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I believe i have a keylogger.


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14 replies to this topic

#1 SighTastic

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Posted 15 June 2012 - 11:32 AM

hello,
first of all thank you for this website.

Ok so, I have had some strange things happen to my credit cards, and facebook account that lead me to believe I have a key logger. Facebook told me someone from china attempted to log into my account. And my CC and my wifes Debit card have been compromised. The facebook issue could have been done without a keylogger, but the creditcard and debit card have me worried.

Im at work so I don’t remember all of my pc’s specs but im using xp pro. it’s a dual core with like 1 gig of ram I believe. when I get home for lunch I will get more info.
Just let me know what you need.

I patiently await your instructions.

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#2 Broni

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Posted 15 June 2012 - 11:50 AM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 SighTastic

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Posted 15 June 2012 - 01:12 PM

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
Antivirus out of date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 31
Adobe Flash Player 11.3.300.257
Adobe Reader X (10.1.2)
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastUI.exe
``````````End of Log````````````



Farbar Service Scanner Version: 09-06-2012
Ran by StepOff (administrator) on 15-06-2012 at 13:28:10
Running from "D:\My Documents\Downloads"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.




MiniToolBox by Farbar Version: 09-06-2012
Ran by StepOff (administrator) on 15-06-2012 at 13:30:04
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1 redtubelive.net
127.0.0.1 localhost
127.0.0.1 http://www.redtubelive.com
127.0.0.1 www.redtubelive.com
127.0.0.1 redtubelive.com
127.0.0.1 redtubelive.net

========================= IP Configuration: ================================

1394 Net Adapter = 1394 Connection (Connected)
Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC = Local Area Connection 2 (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 2"

set address name="Local Area Connection 2" source=dhcp
set dns name="Local Area Connection 2" source=dhcp register=PRIMARY
set wins name="Local Area Connection 2" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : feltch Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : indy.rr.comEthernet adapter Local Area Connection 2: Connection-specific DNS Suffix . : indy.rr.com Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC Physical Address. . . . . . . . . : 00-24-8C-59-C2-29 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.0.100 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 192.168.0.1 Lease Obtained. . . . . . . . . . : Tuesday, June 12, 2012 8:00:19 PM Lease Expires . . . . . . . . . . : Tuesday, June 19, 2012 8:00:19 PMServer: UnKnown
Address: 192.168.0.1

Name: google.com
Addresses: 74.125.225.9, 74.125.225.14, 74.125.225.0, 74.125.225.1
74.125.225.2, 74.125.225.3, 74.125.225.4, 74.125.225.5, 74.125.225.6
74.125.225.7, 74.125.225.8

Pinging google.com [74.125.225.142] with 32 bytes of data:Reply from 74.125.225.142: bytes=32 time=38ms TTL=52Reply from 74.125.225.142: bytes=32 time=40ms TTL=52Ping statistics for 74.125.225.142: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 38ms, Maximum = 40ms, Average = 39msServer: UnKnown
Address: 192.168.0.1

Name: yahoo.com
Addresses: 72.30.38.140, 98.139.183.24, 209.191.122.70

Pinging yahoo.com [72.30.38.140] with 32 bytes of data:Reply from 72.30.38.140: bytes=32 time=93ms TTL=49Reply from 72.30.38.140: bytes=32 time=169ms TTL=49Ping statistics for 72.30.38.140: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 93ms, Maximum = 169ms, Average = 131msServer: UnKnown
Address: 192.168.0.1

Name: bleepingcomputer.com
Address: 208.43.87.2

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:Reply from 208.43.87.2: Destination host unreachable.Reply from 208.43.87.2: Destination host unreachable.Ping statistics for 208.43.87.2: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 24 8c 59 c2 29 ...... Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.100 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.0.100 192.168.0.100 20
192.168.0.0 255.255.255.0 192.168.0.100 192.168.0.100 20
192.168.0.100 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.0.255 255.255.255.255 192.168.0.100 192.168.0.100 20
224.0.0.0 240.0.0.0 192.168.0.100 192.168.0.100 20
255.255.255.255 255.255.255.255 192.168.0.100 192.168.0.100 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/13/2012 11:22:59 PM) (Source: MsiInstaller) (User: StepOff)StepOff
Description: Product: TinyWall -- You need to be running Windows Vista or later to install TinyWall.

Error: (05/25/2012 11:24:41 AM) (Source: Application Hang) (User: )
Description: Hanging application chrome.exe, version 19.0.1084.52, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (05/24/2012 11:14:18 PM) (Source: Application Hang) (User: )
Description: Hanging application notepad.exe, version 5.1.2600.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (05/18/2012 10:11:16 AM) (Source: Application Hang) (User: )
Description: Hanging application notepad.exe, version 5.1.2600.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (05/18/2012 07:34:25 AM) (Source: Application Hang) (User: )
Description: Hanging application chrome.exe, version 19.0.1084.46, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (05/15/2012 07:50:39 PM) (Source: Application Hang) (User: )
Description: Hanging application notepad.exe, version 5.1.2600.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (05/15/2012 02:39:11 PM) (Source: Application Hang) (User: )
Description: Hanging application notepad.exe, version 5.1.2600.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (05/12/2012 07:41:50 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (05/11/2012 01:00:02 PM) (Source: Application Error) (User: )
Description: Faulting application FlashPlayerUpdateService.exe, version 11.2.202.235, faulting module FlashPlayerUpdateService.exe, version 11.2.202.235, fault address 0x0000ba09.
Processing media-specific event for [FlashPlayerUpdateService.exe!ws!]

Error: (05/06/2012 10:18:38 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2109


System errors:
=============
Error: (04/30/2012 03:33:28 AM) (Source: DCOM) (User: StepOff)
Description: DCOM got error "%%1058" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (04/30/2012 03:28:27 AM) (Source: DCOM) (User: StepOff)
Description: DCOM got error "%%1058" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (04/30/2012 03:27:54 AM) (Source: DCOM) (User: StepOff)
Description: DCOM got error "%%1058" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (04/30/2012 03:27:49 AM) (Source: DCOM) (User: StepOff)
Description: DCOM got error "%%1058" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (04/19/2012 01:01:15 PM) (Source: DCOM) (User: StepOff)
Description: DCOM got error "%%1058" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (04/19/2012 00:56:15 PM) (Source: DCOM) (User: StepOff)
Description: DCOM got error "%%1058" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (04/19/2012 00:55:54 PM) (Source: DCOM) (User: StepOff)
Description: DCOM got error "%%1058" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (04/19/2012 00:55:50 PM) (Source: DCOM) (User: StepOff)
Description: DCOM got error "%%1058" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (04/19/2012 07:24:34 AM) (Source: DCOM) (User: StepOff)
Description: DCOM got error "%%1058" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (04/19/2012 07:19:34 AM) (Source: DCOM) (User: StepOff)
Description: DCOM got error "%%1058" attempting to start the service WSearch with arguments ""
in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}


Microsoft Office Sessions:
=========================
Error: (06/13/2012 11:22:59 PM) (Source: MsiInstaller)(User: StepOff)StepOff
Description: Product: TinyWall -- You need to be running Windows Vista or later to install TinyWall.(NULL)(NULL)(NULL)

Error: (05/25/2012 11:24:41 AM) (Source: Application Hang)(User: )
Description: chrome.exe19.0.1084.52hungapp0.0.0.000000000

Error: (05/24/2012 11:14:18 PM) (Source: Application Hang)(User: )
Description: notepad.exe5.1.2600.5512hungapp0.0.0.000000000

Error: (05/18/2012 10:11:16 AM) (Source: Application Hang)(User: )
Description: notepad.exe5.1.2600.5512hungapp0.0.0.000000000

Error: (05/18/2012 07:34:25 AM) (Source: Application Hang)(User: )
Description: chrome.exe19.0.1084.46hungapp0.0.0.000000000

Error: (05/15/2012 07:50:39 PM) (Source: Application Hang)(User: )
Description: notepad.exe5.1.2600.5512hungapp0.0.0.000000000

Error: (05/15/2012 02:39:11 PM) (Source: Application Hang)(User: )
Description: notepad.exe5.1.2600.5512hungapp0.0.0.000000000

Error: (05/12/2012 07:41:50 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown

Error: (05/11/2012 01:00:02 PM) (Source: Application Error)(User: )
Description: FlashPlayerUpdateService.exe11.2.202.235FlashPlayerUpdateService.exe11.2.202.2350000ba09

Error: (05/06/2012 10:18:38 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2109


=========================== Installed Programs ============================

µTorrent (Version: 3.0.0)
7-Zip 9.20
Adobe AIR (Version: 3.1.0.4880)
Adobe Flash Player 11 ActiveX (Version: 11.2.202.235)
Adobe Flash Player 11 Plugin (Version: 11.3.300.257)
Adobe Reader X (10.1.2) (Version: 10.1.2)
Akamai NetSession Interface
AMD APP SDK Runtime (Version: 2.5.732.1)
AMD Catalyst Install Manager (Version: 3.0.842.0)
AMD Processor Driver (Version: 1.3.2.0053)
Angry Birds Rio (Version: 1.4.0)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
Assassins Creed Directors Cut (Version: 1.0.0.1)
Audacity 1.2.6
AutoHotkey 1.0.48.05 (Version: 1.0.48.05)
avast! Free Antivirus (Version: 6.0.1289.0)
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2011.0908.1321.22053)
Catalyst Control Center Graphics Previews Common (Version: 2011.0908.1321.22053)
Catalyst Control Center InstallProxy (Version: 2011.0908.1321.22053)
ccc-utility (Version: 2011.0908.1321.22053)
CCC Help English (Version: 2011.0908.1320.22053)
CDisplay 1.8
Champions Online
DC Universe Online Live
Diner Dash - Hometown Hero (Version: 1.0.1.18)
ffdshow [rev 2527] [2008-12-19] (Version: 1.0)
GameFly (Version: 1.0.1722)
GCompris Uninstall
GIMP 2.6.11 (Version: 2.6.11)
Google Chrome (Version: 19.0.1084.56)
Hi-Rez Studios Authenticate and Update Service (Version: 3.0.0.0)
High Definition Audio Driver Package - KB888111 (Version: 20040219.000000)
HighMAT Extension to Microsoft Windows XP CD Writing Wizard (Version: 1.1.1905.1)
iTunes (Version: 10.6.1.7)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 31 (Version: 6.0.310)
LAME v3.98.3 for Audacity
LameACM
Logitech Harmony Remote Software (Version: 1.0.110307)
Magic The Gathering Tactics
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Xbox 360 Accessories 1.2 (Version: 1.20.146.0)
Mozilla Firefox 12.0 (x86 en-US) (Version: 12.0)
Mozilla Maintenance Service (Version: 12.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6.0 Parser (KB933579) (Version: 6.10.1200.0)
Paint.NET v3.5.10 (Version: 3.60.0)
Pando Media Booster (Version: 2.6.0.2)
PlayPets - 101 Puppy Pets (Version: 1.0)
Process Hacker 2.22 (Version: 2.22)
project dogwaffle
Project64 1.6 (Version: 1.6)
REALTEK GbE & FE Ethernet PCI-E NIC Driver (Version: 1.19.0000)
Realtek High Definition Audio Driver (Version: 5.10.0.5904)
SWiSH Max4 (Version: 10.10.29.100)
Tixati
Tribes Ascend Open Beta (Version: 1.0.905.1)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Windows Internet Explorer 8 (KB2447568) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2616676-v2) (Version: 2)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
User Profile Hive Cleanup Service (Version: 1.6.36)
Vivitar Experience Image Manager
WebFldrs XP (Version: 9.50.7523)
Windows Imaging Component (Version: 3.0.0.0)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format Runtime
Windows Media Player 10
Windows Rights Management Client Backwards Compatibility SP2 (Version: 5.2.70)
Windows Rights Management Client with Service Pack 2 (Version: 5.2.70)
Windows Search 4.0 (Version: 04.00.6001.503)
Windows Updates Downloader (Version: 2.50 Build 1002)
Windows XP Service Pack 3 (Version: 20080414.031525)
WMP11 Integrator (Version: 1.1 Build 60)

========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 3327.04 MB
Available physical RAM: 1858.09 MB
Total Pagefile: 5211.28 MB
Available Pagefile: 3796.58 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.87 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:149.04 GB) (Free:65.36 GB) NTFS
2 Drive d: () (Fixed) (Total:232.88 GB) (Free:133.76 GB) NTFS

========================= Users: ========================================

User accounts for \\FELTCH

Administrator ASPNET Guest
HelpAssistant StepOff SUPPORT_388945a0


**** End of log ****





Objects scanned: 194991
Time elapsed: 6 minute(s), 58 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 3
HKLM\SOFTWARE\Microsoft\Security Center|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKLM\SOFTWARE\Microsoft\Security Center|FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKLM\SOFTWARE\Microsoft\Security Center|UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
During the computer restart 9 programs poped up and were installed in windows update. nnot sure if that matters.




I have the final application (aswMBR) running as i go back to work i will post its log when i get home. though i can say that i ran a full scan with avast not very long ago, nothing came up at all.

#4 Broni

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Posted 15 June 2012 - 02:18 PM

OK.

Also your MBAM log says "No action taken" so you'll have re-run MBAM, fix all issues and post new log.

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#5 SighTastic

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Posted 15 June 2012 - 02:25 PM

i believe i clicked the button to get the log and saved it prior to clicking the remove all selected button, but i will re-run it to be safe.

#6 SighTastic

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Posted 15 June 2012 - 05:19 PM

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-06-15 14:10:47
-----------------------------
14:10:47.109 OS Version: Windows 5.1.2600 Service Pack 3
14:10:47.109 Number of processors: 2 586 0x602
14:10:47.109 ComputerName: FELTCH UserName:
14:10:47.546 Initialize success
14:10:47.640 AVAST engine defs: 12061500
14:10:49.281 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
14:10:49.281 Disk 0 Vendor: WDC_WD1600AAJS-56M0A0 01.03E01 Size: 152627MB BusType: 3
14:10:49.312 Disk 0 MBR read successfully
14:10:49.312 Disk 0 MBR scan
14:10:49.312 Disk 0 Windows XP default MBR code
14:10:49.312 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 152617 MB offset 63
14:10:49.328 Disk 0 scanning sectors +312560640
14:10:49.437 Disk 0 scanning C:\WINDOWS\system32\drivers
14:11:04.390 Service scanning
14:11:15.093 Modules scanning
14:11:29.406 Disk 0 trace - called modules:
14:11:29.437 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
14:11:29.437 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a656ab8]
14:11:29.437 3 CLASSPNP.SYS[ba108fd7] -> nt!IofCallDriver -> \Device\0000006e[0x8a69bf18]
14:11:29.437 5 ACPI.sys[b9f7f620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x8a665940]
14:11:29.937 AVAST engine scan C:\WINDOWS
14:11:48.328 AVAST engine scan C:\WINDOWS\system32
14:15:21.921 AVAST engine scan C:\WINDOWS\system32\drivers
14:15:50.828 AVAST engine scan C:\Documents and Settings\StepOff
14:35:19.234 AVAST engine scan C:\Documents and Settings\All Users
14:35:47.328 Scan finished successfully
18:12:22.609 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\StepOff\Desktop\MBR.dat"
18:12:22.609 The log file has been saved successfully to "C:\Documents and Settings\StepOff\Desktop\aswMBR.txt"


and for the re-run of malwares

Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 194955
Time elapsed: 6 minute(s), 8 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#7 Broni

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Posted 15 June 2012 - 05:21 PM

Looks good :)

FSS log is incomplete.
Please repost.

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#8 SighTastic

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Posted 15 June 2012 - 05:30 PM

Farbar Service Scanner Version: 09-06-2012
Ran by StepOff (administrator) on 15-06-2012 at 18:29:20
Running from "D:\My Documents\Downloads"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
Srservice Service is not running. Checking service configuration:
The start type of Srservice service is OK.
The ImagePath of Srservice service is OK.
The ServiceDll of Srservice: "C:\WINDOWS\system32\srsvc.dll".

sr Service is not running. Checking service configuration:
The start type of sr service is set to Disabled. The default start type is Boot.
The ImagePath of sr: "\SystemRoot\system32\DRIVERS\sr.sys".


System Restore Disabled Policy:
========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR"=DWORD:1


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit


**** End of log ****

#9 Broni

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Posted 15 June 2012 - 05:33 PM

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#10 SighTastic

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Posted 15 June 2012 - 10:14 PM

TCF does nothing more than lock my pc up. initially i just tried to run it without shutting down all programs. after a hard reboot, i shut down ALL programs and it still just locked up my pc, after 2 hours of being out shopping.

#11 Broni

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Posted 15 June 2012 - 10:38 PM

Run TFC from safe mode.

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#12 SighTastic

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Posted 15 June 2012 - 11:48 PM

ok the TCF finished. the secon one found no threats.

#13 Broni

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Posted 15 June 2012 - 11:50 PM

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

================================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC) weekly.

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

11. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#14 SighTastic

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Posted 16 June 2012 - 12:14 AM

broni thank you so much for your time. you have been there all day for me.

this confirms my wifes infom was stolen at the air port, or in florida at least.

i appreciate your time today.

#15 Broni

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Posted 16 June 2012 - 12:18 AM

You're very welcome Posted Image

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