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system restore did not complete successfully


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#1 nor85

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Posted 13 June 2012 - 06:50 AM

hi all..

Can malware or virus infected my notebook pc system restore because went i try to system restore,my system restore did not complete successfully or my system software missing?? for your information,this my info about my notebook pc.. HP Pavilion Dv2 Notebook Pc,RAM 2GB,CPU Intel Atom N470.. can anyone solve my problem with this? your help i appreciate it..

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#2 Thu Win

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Posted 13 June 2012 - 07:16 AM

Do you have Norton software or any other security products? With Norton, you may have to off "tamper protection" for System restore to complete successfully. Other security product have a similar "self protection" feature that "resists" modification and that's what system restore is trying to do.Note: After doing a system restore, the security product may "break" because of a conflict of new and old files. You will have to re-install your security product after a restore. For Norton, use the Norton removal and reinstalling tool.

Edited by Wikipedian, 13 June 2012 - 07:22 AM.

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#3 nor85

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Posted 13 June 2012 - 07:44 AM

i dont have norton security products.. my security products is bitdefender 2012.

#4 Thu Win

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Posted 13 June 2012 - 08:23 AM

I found http://forum.bitdefender.com/index.php?showtopic=33784&st=0 and http://forum.bitdefender.com/index.php?showtopic=20041 and http://forum.bitdefender.com/index.php?showtopic=21390 and http://forum.bitdefender.com/index.php?showtopic=15484. It seems that Bitdefender, like Norton, is "resisting" changes to its file systems. I can't find a way to disable the protection individually while leaving the other modules intact. Try disabling Bitdefender BEFORE doing the system restore. Or else try doing system restore from safe mode.


As I said above, System restore may break the security product and you may have to re-install it if running update doesn't work.

May we know what prompted you do the system restore?

Edited by Wikipedian, 13 June 2012 - 08:28 AM.

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#5 nor85

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Posted 13 June 2012 - 09:03 AM

i do it in normal mode but in safe mode i dont do it.. thnz for your information.. i try it now in safe mode.

Edited by nor85, 13 June 2012 - 09:03 AM.


#6 Thu Win

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Posted 13 June 2012 - 02:14 PM

Did it work?

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#7 nor85

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Posted 17 June 2012 - 08:50 AM

sorry for the late reply.. my internet connection problem.. about system restore from safe mode did't work..any suggestion?

#8 boopme

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Posted 17 June 2012 - 07:57 PM

What is your operating system?

Please run SFC (System File Checker)
Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista/WIN 7 users..The command needs to be run from an Elevated Command Prompt.Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the CD when asked.
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#9 Thu Win

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Posted 20 June 2012 - 01:06 PM

As well as trying the below steps, try uninstalling bitdefender and see if that fixes the problem.



What is your operating system?

Please run SFC (System File Checker)
Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista/WIN 7 users..The command needs to be run from an Elevated Command Prompt.Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the CD when asked.


My Blog (http://tyw7.blogspot.com/) | Follow me on Twitter (@tyw77) | My YouTube Channel (http://www.youtube.com/wikipedian7)

Do you have Norton products and is still within subscription? Then why not check if you can UPGRADE for free to the latest version! Visit http://www.norton.com/nuc.





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