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explorer.exe crashes


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#1 yaelirt

yaelirt

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Posted 16 June 2012 - 04:37 AM

Hi
when I'm moving files and also when I try to reach a specific MP4 file, explorer.exe crashes with that messege:
Windows Explorer has encountered a problem and needs to close.
here is the hijackthis.log file:

Hijack This log removed as we rarely use it anymore and then only for malware diagnosis in a special forum. At present, there is no indication of malware. ~ OB

Pls help me, I cannot work on my computer and I have a deadline.
Thank you so much

Edited by Orange Blossom, 16 June 2012 - 04:57 AM.


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