Posted 15 June 2012 - 05:08 PM
I have a 2 year old HP Pavillion DV9281ea Laptop which is displaying a black screen with the following text in white font: Operating System Not Found.
For a while the laptop has been periodically turning itself off, which increased in frequency to a couple of times a day.
The laptop can be on for long periods sometimes, so I checked that there was no obstruction to the fan/vents to avoid any potential overheating - the bottom of the laptop got hot, but not so hot it burns, and there is no apparent obstruction (the fan still works).
My next thought was to try a different virus checking package - Norton 360 was the chosen package (old virus cheker was uninstalled first) and part way through the first scan the pc turned off - at this point Norton had identified some 21 items and dealt with them (items the previous virus checker obviously missed).
Since this point it has not been possible to reboot the laptop - i get the start up menu with options to push various 'F' keys, but the system restore option does not load - the only option that does load is F10 (this takes me to the menu where I can system specs, boot order etc). If I don't push any 'F' keys it goes quite for 5 minutes and then displays 'operating system not found'
A bit of research has led me to believe that my hard drive has windows vista held in a partition, but as i cannot seem to access this partition i have purchased the system recovery on DVD - however, when i put in the disc and turn on the computer; although the disc drive spins, nothing happens.
So, I'm not quite sure what the problem is - is the hard drive broken from one too many power failures, what could have caused the laptop to turn itself off, why will the laptop not recognise the system restore on the discs (my desktop computer confirms there is stuff on the discs) - where to go from here?
Any help will be very much appreciated