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Posted 19 June 2012 - 08:27 PM

have you defrag lately and run the chkdsk scans.

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#5 Artrooks

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Posted 20 June 2012 - 11:27 AM

Hi,

I think it is worth mentioning that when the computer does freeze it is almost always a result of a right-click.



If the problem still exists after completing coxchris's recommendations, check out the following: http://www.sevenforums.com/crashes-debugging/202018-when-i-right-click-my-computer-freezes-up.html. It will probably take a little detective work on your part.

It is always a good idea to create a new system restore point before making any changes to your system - How to.

Good luck.

Regards,
Brooks



 


#6 soloviola7871

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Posted 21 June 2012 - 02:27 PM

Thank you for the pointers guys...it does not go unappreciated!

Anyways, I figured that I would try running chkdsk c: /f /r and I haven't had a problem since. I'm going to run defrag just in case though. But I think the problem is solved!

Ryan

#7 soloviola7871

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Posted 26 June 2012 - 01:55 PM

Well, the freezing is back. And I am now aware that Windows 7 does not only freeze when it is idle; it freezes after being on for a relatively long period of time. I have run chkdsk, defrag, CCleaner, antivirus (online and regular)--pretty much every utility normally and initially used in this situation. Again, it ONLY happens on my Windows 7 installation; it has yet to happen on my Windows 8 installation. A few things that may be worth noting: the antivirus I currently use is BitDefender Total Security, the computer itself is a Toshiba A665-S6070 (this morning I removed most of the bloatware with which it came), and I use a cooling pad. I would still appreciate any and all help! Thanks in advance guys!

Ryan




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