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I need help with the Stupid Sirefef thing...


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#1 inukiba10

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Posted 15 June 2012 - 08:33 AM

I have never had trouble with a virus before and I haven't even really had any viruses either, but I'm really having trouble with this one and I'm completely clueless on what to do...

So I was googleing on my laptop when suddenly that one fake virus scan add popped up out of nowhere and gave me this stupid virus.
Security Essentials says

Win32/Sirefef.AG
Win32/Sirefef.AL
Win32/Sirefef

It cleans them but if I'm connected to the internet they come back minutes later..
I tried Malwarebytes and it took 12 hours but didn't find anything..

Then today my C drive randomly starts filling up. I had 40GBs and now I have none which scares me..

I'm clueless and would greatly appreciate help..I have been non-stop working with it for 3 days now.. I started backing up files but I can't move files to a usb since my C drive is now full.. and when I delete something it just fills back up so I can't really back up anything.

Oh and I'm running Windows XP

And since my hard drive is full and stays full I can't download anything so I don't know what to do.

Edited by inukiba10, 15 June 2012 - 09:24 AM.


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#2 boopme

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Posted 15 June 2012 - 11:31 AM

Hello and welcome.

Lets do these..

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


Reboot into Safe Mode with Networking
How to enter safe mode(XP/Vista)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.


Run RKill....


Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply

Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

>>>
Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click on Change Parameters
  • Put a check in the box of Detect TDLFS file system
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log have a name like: TDSSKiller.Version_Date_Time_log.txt.


>>>
In Normal Mode
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 inukiba10

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Posted 15 June 2012 - 11:46 AM

Thank you for your quick response, but I have a problem..

When I try to go into Safe Mode(any of them) I get a BSOD crash.
Also I can't save the logs because the virus keeps filling up my C drive so I can't save anything.

Edited by inukiba10, 15 June 2012 - 11:50 AM.


#4 boopme

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Posted 15 June 2012 - 11:53 AM

OK, Go here Virus, Trojan, Spyware, and Malware Removal Logs

Repost your 1st and last posts.. We have to get in a different way.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 inukiba10

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Posted 15 June 2012 - 12:16 PM

I can start Normal mode just fine though and I could copy files from an sd card over to the infected computer.
The only problem is being able to save logs...

#6 boopme

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Posted 15 June 2012 - 12:36 PM

Try that ,try it in Normal.. see if you can copy the logs to the card.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 inukiba10

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Posted 15 June 2012 - 05:18 PM

I must thank you again for helping me, I am very grateful, and that SUPERAntiSpyware was amazing! It picked up over 1000 threats (granted mostly adware) and was considerably fast about it :)

Sorry it took so long

Here are the logs:

I used spoiler tags so it's more organized.

MiniToolBox:
Spoiler

Rkill:
Spoiler


TDSSKiller:
Spoiler


I'm about to do the ESET OnlineScan one but since I turned on the wifi the virus keeps popping up and I don't know what to do...

Edit:
I can't run the last one...

Edit Edit:
I found the folder MSE says the viruses are in but I can't delete it.

Edited by inukiba10, 15 June 2012 - 05:36 PM.


#8 inukiba10

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Posted 15 June 2012 - 05:22 PM

SUPERAntiSpyware:
Note: My computer went into hibernation during the SUPERAntiSpyware scan but I think it's fine.
Spoiler


It was too long so I had to shorten it
Spoiler


#9 inukiba10

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Posted 15 June 2012 - 07:15 PM

So I'm posting because I discovered something. I deleted some folder with a random name in the Application data and suddenly the Sirefef.AL and Sirefef.AG didn't show up on my scan anymore, but I still have just the regular Sirefef.. I'm going to restart my computer and see if it's still there.

Edit:
They came back...

They are in a hidden folder in the C:/Windows/Installer and I can't delete it.

Edited by inukiba10, 15 June 2012 - 07:30 PM.


#10 boopme

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Posted 15 June 2012 - 08:36 PM

Hello and your welcome.. We removed ab awful lot of badware. Sirfef is quite stubborn and as it is hiding we willl need to get it out.
We need to start a new topic so we can get a deeper look. Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run (it may not on a 64 bit system) skip it and move on.

Let me know if that went well.


Include this info in the new topic.. Title it Sirefef.AL and Sirefef.AG
Mention Sirefef.AL and Sirefef.AG are in a hidden folder in the C:/Windows/Installer

Link to this topic
http://www.bleepingcomputer.com/forums/topic457071.html/page__pid__2732200#entry2732200
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 inukiba10

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Posted 16 June 2012 - 11:54 AM

Gmer kept popping up error messages to a point where it just turned off the computer on its own...

I'm posting here because I found a person with a similar problem to me
Here: http://www.bleepingcomputer.com/forums/topic456396.html

and all they had to do was delete those two folders that contained the virus. I deleted one of them but the other that's in the windows installer folder won't let me delete it.

Is there some way I can just delete that folder in the C:/WINDOWS/Installer?

Edit:
I booted the computer through the Kaspersky rescue disc and deleted that folder from the the Windows/Installer and so far the virus appears to be gone, but I'm going to continue to scan and see if it left anything over.

Edit:
My computer looks perfectly fine and it running faster than ever :D

Edited by inukiba10, 16 June 2012 - 05:29 PM.


#12 Animal

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Posted 20 June 2012 - 08:16 AM

Since there was also a Malware Log topic related to this and member states they are running fine now. This topic is now closed.

Related log topic: http://www.bleepingcomputer.com/forums/topic457186.html/

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