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Still hidden folders


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11 replies to this topic

#1 JoJim

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Posted 14 June 2012 - 03:29 PM

Hi,

Iīm new here and not a real computer expert. Maybe advanced level...

I caught the SMART HDD virus recently and with the help of bleepingcomputer (THANKS!) was able to get the system running again. In the meantime I even restored the start menu. MOST of my files seem to be there and MOST of my folders are there. However, a lot of folders are still missing. I was running unhide.exe again and again, with my AV software activated and inactivated, with explorer settings to view hidden files and without...

Can somebody help please?


Best regards,
JoJim

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#2 narenxp

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Posted 15 June 2012 - 02:04 AM

Open command prompt as administrator and run this command

attrib -h c:\*.* /s /d

This should unhide your files.You may get access denied errors.They are common

good luck

#3 JoJim

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Posted 15 June 2012 - 05:27 AM

Thanks for the help, however it didnīt work. My folders and their file content are still hidden.

Any more ideas?


Best regards,
JoJim

#4 narenxp

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Posted 15 June 2012 - 10:33 AM

Open your C drive,select all the folders,right click on them and uncheck HIDDEN attribute

Click ok

See if that helps

#5 JoJim

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Posted 01 July 2012 - 04:33 AM

(I was away for 2 weeks, so couldnīt try that.)

How can I select all folders if I donīt see them???


Best regards,
JoJim

#6 narenxp

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Posted 01 July 2012 - 04:43 AM

Try a system restore to previous point(before you were infected by the virus)

#7 JoJim

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Posted 02 July 2012 - 08:47 AM

I tried a system restore from three different dates. Each time the result is the message, that the restore was not completed, that no changes have been made to the computer and that I should try it with a different date.

Any more ideas anybody?


Best regards,
JoJim

#8 boopme

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Posted 06 July 2012 - 11:15 AM

Hello, if there are still issues here then we will need a deeper look.

Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run (it may not on a 64 bit system) skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 JoJim

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Posted 06 July 2012 - 04:32 PM

Hello boopme,

Thanks for your support. I followed steps 6 to 9 in the Preparation Guide.

I observed the following:
- Defogger did not do item 6, step 6 (asking me to reboot). Therefore I continued with item 7 without rebooting my computer.
- GMER hung up at a certain file. I couldnīt control the computer anymore, not even use the mouse or ctrl-alt-del. I had to kill it by the main switch.

Everything else was done as instructed.

So I posted DDS.log and attached Attach.txt. Please see there.


Thanks
JoJim

#10 boopme

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Posted 06 July 2012 - 07:19 PM

You're welcome.
New topic
http://www.bleepingcomputer.com/forums/topic459575.html/page__p__2754390#entry2754390

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 3 days and ALL logs are answered.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Edited by boopme, 06 July 2012 - 07:21 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 nasdaq

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Posted 15 July 2012 - 09:08 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Lets start with these scans.

Please Download
TDSSKiller.zip

>>> Double-click on TDSSKiller.exe to run the application.
  • Click on the Start Scan button and wait for the scan and disinfection process to be over.
  • If an infected file is detected, the default action will be Cure, click on Continue
    Posted Image
  • If a suspicious file is detected, the default action will be Skip, click on Continue
    Posted Image
  • If you are asked to reboot the computer to complete the process, click on the Reboot Now button. A report will be automatically saved at the root of the System drive ((usually C:\) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt" (for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt). Please copy and paste the contents of that file here.
  • If no reboot is required, click on Report. A log file will appear. Please copy and paste the contents of that file in your next reply.

Download http://public.avast.com/~gmerek/aswMBR.exe (aswMBR.exe) to your desktop. Double click the aswMBR.exe to run it

  • Click the "Scan" button to start scan.
  • Upon completion of the scan, click Save log, and save it to your desktop. (Note - do not select any Fix at this time) <- IMPORTANT
  • Please post the contents of that log in your next reply.
There shall also be a file on your desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) folder. Please attach that zipped file in your next reply.

===

Please post the logs for my review.

#12 boopme

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Posted 16 July 2012 - 09:16 AM

Closed this one. Working MRL topic here..

http://www.bleepingcomputer.com/forums/topic459575.html/page__p__2754390#top
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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