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Windows 7 not genuine?


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6 replies to this topic

#1 Mhess2788

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Posted 14 June 2012 - 07:49 PM

Hello,

I have had some problems with my computer lately. Currently my desktop background is showing up as a black screen and in the lower right-hand corner there is this message:

"Windows 7
Build 7600
This copy of Windows is not genuine"

I got this computer (new) when I enrolled at my University and all the software installed is genuine, so I don't know why I am getting this message.

Please help, I don't know what to do :(

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#2 computerxpds

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Posted 14 June 2012 - 08:46 PM

Hello,

Please see the very useful information contained here: http://windows.microsoft.com/en-US/windows/help/genuine/faq

Basically what I would do is contact microsoft, and tell them your situation, they may be able to activate your computer for you and get you on your way. If not then I would contact the university and ask them.

See this link on how to activate over the phone, http://windows.microsoft.com/en-US/windows7/activate-windows-7-on-this-computer Scroll down the the section that says activate over the phone. :)

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#3 hamluis

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Posted 14 June 2012 - 09:29 PM

<<I have had some problems with my computer lately.>>

System manufacturer and model? Did you check the respective webpage for the system?

I know that some HP systems tend to have problems with the activation software going awry at times...but your activation woes may just be another symptom of something more troublesome.

Can you boot into safe mode? If so, does the desktop load properly?

Louis

#4 Mhess2788

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Posted 14 June 2012 - 10:23 PM

Thanks Computerxpds!

@ hamluis,

It is a Dell latitude D630. I did try to activate/validate windows online and I was given this message "A problem occurred when Windows tried to activate. Error Code 0xC004F074." I can boot in Safe Mode, but my desktop looks the same as in normal mode (Black background with windows not genuine message).

#5 Mhess2788

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Posted 14 June 2012 - 10:26 PM

I don't know if this matters, but as I'm looking at the instructions to activate windows 7( http://windows.microsoft.com/en-US/windows7/activate-windows-7-on-this-computer) it is saying that windows must be activated within 30 days of installation, but I've had windows 7 on my computer for well over a year....... this doesn't make sense to me :(

#6 hamluis

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Posted 15 June 2012 - 08:59 AM

If your goal is truly to activate a legal install of Windows 7, there is telephonic activation.

http://windows.microsoft.com/en-US/windows7/Activating-Windows-7-frequently-asked-questions

Louis

#7 Chris Appleyard

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Posted 04 July 2012 - 06:56 PM

Hey, Every Educational institute will get an "Corporate Licence" and that means you cannot use it OUTSIDE the Headquarters or institute .. so yeah I think that's the problem... Microsoft found that you have took it outside the licensed place. (Contact the IT Department in your Uni and see what they can do :D )
Thanks
Chris A

Edited by Chris Appleyard, 04 July 2012 - 06:57 PM.

"Education is the most powerful weapon which you can use to change the world"
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