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backdoor-win32.zaccess.oun Help :(


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7 replies to this topic

#1 Protarvie

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Posted 12 June 2012 - 03:32 PM

Thanks you so much for reading this, to start off, my computer has been affected with the virus, backdoor-win32zaccessoun. Its been a real nuisance and it was detected by Kaspersky. I can follow instructions and i hope to hear from someone soon. Thank you so much. Im using Windows 7.
-Arvie


*Edit: Moved topic from Windows 7 to the more appropriate forum. ~ Queen-Evie*

Sorry for posting on the wrong forums. Pretty new here :/

Edited by Protarvie, 12 June 2012 - 04:58 PM.


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#2 Broni

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Posted 12 June 2012 - 08:48 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 Protarvie

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Posted 12 June 2012 - 08:49 PM

Hold on for a sec :) I system restored my computer about a few times. and suddenly the trojan disappeared? is this right or is it still here.

#4 Broni

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Posted 12 June 2012 - 08:51 PM

With ZeroAccess rootkit it's definitely NOT gone.

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#5 Protarvie

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Posted 12 June 2012 - 08:51 PM

Ok. I shall follow ur instructions :) A few minutes pls :)

#6 Broni

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Posted 12 June 2012 - 08:59 PM

Go ahead :)

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#7 Protarvie

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Posted 12 June 2012 - 09:36 PM

There its done :) I created a new topic. TY again :)

#8 Broni

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Posted 12 June 2012 - 09:37 PM

You're very welcome Posted Image

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