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Virus Removal


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7 replies to this topic

#1 Spyboy

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Posted 14 June 2012 - 03:31 PM

I had the Security Shield virus which I removed with the guide on this site using RKill and Malwarebyte.
Now when I go to online banking and paypal I get an overlay asking to input all the necessary information that a hacker would want...it purports to come from my bank, or Paypal but is clearly a virus. I have run Rkill, Malwarebyte and the free Avira anti virus that I have used for ages now, butnone of these report any viruses...what should I do now please?
Spyboy

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#2 boopme

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Posted 14 June 2012 - 04:01 PM

Hmmm. Then before you do any banking let's get a deeper look. Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run (it may not on a 64 bit system) skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Spyboy

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Posted 19 June 2012 - 07:35 AM

Boopme
Thanks for the prompt reply, I wont be able to initiate this until the weekend, but I have run the Malwarebyte in safe mode w. networking , which hasnt done much, will post reults later...Thanks again
Spyboy

#4 boopme

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Posted 19 June 2012 - 09:43 AM

ok
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Spyboy

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Posted 25 June 2012 - 01:51 PM

Hi Boopme
I am running the gner programme at the minute, and when i get the screen up,the only boxes that are checked are 'services' 'registry' 'files' 'C' and ADS. I am unable to configure the check boxes as shown but the scan is ongoing any way.... does that matter?
Spyboy

#6 boopme

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Posted 25 June 2012 - 07:20 PM

Hi Spybot
If GMER won't run (it may not on a 64 bit system) skip it and move on
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Spyboy

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Posted 27 June 2012 - 09:26 AM

HiBoopme
I have run Mawarebytes in safe mode with networking and it has found 4 trojans...have checked bank sites and no untoward messages have nbeen evident Sooooo maybe solved the problem, although I have posted the results in the other forum as you requested. This is a very good site btw
Spyboy

#8 hamluis

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Posted 27 June 2012 - 09:47 AM

Reference: http://www.bleepingcomputer.com/forums/topic458300.html/page__p__2742351#entry2742351 .

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Louis




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