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iPhone 4S : Lost contacts while transferring fm another phone


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8 replies to this topic

#1 Khirrkee

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Posted 16 June 2012 - 09:46 AM

Hello,

I have two iPhones, one with a US number (iPhone A) and one with an Indian number = iPhone B

I wanted to retain the contacts I have in B, and transfer the contacts from A to B.

I synced A with iTunes through my Sony laptop.

I then connected iPhone B to my laptop.

That's where something went wrong, because after I synced B with iTunes, I had all the contacts that were in A, but lost the contacts that were in B!

I have an iCloud account too.

Is there any way to retrieve the contacts I originally had in B?

Thanks for your help.
iPhone 4S, iOS 5.1.1

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#2 Khirrkee

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Posted 16 June 2012 - 11:55 AM

Just to add to that, I've lost all the Phone data(favorites, recent calls, etc.), all my Notes, all my Pictures (in the Camera Roll)...

#3 narins

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Posted 18 June 2012 - 11:02 AM

You should have backed up your iPhone B contacts to your laptop via something like copytrans contacts - before you synced with iTunes.

iTunes automatically creates a backup of your contacts and other iPhone data such as notes and calendars upon sync - problem is you can only restore this via a factory-settings restore.

Now the only thing to do is to restore your iPhone B with iTunes to factory settings. When iTunes prompts you if you want to restore a previous backup - select the backup from the date which your iPhone B's contacts got wiped by iTunes. This will restore your original iPhone B contacts on your iPhone B and delete your iPhone A contacts from there.

Finally, use the program I mentioned above in order to:

1. Create a backup of both your iPhone A and B contacts to your computer
2. Transfer your iPhone A contacts and add them to your iPhone B without deleting the contacts existing on iPhone B

Good luck.

#4 Khirrkee

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Posted 18 June 2012 - 03:10 PM

Thanks, Narins.

You said that I shd restore my iPhone B with iTunes to factory settings.
I don't want to goof up again; how exactly should I do that?
A step-by-step would be very helpful
:)

#5 Khirrkee

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Posted 19 June 2012 - 04:44 AM

Hi Narins,

I tried that and came to a decision point where it asked me for:
a) Set Up as New iPhone
B) Restore fm iCloud
c) Restore fm iTunes

which one shd i go for?

thanks.

#6 narins

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Posted 19 June 2012 - 11:20 AM

Khirrkee, open your iTunes, connect your iPhone, right-click on the device and select restore from backup:

Posted Image


Next, select the backup from the date you clearly remember your original iPhone contacts were wiped by iTunes:

Posted Image


Warning: Know that restoring your iPhone will delete all your music and custom photos. You will however be able to recover your original iPhone contacts, calendars, notes and camera roll photos if you restore from backup.

Hope this helps.

Edited by narins, 19 June 2012 - 11:21 AM.


#7 Khirrkee

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Posted 19 June 2012 - 03:37 PM

Thanks, Narins, will try and let u know.

#8 Khirrkee

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Posted 20 June 2012 - 11:43 AM

Hi Narins,

I tried this and now have a better sense of what's happening.

The problem is that I neglected to sync my iPhone A (with the Indian # and contacts) with iTunes or iCloud, so the latest version I had, which I restored to my iPhone A, was dated early April 2012 --- long before I added my Indian contacts!

I've now re-learned why I should make sure my stuff is backed up and synced!

Cheers.

#9 AliceDodd

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Posted 29 October 2014 - 02:42 AM

In fact, your iPhone contacts don't get deleted,These contactsis still in your iPhone inside,I have two methods to retrieve lost contacts from your iphone. First, you can use the third party software to Extract your iPhone contacts directly. Second, if you’ve synced your iPhone contacts with iTunes.
1. Scan and regain lost contacts from iPhone
a) Make iTunes be automatically sync with iPhone
b)Enter DFU mode and scan iPhone
c) Preview and recover iPhone contacts
 
2. Scan and extract contacts from iTunes
a) Scan your iTunes backup for iPhone
b)Preview and recover iPhone contatcs
c) Do backup well
There are many third party software can do it.

Edited by AliceDodd, 29 October 2014 - 02:43 AM.





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