After POST continues the boot process, the Windows loading bar will appear and make 2 passes, the screen will then go black and a blue screen will appear with the error "BAD_SYSTEM_CONFIG_INFO". The picture of the blue screen is attached to this post, the image of the POST error was too large to upload.
This server is a company server used to host exchange e-mail for approx 15 clients and have had no problems relating to this issue in the past, although there were issues in the past with this server. For the past issues, unfortunately I have no information available.
Some steps I took so far are:
-Attempting to boot in Safe Mode and LKG (Last Known Good Configuration) mode.
-Attempting to boot off of HP Smart Start CD to update firmware and run start up diagnostics to see if the issue is hardware or software related
-Ran hardware diagnostics, everything passed including the 3 HDD's installed
-Call HP for warranty, they suggest reformatting server which is impossible, as crucial company data and information will be lost
-Re seat RAID card and change RAM.
-Check to see if data is visible in cmd in startup repair options
-Ran sfc /scannow and chkdsk /f. Also ran multiple other hardware related commands with no success (fixboot, fixmbr, etc)
Am really starting to think this is a hardware related issue, associated with the RAID card, as the error with the hardware is causing the software error (blue screen). HP was insisting it was a software error which I had 3 other engineers confirm it is not true. We have all been attempting to fix this issue for hours now and have done extensive work to this server with no success.
Am working on this server now as I speak and it is crucial I get it back to the client as soon as possible. PLEASE HELP