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Sudden Slow Win7 System No Clues


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10 replies to this topic

#1 kb04090

kb04090

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  • Local time:10:09 AM

Posted 16 June 2012 - 07:01 PM

Pretty much all of a sudden (last week) my computer has started running like it was Windows 3.1. I cannot isolate what has happened. Nothing that I've check seems to indicate any problems, but even when I'm doing hardly anything the ram is running at 60 to 80% capacity. I did mistakenly click on the start up of Windows Media Center a couple of weeks ago, but I never used it. When I started having these problems, I saw that that service was using a lot of cpu. I went into the Programs and disabled this service in the windows section of the program manager.

I tried your "before you write" check list (in addition to other things I have tried) but the list seems more geared to WinXP and Win7. I've check the defrag and it says I'm 0% fragmented (I certainly feel VERY fragmented). Did the disk cleanup. Cleaned my internet cache.

I'm currently using Firefox instead of IE9 to see if IE9 is suddenly part of the problem.

So, I'm constantly running Kaspersky Internet Security 2012. Scan shows no problems. Installed Malwarebytes from this site and the quick scan shows nothing.

A friend looked at my system logs and saw some adobe errors, so she suggested I run the Adobe updater. Did that, but that didn't help.

I've disabled WinDefend.exe per instructions on this site.

Please let me know what type of information would be helpful for you to provide a next step.

I turned off Photoshop and went to right-click MY COMPUTER to get the properties. I literally sat there for 5 minutes while the computer was doing something, but it wasn't opening the right-click menu.

Windows 7 Professional
Service Pack 1
Dell Optiplex 390
Intel Cor i5 2400 CPU (quad)
4 gb ram
1tb hard drive
64-bit operating System
Hanvon Rollick digital tablet

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#2 boopme

boopme

    To Insanity and Beyond


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  • Local time:11:09 AM

Posted 16 June 2012 - 07:51 PM

Hello, not sure myself what we have here but we will take a look.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.



Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.




I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 kb04090

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Posted 16 June 2012 - 09:35 PM

Dear To Insanity,

Thank you for your prompt reply. I have done the 3 steps you have outlined.

She seems a bit faster now that I don't have IE9 turned on at all. No major stalls.

Here is the FIRST STEP ~ Mini Tool Box:

MiniToolBox by Farbar Version: 09-06-2012
Ran by 2011Optiplex (administrator) on 16-06-2012 at 22:14:07
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Linksys WUSB600N Dual-Band Wireless-N USB Network Adapter = Wireless Network Connection 3 (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 4 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : 2011Optiplex-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 00-25-9C-08-3C-54
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Linksys WUSB600N Dual-Band Wireless-N USB Network Adapter #3
Physical Address. . . . . . . . . : 00-25-9C-08-3C-55
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::788d:1b3a:9f70:a4c%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.128(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, June 15, 2012 9:36:43 PM
Lease Expires . . . . . . . . . . : Sunday, June 17, 2012 8:35:35 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 452994460
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-AE-1F-9B-F0-4D-A2-FD-78-5A
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : F0-4D-A2-FD-78-5A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{02917637-3975-49D9-A5E5-72EE91803602}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:cf7:2ce3:3f57:fe7f(Preferred)
Link-local IPv6 Address . . . . . : fe80::cf7:2ce3:3f57:fe7f%22(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: borst4
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4004:803::1001
74.125.228.110
74.125.228.96
74.125.228.97
74.125.228.98
74.125.228.99
74.125.228.100
74.125.228.101
74.125.228.102
74.125.228.103
74.125.228.104
74.125.228.105


Pinging google.com [74.125.228.105] with 32 bytes of data:
Reply from 74.125.228.105: bytes=32 time=33ms TTL=51
Reply from 74.125.228.105: bytes=32 time=33ms TTL=51

Ping statistics for 74.125.228.105:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 33ms, Average = 33ms
Server: borst4
Address: 192.168.1.1

Name: yahoo.com
Addresses: 209.191.122.70
72.30.38.140
98.139.183.24


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=75ms TTL=47
Reply from 98.139.183.24: bytes=32 time=193ms TTL=47

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 75ms, Maximum = 193ms, Average = 134ms
Server: borst4
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
18...00 25 9c 08 3c 54 ......Microsoft Virtual WiFi Miniport Adapter
16...00 25 9c 08 3c 55 ......Linksys WUSB600N Dual-Band Wireless-N USB Network Adapter #3
11...f0 4d a2 fd 78 5a ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
22...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.128 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.128 281
192.168.1.128 255.255.255.255 On-link 192.168.1.128 281
192.168.1.255 255.255.255.255 On-link 192.168.1.128 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.128 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.128 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
22 58 ::/0 On-link
1 306 ::1/128 On-link
22 58 2001::/32 On-link
22 306 2001:0:5ef5:79fd:cf7:2ce3:3f57:fe7f/128
On-link
16 281 fe80::/64 On-link
22 306 fe80::/64 On-link
22 306 fe80::cf7:2ce3:3f57:fe7f/128
On-link
16 281 fe80::788d:1b3a:9f70:a4c/128
On-link
1 306 ff00::/8 On-link
22 306 ff00::/8 On-link
16 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/16/2012 07:15:28 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (06/16/2012 07:15:28 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (06/16/2012 07:05:59 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (06/16/2012 07:05:59 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (06/16/2012 07:01:02 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (06/16/2012 07:01:02 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (06/16/2012 06:55:33 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (06/16/2012 06:55:33 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (06/16/2012 06:55:29 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (06/16/2012 06:55:29 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.


System errors:
=============
Error: (06/16/2012 09:15:45 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer VOSTRO1500
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{02917637-3975-49D9-A5E5-72EE91803602}.
The master browser is stopping or an election is being forced.

Error: (06/16/2012 05:43:43 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (06/16/2012 08:20:06 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

Error: (06/16/2012 08:03:12 AM) (Source: DCOM) (User: )
Description: {ED1D0FDF-4414-470A-A56D-CFB68623FC58}

Error: (06/15/2012 09:37:22 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect.

Error: (06/15/2012 09:36:50 PM) (Source: Service Control Manager) (User: )
Description: The HYRDBios service failed to start due to the following error:
%%2

Error: (06/15/2012 09:36:40 PM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.34 TCS service depends on the TPM Base Services service which failed to start because of the following error:
%%0

Error: (06/15/2012 09:36:38 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:34:30 PM on ?6/?15/?2012 was unexpected.

Error: (06/15/2012 09:35:07 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (06/15/2012 07:44:09 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 12 service to connect.


Microsoft Office Sessions:
=========================
Error: (03/07/2012 00:36:50 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 3881 seconds with 600 seconds of active time. This session ended with a crash.

Error: (12/06/2011 00:41:18 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 80 seconds with 0 seconds of active time. This session ended with a crash.

Error: (11/27/2011 09:16:10 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 2575 seconds with 120 seconds of active time. This session ended with a crash.

Error: (11/11/2011 10:03:13 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 39 seconds with 0 seconds of active time. This session ended with a crash.

Error: (11/03/2011 10:04:00 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 205 seconds with 180 seconds of active time. This session ended with a crash.

Error: (10/21/2011 00:11:57 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 5007 seconds with 3060 seconds of active time. This session ended with a crash.

Error: (08/17/2011 10:35:17 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6423.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 78 seconds with 0 seconds of active time. This session ended with a crash.

Error: (08/16/2011 05:30:56 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6423.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 34 seconds with 0 seconds of active time. This session ended with a crash.

Error: (08/16/2011 05:30:05 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6423.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 501 seconds with 360 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
64 Bit HP CIO Components Installer (Version: 8.2.2)
Adobe Acrobat 9 Pro - English, Français, Deutsch (Version: 9.5.1)
Adobe Acrobat 9.5.1 - CPSID_83708
Adobe AIR (Version: 3.2.0.2070)
Adobe Community Help (Version: 3.5.23)
Adobe Connect Add-in
Adobe Creative Suite 5 Design Premium (Version: 5.0)
Adobe Flash Player 11 ActiveX (Version: 11.3.300.257)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.2.202.235)
Adobe Media Player (Version: 1.8)
Adobe Widget Browser (Version: 2.0 Build 230)
Adobe Widget Browser (Version: 2.0.230)
AfmToPfm
Akamai NetSession Interface
Akamai NetSession Interface Service
AMD APP SDK Runtime (Version: 2.5.684.213)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.60707.2331)
APC PowerChute Personal Edition v2.2 (Version: 2.2)
Apophysis 2.0 (Version: )
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
Application Profiles (Version: 2.0.4224.34064)
ATI Catalyst Control Center (Version: 2.010.1116.2151)
ATI Catalyst Install Manager (Version: 3.0.833.0)
BioAPI Framework (Version: 1.0.2)
BlackBerry Simulator 7.0.0.362 (9350) (Version: 7.0.0)
Bonjour (Version: 3.0.0.10)
Canon MP Navigator EX 1.0
Canon MP520 series
Canon My Printer
CanoScan LiDE 90
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2011.0707.2346.40825)
Catalyst Control Center Graphics Previews Common (Version: 2010.1116.2152.39231)
Catalyst Control Center Graphics Previews Common (Version: 2011.0707.2346.40825)
Catalyst Control Center Graphics Previews Vista (Version: 2010.1116.2152.39231)
Catalyst Control Center InstallProxy (Version: 2010.1116.2152.39231)
Catalyst Control Center InstallProxy (Version: 2011.0707.2346.40825)
Catalyst Control Center Localization All (Version: 2010.1116.2152.39231)
ccc-core-static (Version: 2010.1116.2152.39231)
ccc-utility64 (Version: 2010.1116.2152.39231)
ccc-utility64 (Version: 2011.0707.2346.40825)
CCC Help Chinese Standard (Version: 2010.1116.2151.39231)
CCC Help Chinese Traditional (Version: 2010.1116.2151.39231)
CCC Help Czech (Version: 2010.1116.2151.39231)
CCC Help Danish (Version: 2010.1116.2151.39231)
CCC Help Dutch (Version: 2010.1116.2151.39231)
CCC Help English (Version: 2010.1116.2151.39231)
CCC Help English (Version: 2011.0707.2345.40825)
CCC Help Finnish (Version: 2010.1116.2151.39231)
CCC Help French (Version: 2010.1116.2151.39231)
CCC Help German (Version: 2010.1116.2151.39231)
CCC Help Greek (Version: 2010.1116.2151.39231)
CCC Help Hungarian (Version: 2010.1116.2151.39231)
CCC Help Italian (Version: 2010.1116.2151.39231)
CCC Help Japanese (Version: 2010.1116.2151.39231)
CCC Help Korean (Version: 2010.1116.2151.39231)
CCC Help Norwegian (Version: 2010.1116.2151.39231)
CCC Help Polish (Version: 2010.1116.2151.39231)
CCC Help Portuguese (Version: 2010.1116.2151.39231)
CCC Help Russian (Version: 2010.1116.2151.39231)
CCC Help Spanish (Version: 2010.1116.2151.39231)
CCC Help Swedish (Version: 2010.1116.2151.39231)
CCC Help Thai (Version: 2010.1116.2151.39231)
CCC Help Turkish (Version: 2010.1116.2151.39231)
CCleaner (Version: 3.12)
Conexant HD Audio (Version: 8.50.4.0)
Corel Graphics - Windows Shell Extension (Version: 15.2.0.686)
Corel Graphics - Windows Shell Extension (Version: 15.2.686)
Corel Graphics - Windows Shell Extension 64 Bit (Version: 15.2.686)
CorelDRAW Graphics Suite X5 - BR (Version: 15.3)
CorelDRAW Graphics Suite X5 - Capture (Version: 15.3)
CorelDRAW Graphics Suite X5 - Common (Version: 15.3)
CorelDRAW Graphics Suite X5 - Connect (Version: 15.3)
CorelDRAW Graphics Suite X5 - Custom Data (Version: 15.3)
CorelDRAW Graphics Suite X5 - Draw (Version: 15.3)
CorelDRAW Graphics Suite X5 - EN (Version: 15.3)
CorelDRAW Graphics Suite X5 - ES (Version: 15.3)
CorelDRAW Graphics Suite X5 - Extra Content
CorelDRAW Graphics Suite X5 - Extra Content (Version: 15.0)
CorelDRAW Graphics Suite X5 - Filters (Version: 15.3)
CorelDRAW Graphics Suite X5 - FontNav (Version: 15.3)
CorelDRAW Graphics Suite X5 - FR (Version: 15.3)
CorelDRAW Graphics Suite X5 - IPM (Version: 15.3)
CorelDRAW Graphics Suite X5 - PHOTO-PAINT (Version: 15.3)
CorelDRAW Graphics Suite X5 - Photozoom Plugin (Version: 15.0)
CorelDRAW Graphics Suite X5 - Redist (Version: 15.0)
CorelDRAW Graphics Suite X5 - Setup Files (Version: 15.3)
CorelDRAW Graphics Suite X5 - VBA (Version: 15.3)
CorelDRAW Graphics Suite X5 - VideoBrowser (Version: 15.3)
CorelDRAW Graphics Suite X5 - VSTA (Version: 15.3)
CorelDRAW Graphics Suite X5 - WT (Version: 15.3)
CorelDRAW Graphics Suite X5 (Version: 15.3)
CorelDRAW® Graphics Suite X5 (Version: 15.2.0.686)
CrossFont version 6.0 (Version: 6.0)
Custom (Version: 12.34.56.789)
CuteFTP 8 Professional (Version: 8.0.7)
CyberLink PowerDVD 9.5 (Version: 9.5.1.3225)
D3DX10 (Version: 15.4.2368.0902)
Dell Backup and Recovery Manager (Version: 1.3.1)
Dell Data Protection | Access (Version: 01.01.00.085)
Dell Data Protection | Access (Version: 2.0.00000.085)
Dell Data Protection | Access | Drivers (Version: 1.00.013)
Dell Data Protection | Access | Middleware (Version: 1.00.008)
Dell Edoc Viewer (Version: 1.0.0)
DellAccess (Version: 01.01.00.053)
DirectX 9 Runtime (Version: 1.00.0000)
Duplicate Remover for Microsoft Excel (Version: 2.5.0)
Electric Mobile Simulator version v1.2a (Beta) (Version: v1.2a (Beta))
EMBASSY Security Center (Version: 04.03.00.067)
FontExpert 2010
Gemalto (Version: 01.64.01.0010)
Ghostscript GPL 8.64 (Msi Setup) (Version: 8.64)
Google Calendar Sync
Google Chrome (Version: 19.0.1084.56)
GoToMeeting 5.1.0.880 (Version: 5.1.0.880)
IETester v0.4.11 (remove only) (Version: 0.4.11)
iMacros V5.21 (Version: 5.21)
Intel® Identity Protection Technology 1.1.2.0 (Version: 1.1.2.0)
Intel® Management Engine Components (Version: 7.0.0.1144)
iTunes (Version: 10.6.1.7)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Java™ 6 Update 31 (Version: 6.0.310)
Junk Mail filter update (Version: 15.4.3502.0922)
Kaspersky Internet Security 2012 (Version: 12.0.0.374)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Expression SuperPreview 4 Trial (Version: 4.0.1241.0)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Professional 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Outlook Personal Folders Backup (Version: 1.10.0.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (Version: 9.0.30729)
Microsoft Visual Studio Tools for Applications 2.0 Runtime (Version: 9.0.30729)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Mozilla Firefox 7.0.1 (x86 en-US) (Version: 7.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NTRU TCG Software Stack (Version: 2.1.34)
Opera 11.62 (Version: 11.62.1347)
PC-CCID (Version: 2.0.0)
PC Pitstop Optimize 1.5 (Version: 1.5.10.8)
PC Pitstop Optimize3 3.0 (Version: 3.0.0.42)
PDF Settings CS5 (Version: 10.0)
Preboot Manager (Version: 03.03.00.049)
Private Information Manager (Version: 07.01.00.007)
Quark Update (Version: 1.0.0.2)
QuarkXPress (Version: 9.2.0.2)
QuickTime (Version: 7.71.80.42)
Random Generator for Microsoft Excel (Version: 3.5.1)
RBVirtualFolder64Inst (Version: 1.00.0000)
Roxio BackOnTrack (Version: 4.0)
Roxio BackOnTrackPE (Version: 4.0)
Roxio Burn - Secure (Version: 1.6)
Roxio CinePlayer (Version: 5.6)
Roxio CinePlayer Decoder Pack (Version: 4.3.0)
Roxio Creator 2011 Content (Version: 13.0.098)
Roxio Creator 2011 Pro (Version: 1.3.166)
Roxio Creator 2011 Pro (Version: 13.0)
Roxio Creator 2011 Pro (Version: 6.0.0)
Roxio Video Capture USB (Version: 1.22.0000)
ScanSoft OmniPage SE 4 (Version: 15.2.0020)
Scriptocean Slideshow 1 (Version: 1)
Skins (Version: 2010.1116.2152.39231)
Skype™ 5.5 (Version: 5.5.124)
SmartSound Common Data (Version: 1.1.0)
SmartSound Quicktracks 5 (Version: 5.1.7)
SPBA 5.9 (Version: 5.9.4.6686)
Spyder2
Spyder2PRO
Tablet Driver (Version: 2.05.0000)
Trusted Drive Manager (Version: 4.0.0.512)
TWC Customer Controls (Version: 11)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687267) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Upek Touchchip Fingerprint Reader (Version: 1.2.004)
VD64Inst (Version: 1.00.0000)
Visual Basic for Applications ® Core - English (Version: 6.4.99.69)
Visual Basic for Applications ® Core (Version: 6.4.99.69)
Wave Infrastructure Installer (Version: 07.66.40.0008)
Wave Support Software Installer (Version: 05.13.00.014)
WebEx
Windows Driver Package - Dell Inc. PBADRV System (09/11/2009 1.0.1.6) (Version: 09/11/2009 1.0.1.6)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR 4.01 (64-bit) (Version: 4.01.0)
Yahoo! Detect
Zinio Alert Messenger (Version: 4.0.2570)
Zinio Reader 4 (Version: 4.2.3972)

========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 4068.94 MB
Available physical RAM: 2832.98 MB
Total Pagefile: 8136.07 MB
Available Pagefile: 5942.57 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.68 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:918.18 GB) (Free:663.25 GB) NTFS
2 Drive d: (Barbara Hero mp3's) (CDROM) (Total:0.68 GB) (Free:0 GB) UDF
3 Drive e: (Backup Drive 1) (Fixed) (Total:931.48 GB) (Free:183.78 GB) NTFS

========================= Users: ========================================

User accounts for \\2011OPTIPLEX-PC

2011Optiplex Administrator Guest


**** End of log ****

#4 kb04090

kb04090
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  • Local time:10:09 AM

Posted 16 June 2012 - 09:37 PM

Here is the report from the SECOND STEP ~ aswMBR:

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-06-16 22:23:05
-----------------------------
22:23:05.979 OS Version: Windows x64 6.1.7601 Service Pack 1
22:23:05.979 Number of processors: 4 586 0x2A07
22:23:05.979 ComputerName: 2011OPTIPLEX-PC UserName: 2011Optiplex
22:23:15.643 Initialize success
22:23:53.565 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
22:23:53.567 Disk 0 Vendor: WDC_WD10EALX-759BA1 17.01H17 Size: 953869MB BusType: 3
22:23:53.573 Disk 0 MBR read successfully
22:23:53.574 Disk 0 MBR scan
22:23:53.576 Disk 0 Windows VISTA default MBR code
22:23:53.578 Disk 0 Partition 1 00 DE Dell Utility DELL 4.1 39 MB offset 63
22:23:53.594 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 13614 MB offset 81920
22:23:53.603 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 940214 MB offset 27963392
22:23:53.614 Disk 0 scanning C:\Windows\system32\drivers
22:24:02.767 Service scanning
22:24:03.417 Service 1394ohci C:\Windows\system32\DRIVERS\1394ohci.sys **LOCKED** 32
22:24:03.481 Service 61883 C:\Windows\system32\DRIVERS\61883.sys **LOCKED** 32
22:24:03.608 Service ACPI C:\Windows\system32\drivers\ACPI.sys **LOCKED** 32
22:24:03.625 Service AcpiPmi C:\Windows\system32\drivers\acpipmi.sys **LOCKED** 32
22:24:03.778 Service adp94xx C:\Windows\system32\drivers\adp94xx.sys **LOCKED** 32
22:24:03.813 Service adpahci C:\Windows\system32\drivers\adpahci.sys **LOCKED** 32
22:24:03.858 Service adpu320 C:\Windows\system32\drivers\adpu320.sys **LOCKED** 32
22:24:03.910 Service AFD C:\Windows\system32\drivers\afd.sys **LOCKED** 32
22:24:03.924 Service agp440 C:\Windows\system32\drivers\agp440.sys **LOCKED** 32
22:24:04.127 Service aliide C:\Windows\system32\drivers\aliide.sys **LOCKED** 32
22:24:04.167 Service amdide C:\Windows\system32\drivers\amdide.sys **LOCKED** 32
22:24:04.214 Service AmdK8 C:\Windows\system32\drivers\amdk8.sys **LOCKED** 32
22:24:04.378 Service amdkmdag C:\Windows\system32\DRIVERS\atikmdag.sys **LOCKED** 32
22:24:04.435 Service amdkmdap C:\Windows\system32\DRIVERS\atikmpag.sys **LOCKED** 32
22:24:04.449 Service AmdPPM C:\Windows\system32\drivers\amdppm.sys **LOCKED** 32
22:24:04.488 Service amdsata C:\Windows\system32\drivers\amdsata.sys **LOCKED** 32
22:24:04.543 Service amdsbs C:\Windows\system32\drivers\amdsbs.sys **LOCKED** 32
22:24:04.566 Service amdxata C:\Windows\system32\drivers\amdxata.sys **LOCKED** 32
22:24:04.653 Service AppID C:\Windows\system32\drivers\appid.sys **LOCKED** 32
22:24:04.791 Service arc C:\Windows\system32\drivers\arc.sys **LOCKED** 32
22:24:04.808 Service arcsas C:\Windows\system32\drivers\arcsas.sys **LOCKED** 32
22:24:04.884 Service AsyncMac C:\Windows\system32\DRIVERS\asyncmac.sys **LOCKED** 32
22:24:04.908 Service atapi C:\Windows\system32\drivers\atapi.sys **LOCKED** 32
22:24:04.963 Service AtiHDAudioService C:\Windows\system32\drivers\AtihdW76.sys **LOCKED** 32
22:24:05.025 Service Avc C:\Windows\system32\DRIVERS\avc.sys **LOCKED** 32
22:24:05.244 Service b06bdrv C:\Windows\system32\drivers\bxvbda.sys **LOCKED** 32
22:24:05.273 Service b57nd60a C:\Windows\system32\DRIVERS\b57nd60a.sys **LOCKED** 32
22:24:05.295 Service Beep C:\Windows\System32\Drivers\Beep.sys **LOCKED** 32
22:24:05.356 Service blbdrive C:\Windows\system32\DRIVERS\blbdrive.sys **LOCKED** 32
22:24:05.538 Service BrFiltLo C:\Windows\system32\drivers\BrFiltLo.sys **LOCKED** 32
22:24:05.562 Service BrFiltUp C:\Windows\system32\drivers\BrFiltUp.sys **LOCKED** 32
22:24:05.620 Service Brserid C:\Windows\System32\Drivers\Brserid.sys **LOCKED** 32
22:24:05.645 Service BrSerWdm C:\Windows\System32\Drivers\BrSerWdm.sys **LOCKED** 32
22:24:05.654 Service BrUsbMdm C:\Windows\System32\Drivers\BrUsbMdm.sys **LOCKED** 32
22:24:05.697 Service BrUsbSer C:\Windows\System32\Drivers\BrUsbSer.sys **LOCKED** 32
22:24:05.740 Service BTHMODEM C:\Windows\system32\drivers\bthmodem.sys **LOCKED** 32
22:24:05.791 Service cdrom C:\Windows\system32\DRIVERS\cdrom.sys **LOCKED** 32
22:24:05.834 Service circlass C:\Windows\system32\drivers\circlass.sys **LOCKED** 32
22:24:05.858 Service CLFS C:\Windows\System32\CLFS.sys **LOCKED** 32
22:24:05.993 Service CmBatt C:\Windows\system32\drivers\CmBatt.sys **LOCKED** 32
22:24:06.016 Service cmdide C:\Windows\system32\drivers\cmdide.sys **LOCKED** 32
22:24:06.051 Service CNG C:\Windows\System32\Drivers\cng.sys **LOCKED** 32
22:24:06.091 Service CnxtHdAudService C:\Windows\system32\drivers\CHDRT64.sys **LOCKED** 32
22:24:06.112 Service Compbatt C:\Windows\system32\DRIVERS\compbatt.sys **LOCKED** 32
22:24:06.129 Service CompositeBus C:\Windows\system32\DRIVERS\CompositeBus.sys **LOCKED** 32
22:24:06.163 Service crcdisk C:\Windows\system32\drivers\crcdisk.sys **LOCKED** 32
22:24:06.221 Service CSC C:\Windows\system32\drivers\csc.sys **LOCKED** 32
22:24:06.344 Service dc3d C:\Windows\system32\DRIVERS\dc3d.sys **LOCKED** 32
22:24:06.478 Service discache C:\Windows\System32\drivers\discache.sys **LOCKED** 32
22:24:06.521 Service Disk C:\Windows\system32\drivers\disk.sys **LOCKED** 32
22:24:06.550 Service dmvsc C:\Windows\system32\drivers\dmvsc.sys **LOCKED** 32
22:24:06.668 Service drmkaud C:\Windows\system32\drivers\drmkaud.sys **LOCKED** 32
22:24:06.692 Service DXGKrnl C:\Windows\System32\drivers\dxgkrnl.sys **LOCKED** 32
22:24:06.755 Service ebdrv C:\Windows\system32\drivers\evbda.sys **LOCKED** 32
22:24:06.839 Service elxstor C:\Windows\system32\drivers\elxstor.sys **LOCKED** 32
22:24:06.848 Service ErrDev C:\Windows\system32\drivers\errdev.sys **LOCKED** 32
22:24:07.199 Service fdc C:\Windows\system32\drivers\fdc.sys **LOCKED** 32
22:24:07.527 Service flpydisk C:\Windows\system32\drivers\flpydisk.sys **LOCKED** 32
22:24:07.677 Service fvevol C:\Windows\System32\DRIVERS\fvevol.sys **LOCKED** 32
22:24:07.698 Service gagp30kx C:\Windows\system32\drivers\gagp30kx.sys **LOCKED** 32
22:24:07.747 Service GEARAspiWDM C:\Windows\system32\DRIVERS\GEARAspiWDM.sys **LOCKED** 32
22:24:07.778 Service hcw85cir C:\Windows\system32\drivers\hcw85cir.sys **LOCKED** 32
22:24:07.802 Service HDAudBus C:\Windows\system32\DRIVERS\HDAudBus.sys **LOCKED** 32
22:24:07.845 Service HidBatt C:\Windows\system32\DRIVERS\HidBatt.sys **LOCKED** 32
22:24:07.864 Service HidBth C:\Windows\system32\drivers\hidbth.sys **LOCKED** 32
22:24:07.904 Service HidIr C:\Windows\system32\drivers\hidir.sys **LOCKED** 32
22:24:07.960 Service HidUsb C:\Windows\system32\DRIVERS\hidusb.sys **LOCKED** 32
22:24:08.064 Service HpSAMD C:\Windows\system32\drivers\HpSAMD.sys **LOCKED** 32
22:24:08.101 Service HTTP C:\Windows\system32\drivers\HTTP.sys **LOCKED** 32
22:24:08.119 Service hwpolicy C:\Windows\System32\drivers\hwpolicy.sys **LOCKED** 32
22:24:08.200 Service i8042prt C:\Windows\system32\DRIVERS\i8042prt.sys **LOCKED** 32
22:24:08.234 Service iaStorV C:\Windows\system32\drivers\iaStorV.sys **LOCKED** 32
22:24:08.559 Service igfx C:\Windows\system32\DRIVERS\igdkmd64.sys **LOCKED** 32
22:24:08.595 Service iirsp C:\Windows\system32\drivers\iirsp.sys **LOCKED** 32
22:24:08.661 Service IntcDAud C:\Windows\system32\DRIVERS\IntcDAud.sys **LOCKED** 32
22:24:08.683 Service intelide C:\Windows\system32\drivers\intelide.sys **LOCKED** 32
22:24:08.702 Service intelppm C:\Windows\system32\DRIVERS\intelppm.sys **LOCKED** 32
22:24:08.735 Service IpFilterDriver C:\Windows\system32\DRIVERS\ipfltdrv.sys **LOCKED** 32
22:24:08.774 Service IPMIDRV C:\Windows\system32\drivers\IPMIDrv.sys **LOCKED** 32
22:24:08.783 Service IPNAT C:\Windows\System32\drivers\ipnat.sys **LOCKED** 32
22:24:08.873 Service IRENUM C:\Windows\system32\drivers\irenum.sys **LOCKED** 32
22:24:08.882 Service isapnp C:\Windows\system32\drivers\isapnp.sys **LOCKED** 32
22:24:08.922 Service iScsiPrt C:\Windows\system32\drivers\msiscsi.sys **LOCKED** 32
22:24:09.000 Service kbdclass C:\Windows\system32\DRIVERS\kbdclass.sys **LOCKED** 32
22:24:09.049 Service kbdhid C:\Windows\system32\DRIVERS\kbdhid.sys **LOCKED** 32
22:24:09.264 Service kl1 C:\Windows\system32\DRIVERS\kl1.sys **LOCKED** 32
22:24:09.299 Service kl2 C:\Windows\system32\DRIVERS\kl2.sys **LOCKED** 32
22:24:09.383 Service KLIM6 C:\Windows\system32\DRIVERS\klim6.sys **LOCKED** 32
22:24:09.398 Service klmouflt C:\Windows\system32\DRIVERS\klmouflt.sys **LOCKED** 32
22:24:09.410 Service KSecDD C:\Windows\System32\Drivers\ksecdd.sys **LOCKED** 32
22:24:09.424 Service KSecPkg C:\Windows\System32\Drivers\ksecpkg.sys **LOCKED** 32
22:24:09.437 Service ksthunk C:\Windows\system32\drivers\ksthunk.sys **LOCKED** 32
22:24:09.562 Service lltdio C:\Windows\system32\DRIVERS\lltdio.sys **LOCKED** 32
22:24:09.662 Service LSI_FC C:\Windows\system32\drivers\lsi_fc.sys **LOCKED** 32
22:24:09.707 Service LSI_SAS C:\Windows\system32\drivers\lsi_sas.sys **LOCKED** 32
22:24:09.719 Service LSI_SAS2 C:\Windows\system32\drivers\lsi_sas2.sys **LOCKED** 32
22:24:09.736 Service LSI_SCSI C:\Windows\system32\drivers\lsi_scsi.sys **LOCKED** 32
22:24:09.820 Service megasas C:\Windows\system32\drivers\megasas.sys **LOCKED** 32
22:24:09.838 Service MegaSR C:\Windows\system32\drivers\MegaSR.sys **LOCKED** 32
22:24:09.859 Service MEIx64 C:\Windows\system32\DRIVERS\HECIx64.sys **LOCKED** 32
22:24:09.893 Service Modem C:\Windows\system32\drivers\modem.sys **LOCKED** 32
22:24:09.930 Service monitor C:\Windows\system32\DRIVERS\monitor.sys **LOCKED** 32
22:24:09.947 Service mouclass C:\Windows\system32\DRIVERS\mouclass.sys **LOCKED** 32
22:24:09.967 Service mouhid C:\Windows\system32\DRIVERS\mouhid.sys **LOCKED** 32
22:24:09.979 Service mountmgr C:\Windows\System32\drivers\mountmgr.sys **LOCKED** 32
22:24:09.997 Service mpio C:\Windows\system32\drivers\mpio.sys **LOCKED** 32
22:24:10.017 Service mpsdrv C:\Windows\System32\drivers\mpsdrv.sys **LOCKED** 32
22:24:10.139 Service msahci C:\Windows\system32\drivers\msahci.sys **LOCKED** 32
22:24:10.149 Service msdsm C:\Windows\system32\drivers\msdsm.sys **LOCKED** 32
22:24:10.240 Service MSDV C:\Windows\system32\DRIVERS\msdv.sys **LOCKED** 32
22:24:10.304 Service mshidkmdf C:\Windows\System32\drivers\mshidkmdf.sys **LOCKED** 32
22:24:10.332 Service msisadrv C:\Windows\system32\drivers\msisadrv.sys **LOCKED** 32
22:24:10.421 Service MSKSSRV C:\Windows\system32\drivers\MSKSSRV.sys **LOCKED** 32
22:24:10.634 Service MSPCLOCK C:\Windows\system32\drivers\MSPCLOCK.sys **LOCKED** 32
22:24:10.680 Service MSPQM C:\Windows\system32\drivers\MSPQM.sys **LOCKED** 32
22:24:10.698 Service MsRPC C:\Windows\System32\Drivers\MsRPC.sys **LOCKED** 32
22:24:10.712 Service mssmbios C:\Windows\system32\DRIVERS\mssmbios.sys **LOCKED** 32
22:24:10.732 Service MSTEE C:\Windows\system32\drivers\MSTEE.sys **LOCKED** 32
22:24:10.749 Service MTConfig C:\Windows\system32\drivers\MTConfig.sys **LOCKED** 32
22:24:10.849 Service NativeWifiP C:\Windows\system32\DRIVERS\nwifi.sys **LOCKED** 32
22:24:10.913 Service NDIS C:\Windows\system32\drivers\ndis.sys **LOCKED** 32
22:24:10.933 Service NdisCap C:\Windows\system32\DRIVERS\ndiscap.sys **LOCKED** 32
22:24:10.955 Service NdisTapi C:\Windows\system32\DRIVERS\ndistapi.sys **LOCKED** 32
22:24:10.968 Service Ndisuio C:\Windows\system32\DRIVERS\ndisuio.sys **LOCKED** 32
22:24:10.983 Service NdisWan C:\Windows\system32\DRIVERS\ndiswan.sys **LOCKED** 32
22:24:11.000 Service NDProxy C:\Windows\System32\Drivers\NDProxy.sys **LOCKED** 32
22:24:11.079 Service NetBT C:\Windows\System32\DRIVERS\netbt.sys **LOCKED** 32
22:24:11.243 Service netr28ux C:\Windows\system32\DRIVERS\netr28ux.sys **LOCKED** 32
22:24:11.279 Service netvsc C:\Windows\system32\DRIVERS\netvsc60.sys **LOCKED** 32
22:24:11.307 Service nfrd960 C:\Windows\system32\drivers\nfrd960.sys **LOCKED** 32
22:24:11.343 Service nsiproxy C:\Windows\system32\drivers\nsiproxy.sys **LOCKED** 32
22:24:11.425 Service NuidFltr C:\Windows\system32\DRIVERS\NuidFltr.sys **LOCKED** 32
22:24:11.448 Service Null C:\Windows\System32\Drivers\Null.sys **LOCKED** 32
22:24:11.477 Service nusb3hub C:\Windows\system32\DRIVERS\nusb3hub.sys **LOCKED** 32
22:24:11.513 Service nusb3xhc C:\Windows\system32\DRIVERS\nusb3xhc.sys **LOCKED** 32
22:24:11.562 Service nvraid C:\Windows\system32\drivers\nvraid.sys **LOCKED** 32
22:24:11.592 Service nvstor C:\Windows\system32\drivers\nvstor.sys **LOCKED** 32
22:24:11.634 Service nv_agp C:\Windows\system32\drivers\nv_agp.sys **LOCKED** 32
22:24:11.765 Service ohci1394 C:\Windows\system32\drivers\ohci1394.sys **LOCKED** 32
22:24:11.861 Service Parport C:\Windows\system32\drivers\parport.sys **LOCKED** 32
22:24:11.891 Service partmgr C:\Windows\System32\drivers\partmgr.sys **LOCKED** 32
22:24:11.922 Service PBADRV C:\Windows\system32\DRIVERS\PBADRV.sys **LOCKED** 32
22:24:11.974 Service pci C:\Windows\system32\drivers\pci.sys **LOCKED** 32
22:24:12.007 Service pciide C:\Windows\system32\drivers\pciide.sys **LOCKED** 32
22:24:12.020 Service pcmcia C:\Windows\system32\drivers\pcmcia.sys **LOCKED** 32
22:24:12.074 Service pcw C:\Windows\System32\drivers\pcw.sys **LOCKED** 32
22:24:12.096 Service PEAUTH C:\Windows\system32\drivers\peauth.sys **LOCKED** 32
22:24:12.332 Service Point64 C:\Windows\system32\DRIVERS\point64.sys **LOCKED** 32
22:24:12.409 Service PptpMiniport C:\Windows\system32\DRIVERS\raspptp.sys **LOCKED** 32
22:24:12.426 Service Processor C:\Windows\system32\drivers\processr.sys **LOCKED** 32
22:24:12.673 Service Psched C:\Windows\system32\DRIVERS\pacer.sys **LOCKED** 32
22:24:12.860 Service PxHlpa64 C:\Windows\System32\Drivers\PxHlpa64.sys **LOCKED** 32
22:24:12.903 Service ql2300 C:\Windows\system32\drivers\ql2300.sys **LOCKED** 32
22:24:12.935 Service ql40xx C:\Windows\system32\drivers\ql40xx.sys **LOCKED** 32
22:24:12.977 Service QWAVEdrv C:\Windows\system32\drivers\qwavedrv.sys **LOCKED** 32
22:24:13.002 Service RasAcd C:\Windows\System32\DRIVERS\rasacd.sys **LOCKED** 32
22:24:13.044 Service RasAgileVpn C:\Windows\system32\DRIVERS\AgileVpn.sys **LOCKED** 32
22:24:13.074 Service Rasl2tp C:\Windows\system32\DRIVERS\rasl2tp.sys **LOCKED** 32
22:24:13.110 Service RasPppoe C:\Windows\system32\DRIVERS\raspppoe.sys **LOCKED** 32
22:24:13.123 Service RasSstp C:\Windows\system32\DRIVERS\rassstp.sys **LOCKED** 32
22:24:13.165 Service rdpbus C:\Windows\system32\DRIVERS\rdpbus.sys **LOCKED** 32
22:24:13.207 Service RDPCDD C:\Windows\System32\DRIVERS\RDPCDD.sys **LOCKED** 32
22:24:13.240 Service RDPDR C:\Windows\System32\drivers\rdpdr.sys **LOCKED** 32
22:24:13.263 Service RDPENCDD C:\Windows\system32\drivers\rdpencdd.sys **LOCKED** 32
22:24:13.276 Service RDPREFMP C:\Windows\system32\drivers\rdprefmp.sys **LOCKED** 32
22:24:13.318 Service RDPWD C:\Windows\System32\Drivers\RDPWD.sys **LOCKED** 32
22:24:13.400 Service rdyboost C:\Windows\System32\drivers\rdyboost.sys **LOCKED** 32
22:24:13.539 Service RimUsb C:\Windows\System32\Drivers\RimUsb_AMD64.sys **LOCKED** 32
22:24:13.746 Service rspndr C:\Windows\system32\DRIVERS\rspndr.sys **LOCKED** 32
22:24:13.788 Service RTL8167 C:\Windows\system32\DRIVERS\Rt64win7.sys **LOCKED** 32
22:24:13.813 Service s3cap C:\Windows\system32\drivers\vms3cap.sys **LOCKED** 32
22:24:13.847 Service Sahdad64 C:\Windows\System32\Drivers\Sahdad64.sys **LOCKED** 32
22:24:13.891 Service Saibad64 C:\Windows\System32\Drivers\Saibad64.sys **LOCKED** 32
22:24:13.916 Service SaibVdAd64 C:\Windows\System32\Drivers\SaibVdAd64.sys **LOCKED** 32
22:24:13.964 Service sbp2port C:\Windows\system32\drivers\sbp2port.sys **LOCKED** 32
22:24:13.998 Service scfilter C:\Windows\System32\DRIVERS\scfilter.sys **LOCKED** 32
22:24:14.064 Service secdrv C:\Windows\System32\Drivers\secdrv.sys **LOCKED** 32
22:24:14.220 Service Serenum C:\Windows\system32\DRIVERS\serenum.sys **LOCKED** 32
22:24:14.236 Service Serial C:\Windows\system32\DRIVERS\serial.sys **LOCKED** 32
22:24:14.281 Service sermouse C:\Windows\system32\drivers\sermouse.sys **LOCKED** 32
22:24:14.310 Service sffdisk C:\Windows\system32\drivers\sffdisk.sys **LOCKED** 32
22:24:14.324 Service sffp_mmc C:\Windows\system32\drivers\sffp_mmc.sys **LOCKED** 32
22:24:14.351 Service sffp_sd C:\Windows\system32\drivers\sffp_sd.sys **LOCKED** 32
22:24:14.370 Service sfloppy C:\Windows\system32\drivers\sfloppy.sys **LOCKED** 32
22:24:14.438 Service SiSRaid2 C:\Windows\system32\drivers\SiSRaid2.sys **LOCKED** 32
22:24:14.485 Service SiSRaid4 C:\Windows\system32\drivers\sisraid4.sys **LOCKED** 32
22:24:14.512 Service Smb C:\Windows\system32\DRIVERS\smb.sys **LOCKED** 32
22:24:14.536 Service spldr C:\Windows\System32\Drivers\spldr.sys **LOCKED** 32
22:24:14.627 Service Spyder2 C:\Windows\system32\DRIVERS\Spyder2.sys **LOCKED** 32
22:24:14.730 Service stexstor C:\Windows\system32\drivers\stexstor.sys **LOCKED** 32
22:24:14.802 Service storvsc C:\Windows\system32\drivers\storvsc.sys **LOCKED** 32
22:24:14.926 Service swenum C:\Windows\system32\DRIVERS\swenum.sys **LOCKED** 32
22:24:15.025 Service SynthVid C:\Windows\system32\DRIVERS\VMBusVideoM.sys **LOCKED** 32
22:24:15.158 Service Tcpip C:\Windows\System32\drivers\tcpip.sys **LOCKED** 32
22:24:15.214 Service TCPIP6 C:\Windows\system32\DRIVERS\tcpip.sys **LOCKED** 32
22:24:15.272 Service tcpipreg C:\Windows\System32\drivers\tcpipreg.sys **LOCKED** 32
22:24:15.443 Service TDPIPE C:\Windows\system32\drivers\tdpipe.sys **LOCKED** 32
22:24:15.481 Service TDTCP C:\Windows\system32\drivers\tdtcp.sys **LOCKED** 32
22:24:15.519 Service tdx C:\Windows\system32\DRIVERS\tdx.sys **LOCKED** 32
22:24:15.554 Service TermDD C:\Windows\system32\DRIVERS\termdd.sys **LOCKED** 32
22:24:15.696 Service tssecsrv C:\Windows\System32\DRIVERS\tssecsrv.sys **LOCKED** 32
22:24:15.742 Service TsUsbFlt C:\Windows\system32\drivers\tsusbflt.sys **LOCKED** 32
22:24:15.761 Service TsUsbGD C:\Windows\system32\drivers\TsUsbGD.sys **LOCKED** 32
22:24:15.783 Service tunnel C:\Windows\system32\DRIVERS\tunnel.sys **LOCKED** 32
22:24:15.798 Service uagp35 C:\Windows\system32\drivers\uagp35.sys **LOCKED** 32
22:24:15.848 Service uliagpkx C:\Windows\system32\drivers\uliagpkx.sys **LOCKED** 32
22:24:15.872 Service umbus C:\Windows\system32\DRIVERS\umbus.sys **LOCKED** 32
22:24:15.894 Service UmPass C:\Windows\system32\drivers\umpass.sys **LOCKED** 32
22:24:16.084 Service USA19H C:\Windows\system32\DRIVERS\USA19Hx64.sys **LOCKED** 32
22:24:16.107 Service USA19HP C:\Windows\system32\DRIVERS\USA19Hx64p.SYS **LOCKED** 32
22:24:16.138 Service usbccgp C:\Windows\system32\DRIVERS\usbccgp.sys **LOCKED** 32
22:24:16.149 Service usbcir C:\Windows\system32\drivers\usbcir.sys **LOCKED** 32
22:24:16.185 Service usbehci C:\Windows\system32\DRIVERS\usbehci.sys **LOCKED** 32
22:24:16.207 Service usbhub C:\Windows\system32\DRIVERS\usbhub.sys **LOCKED** 32
22:24:16.237 Service usbohci C:\Windows\system32\DRIVERS\usbohci.sys **LOCKED** 32
22:24:16.260 Service usbprint C:\Windows\system32\DRIVERS\usbprint.sys **LOCKED** 32
22:24:16.295 Service usbscan C:\Windows\system32\DRIVERS\usbscan.sys **LOCKED** 32
22:24:16.331 Service USBSTOR C:\Windows\system32\DRIVERS\USBSTOR.SYS **LOCKED** 32
22:24:16.353 Service usbuhci C:\Windows\system32\drivers\usbuhci.sys **LOCKED** 32
22:24:16.433 Service vdrvroot C:\Windows\system32\drivers\vdrvroot.sys **LOCKED** 32
22:24:16.471 Service vga C:\Windows\system32\DRIVERS\vgapnp.sys **LOCKED** 32
22:24:16.490 Service VgaSave C:\Windows\System32\drivers\vga.sys **LOCKED** 32
22:24:16.528 Service vhdmp C:\Windows\system32\drivers\vhdmp.sys **LOCKED** 32
22:24:16.548 Service VHWDrawing C:\Windows\system32\DRIVERS\HWDrawing.sys **LOCKED** 32
22:24:16.589 Service viaide C:\Windows\system32\drivers\viaide.sys **LOCKED** 32
22:24:16.618 Service VMBusHID C:\Windows\system32\drivers\VMBusHID.sys **LOCKED** 32
22:24:16.642 Service volmgr C:\Windows\system32\drivers\volmgr.sys **LOCKED** 32
22:24:16.664 Service volmgrx C:\Windows\System32\drivers\volmgrx.sys **LOCKED** 32
22:24:16.679 Service volsnap C:\Windows\system32\drivers\volsnap.sys **LOCKED** 32
22:24:16.699 Service vpcbus C:\Windows\system32\DRIVERS\vpchbus.sys **LOCKED** 32
22:24:16.757 Service vpcnfltr C:\Windows\system32\DRIVERS\vpcnfltr.sys **LOCKED** 32
22:24:16.786 Service vpcusb C:\Windows\system32\DRIVERS\vpcusb.sys **LOCKED** 32
22:24:16.804 Service vpcvmm C:\Windows\system32\drivers\vpcvmm.sys **LOCKED** 32
22:24:16.822 Service vsmraid C:\Windows\system32\drivers\vsmraid.sys **LOCKED** 32
22:24:16.915 Service vwifibus C:\Windows\system32\DRIVERS\vwifibus.sys **LOCKED** 32
22:24:16.955 Service vwififlt C:\Windows\system32\DRIVERS\vwififlt.sys **LOCKED** 32
22:24:16.970 Service vwifimp C:\Windows\system32\DRIVERS\vwifimp.sys **LOCKED** 32
22:24:17.007 Service WANARP C:\Windows\system32\DRIVERS\wanarp.sys **LOCKED** 32
22:24:17.016 Service Wanarpv6 C:\Windows\system32\DRIVERS\wanarp.sys **LOCKED** 32
22:24:17.180 Service Wd C:\Windows\system32\drivers\wd.sys **LOCKED** 32
22:24:17.211 Service WDC_SAM C:\Windows\system32\DRIVERS\wdcsam64.sys **LOCKED** 32
22:24:17.239 Service Wdf01000 C:\Windows\system32\drivers\Wdf01000.sys **LOCKED** 32
22:24:17.331 Service WfpLwf C:\Windows\system32\DRIVERS\wfplwf.sys **LOCKED** 32
22:24:17.508 Service WinUsb C:\Windows\system32\DRIVERS\WinUsb.sys **LOCKED** 32
22:24:17.907 Service WmiAcpi C:\Windows\system32\drivers\wmiacpi.sys **LOCKED** 32
22:24:17.995 Service ws2ifsl C:\Windows\system32\drivers\ws2ifsl.sys **LOCKED** 32
22:24:18.088 Service WudfPf C:\Windows\system32\drivers\WudfPf.sys **LOCKED** 32
22:24:18.110 Service WUDFRd C:\Windows\system32\DRIVERS\WUDFRd.sys **LOCKED** 32
22:24:18.687 Modules scanning
22:24:18.699 Disk 0 trace - called modules:
22:24:18.717 ntoskrnl.exe CLASSPNP.SYS disk.sys Sahdad64.sys ataport.SYS pciide.sys PCIIDEX.SYS hal.dll atapi.sys
22:24:18.720 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004a4a060]
22:24:18.723 3 CLASSPNP.SYS[fffff8800219043f] -> nt!IofCallDriver -> [0xfffffa80048e3a20]
22:24:18.725 5 Sahdad64.sys[fffff8800210fe25] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa80047bf680]
22:24:18.728 Scan finished successfully
22:25:13.215 Disk 0 MBR has been saved successfully to "C:\Users\2011Optiplex\Desktop\MBR.dat"
22:25:13.218 The log file has been saved successfully to "C:\Users\2011Optiplex\Desktop\ScanwoKaspersky.txt"


STEP 3 ~ ESET scan is currently running.

#5 kb04090

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Posted 16 June 2012 - 10:08 PM

Seems like ESET is going to be scanning for a while. It's at 30% and has found 3 trojans (JS/Redirector.NIL trojan) so far. Will post remainder later or in the morning.

KB

#6 boopme

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Posted 16 June 2012 - 11:05 PM

Ok, I'll look back. After that .......

Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
    64-bit OS users, should read: Which Java download should I choose for my 64-bit Windows operating system?
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7u5-windows-i586.exe (or jre-7u5-windows-x64.exe for 64-bit) to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered any unwanted software or toolbars during installation, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 kb04090

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Posted 17 June 2012 - 06:54 AM

The three files were the only ones found. They were cleaned and removed by quarantine:

C:\My Clients\name_removed\2012 Site\name_removed\functions.php JS/Redirector.NIL trojan cleaned by deleting - quarantined
C:\My Clients\name_removed\2012 Site\name_removed\functions.php JS/Redirector.NIL trojan cleaned by deleting - quarantined
C:\My Clients\name_removed\2012 Site\GrungeD\functions.php JS/Redirector.NIL trojan cleaned by deleting - quarantined

#8 boopme

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Posted 17 June 2012 - 08:39 PM

Thes look like they exploited the old Java..
Run TFC by OT (Temp File Cleaner)
Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

How is it?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 kb04090

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Posted 18 June 2012 - 02:21 PM

The system seems to be running faster. I did have one incident today where it starting chugging again for no apparent reason. I tried to start task manager (ctl, alt, delete) and it took 3 minutes for that to start. I saw that WMPntwk.exe was near the top of the list. I am not sure why Windows Media Player appears to be running in the background. No matter how many times I stop this, it starts again and seems to hog resources. Right now it's showing 24 threads (not sure what that means).

So appreciate your help to date.

#10 kb04090

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Posted 18 June 2012 - 05:46 PM

Should I run a program like PC Pitstop Optimize which scans the win7 registry for errors and fixes them?

kb04090

#11 boopme

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Posted 18 June 2012 - 08:44 PM

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:
  • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

    The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
  • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
  • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
  • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
  • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


Instead run System File Checker

Edited by boopme, 18 June 2012 - 08:44 PM.

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