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AVG Free Detects Trojan horse downloader.generic11.aeuc


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11 replies to this topic

#1 Wogos

Wogos

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  • Local time:10:49 AM

Posted 10 June 2012 - 01:32 PM

Hi this is my first time posting here so I hope I did this properly. My laptop had 2 trojans detected by AVG Free (8.5) but they were not detected by malwarebytes or windows malicious software removal tool. I also tried an online Kaspersky virus scan that found nothing. I'm not sure If i actually have a virus or not but the computer is operating very slowly so I'm thinking that i do. Any help would be greatly appreciated.

attached is a screenshot of the viruses as detected by AVG:



My DDS log is copied below. My attach file is also attached.

THANK YOU!


------------------------------------------------------------
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by Melissa at 10:16:02 on 2012-06-10
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3002.1078 [GMT -5:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
SP: AVG Anti-Virus Free *Enabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_6ef279c8\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~2\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\SMINST\BLService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
C:\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~2\AVG\AVG8\avgemc.exe
C:\PROGRA~2\AVG\AVG8\avgrsa.exe
C:\PROGRA~2\AVG\AVG8\avgnsa.exe
C:\Program Files (x86)\AVG\AVG8\avgcsrvx.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Users\Melissa\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\AVG\AVG8\avgtray.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\AVG\AVG8\avgui.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\AVG\AVG8\avgscana.exe
C:\Program Files (x86)\AVG\AVG8\avgcsrva.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = <local>;*.local
uInternet Settings,ProxyServer = http=127.0.0.1:25464
mURLSearchHooks: H - No File
mWinlogon: Userinit=userinit.exe,
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: StartNow Toolbar Helper: {6e13d095-45c3-4271-9475-f3b48227dd9f} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\10.0.0.7\AVG Secure Search_toolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: StartNow Toolbar: {5911488e-9d1e-40ec-8cbb-06b231cc153f} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\10.0.0.7\AVG Secure Search_toolbar.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [Google Update] "C:\Users\Melissa\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
mRun: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [UpdatePDIRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
mRun: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun: [hpqSRMon]
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [AVG8_TRAY] C:\PROGRA~2\AVG\AVG8\avgtray.exe
mRun: [TVAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [StartNowToolbarHelper] "C:\Program Files (x86)\StartNow Toolbar\ToolbarHelper.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
StartupFolder: C:\Users\Melissa\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Melissa\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEG~1.LNK - C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
TCP: DhcpNameServer = 192.168.11.1
TCP: Interfaces\{36A4FDFB-6E47-4351-8142-40F1E6389DCB} : DhcpNameServer = 192.168.11.1
TCP: Interfaces\{64AC8184-9B80-4F3F-B2B0-0C133BF5D14D} : DhcpNameServer = 192.168.1.64
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\10.0.6\ViProtocol.dll
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG8\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO-X64: StartNow Toolbar Helper: {6E13D095-45C3-4271-9475-F3B48227DD9F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
BHO-X64: StartNow Toolbar Helper - No File
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\10.0.0.7\AVG Secure Search_toolbar.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB-X64: StartNow Toolbar: {5911488E-9D1E-40ec-8CBB-06B231CC153F} - C:\Program Files (x86)\StartNow Toolbar\Toolbar32.dll
TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\10.0.0.7\AVG Secure Search_toolbar.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun-x64: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun-x64: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun-x64: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
mRun-x64: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun-x64: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun-x64: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
mRun-x64: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun-x64: [UpdatePDIRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
mRun-x64: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun-x64: [hpqSRMon]
mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun-x64: [AVG8_TRAY] C:\PROGRA~2\AVG\AVG8\avgtray.exe
mRun-x64: [TVAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
mRun-x64: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [StartNowToolbarHelper] "C:\Program Files (x86)\StartNow Toolbar\ToolbarHelper.exe"
mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\pmj6xhks.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.igoogle.com
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B90bae5b7-0ad8-4c44-a553-f83a639e1324%7D&mid=aa06bcb769c51e4f900670c8d4778630-801590dbdf4198527d893080da93e6503c20d1fc&ds=AVG&v=10.0.0.7&lang=us&pr=fr&d=2011-12-10%2007%3A10%3A58&sap=ku&q=
FF - component: C:\Program Files (x86)\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: C:\Program Files (x86)\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: C:\Program Files (x86)\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: C:\Program Files (x86)\AVG\AVG8\Toolbar\Firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordext.dll
FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordlegacyext.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Microsoft\Office Live\npOLW.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npatgpc.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol400.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPcol500.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\real\realplayer\Netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realplayer\Netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realplayer\Netscape6\nprpjplug.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Users\Melissa\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Users\Melissa\AppData\Roaming\Move Networks\plugins\npqmp071503000010.dll
FF - plugin: C:\Users\Melissa\AppData\Roaming\Mozilla\plugins\npatgpc.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx64;AVG Free AVI Loader Driver x64;C:\Windows\system32\Drivers\avgldx64.sys --> C:\Windows\system32\Drivers\avgldx64.sys [?]
R1 AvgMfx64;AVG Free On-access Scanner Minifilter Driver x64;C:\Windows\system32\Drivers\avgmfx64.sys --> C:\Windows\system32\Drivers\avgmfx64.sys [?]
R1 AvgTdiA;AVG Free8 Network Redirector x64;C:\Windows\system32\Drivers\avgtdia.sys --> C:\Windows\system32\Drivers\avgtdia.sys [?]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/04/09 05:27:59];C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2008-11-28 146928]
R2 avg8emc;AVG Free8 E-mail Scanner;C:\PROGRA~2\AVG\AVG8\avgemc.exe [2009-8-28 908056]
R2 avg8wd;AVG Free8 WatchDog;C:\PROGRA~2\AVG\AVG8\avgwdsvc.exe [2009-8-28 297752]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
R2 Recovery Service for Windows;Recovery Service for Windows;C:\Program Files (x86)\SMINST\BLService.exe [2009-2-23 365952]
R2 TVCapSvc;TV Background Capture Service (TVBCS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe [2009-2-9 296320]
R2 TVSched;TV Task Scheduler (TVTS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe [2009-2-9 116096]
R3 enecir;ENE CIR Receiver;C:\Windows\system32\DRIVERS\enecir.sys --> C:\Windows\system32\DRIVERS\enecir.sys [?]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-20 136176]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-3 257696]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;C:\Program Files (x86)\AVG\AVG8\Toolbar\ToolbarBroker.exe [2010-10-27 167264]
S3 Com4QLBEx;Com4QLBEx;"C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe" --> C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-7-20 136176]
S3 JMCR;JMCR;C:\Windows\system32\DRIVERS\jmcr.sys --> C:\Windows\system32\DRIVERS\jmcr.sys [?]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-5-7 129976]
S3 NETw3v64;Intel® PRO/Wireless 3945ABG Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\NETw3v64.sys --> C:\Windows\system32\DRIVERS\NETw3v64.sys [?]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk60x64.sys --> C:\Windows\system32\DRIVERS\yk60x64.sys [?]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-12-3 89920]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2012-06-10 03:23:21 -------- d-----w- C:\Users\Melissa\AppData\Local\Microsoft Games
2012-06-08 16:16:56 8955792 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{BA1832AA-D739-4FA0-A593-2196002F582F}\mpengine.dll
2012-05-28 17:11:07 -------- d-----w- C:\ProgramData\Kaspersky Lab
2012-05-26 15:19:19 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2012-05-26 15:19:19 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2012-05-13 23:57:58 72576 ----a-w- C:\Windows\System32\drivers\partmgr.sys
2012-05-13 23:57:46 4699520 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-05-13 23:57:46 2766848 ----a-w- C:\Windows\System32\win32k.sys
.
==================== Find3M ====================
.
2012-05-22 14:03:06 60304 ----a-w- C:\Users\Melissa\g2mdlhlpx.exe
2012-05-04 23:58:23 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-05-04 23:58:23 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-05-04 23:58:07 8744608 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2012-04-19 01:56:30 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2012-04-19 01:56:30 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2012-04-04 20:56:40 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-03-30 12:45:03 1423744 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-03-21 16:28:28 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
.
============= FINISH: 10:20:43.66 ===============

Attached Files



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#2 Wogos

Wogos
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  • Local time:10:49 AM

Posted 10 June 2012 - 03:10 PM

I think it's also worth noting that this laptop's CPU usage ranges from 2% to 96% while I'm doing absolutely nothing with it.

thanks again,

#3 nasdaq

nasdaq

  • Malware Response Team
  • 39,586 posts
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  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:12:49 PM

Posted 12 June 2012 - 01:25 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Do you need this proxy setting?
You can check with your internet provider.

uInternet Settings,ProxyServer = http=127.0.0.1:25464


If not required remove it.

In Internet Explorer go to Tools - Internet Options - Connections Tab - Lan Settings and remove the reference to 127.0.0.1:25464 if found, then uncheck "Use a proxy server" and check "Automatically detect settings".
===

If you use Firefox in Tools Menu > Options... > Advanced Tab > Network Tab > Connection > Settings. Select the Auto-detect proxy settings for this network option. Or no proxy if you do not need it.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html
===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.

Please post the logs for my review.

#4 Wogos

Wogos
  • Topic Starter

  • Members
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  • Local time:10:49 AM

Posted 12 June 2012 - 09:00 PM

Hi Nasdaq, thanks for the help with this. The proxy was only set in firefox. I removed it and could still use the internet fine so I'm not sure why it was set.

Here is my combo fix log: (it took 20 to 30 mins)

-----------------------------------------

ComboFix 12-06-12.03 - Melissa 06/12/2012 19:57:56.2.2 - x64
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3002.1560 [GMT -5:00]
Running from: c:\users\Melissa\Downloads\ComboFix.exe
AV: AVG Anti-Virus Free *Disabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
SP: AVG Anti-Virus Free *Disabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-05-13 to 2012-06-13 )))))))))))))))))))))))))))))))
.
.
2012-06-13 01:16 . 2012-06-13 01:16 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-06-12 12:22 . 2012-05-08 17:02 8955792 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{5856C201-365F-4F4C-94BE-F232AD12EDC5}\mpengine.dll
2012-06-10 03:23 . 2012-06-10 04:15 -------- d-----w- c:\users\Melissa\AppData\Local\Microsoft Games
2012-05-28 17:11 . 2012-05-28 17:11 -------- d-----w- c:\programdata\Kaspersky Lab
2012-05-26 15:19 . 2012-05-29 15:56 -------- d-----w- c:\program files (x86)\Spybot - Search & Destroy
2012-05-26 15:19 . 2012-05-27 13:19 -------- d-----w- c:\programdata\Spybot - Search & Destroy
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-05-04 23:58 . 2012-04-03 16:21 419488 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-05-04 23:58 . 2011-05-18 15:27 70304 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-05-04 23:58 . 2012-04-14 16:58 8744608 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe
2012-04-19 01:56 . 2012-04-19 01:56 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx
2012-04-19 01:56 . 2012-04-19 01:56 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts
2012-04-04 20:56 . 2010-06-15 00:34 24904 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-04-03 08:22 . 2012-05-13 23:57 4699520 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-04-02 13:59 . 2012-05-13 23:57 2766848 ----a-w- c:\windows\system32\win32k.sys
2012-03-30 12:45 . 2012-05-13 23:58 1423744 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-03-21 16:28 . 2010-05-07 11:56 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2012-03-20 23:34 . 2012-05-13 23:57 72576 ----a-w- c:\windows\system32\drivers\partmgr.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2012-01-26 17:32 1811296 ----a-w- c:\program files (x86)\AVG Secure Search\10.0.0.7\AVG Secure Search_toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files (x86)\AVG Secure Search\10.0.0.7\AVG Secure Search_toolbar.dll" [2012-01-26 1811296]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Melissa\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Melissa\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 94208 ----a-w- c:\users\Melissa\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
"MobileDocuments"="c:\program files (x86)\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240]
"SpybotSD TeaTimer"="c:\program files (x86)\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"DVDAgent"="c:\program files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe" [2008-11-29 1148200]
"TSMAgent"="c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe" [2008-12-25 1316136]
"CLMLServer for HP TouchSmart"="c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe" [2008-12-25 189736]
"UCam_Menu"="c:\program files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" [2008-11-15 218408]
"UpdateLBPShortCut"="c:\program files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"UpdatePSTShortCut"="c:\program files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" [2008-11-26 210216]
"QlbCtrl.exe"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2010-02-25 323640]
"UpdateP2GoShortCut"="c:\program files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2008-10-30 210216]
"UpdatePDIRShortCut"="c:\program files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"HP Health Check Scheduler"="c:\program files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-09-27 59240]
"AVG8_TRAY"="c:\progra~2\AVG\AVG8\avgtray.exe" [2011-10-19 2042208]
"TVAgent"="c:\program files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe" [2009-02-09 206120]
"WirelessAssistant"="c:\program files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2010-05-20 500792]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"vProt"="c:\program files (x86)\AVG Secure Search\vprot.exe" [2012-01-26 939872]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-03-27 37296]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-02 843712]
"ROC_roc_dec12"="c:\program files (x86)\AVG Secure Search\ROC_roc_dec12.exe" [2012-01-26 928096]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-27 421736]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-04-19 421888]
.
c:\users\Melissa\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Melissa\AppData\Roaming\Dropbox\bin\Dropbox.exe [2012-5-24 27112840]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2011-3-26 113664]
HP Digital Imaging Monitor.lnk - c:\program files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-04 257696]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2012-06-13 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-03 23:58]
.
2012-06-13 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-20 23:27]
.
2012-06-13 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-07-20 23:27]
.
2012-06-10 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1791436090-701957968-3850719690-1000Core.job
- c:\users\Melissa\AppData\Local\Google\Update\GoogleUpdate.exe [2009-10-10 14:12]
.
2012-06-13 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1791436090-701957968-3850719690-1000UA.job
- c:\users\Melissa\AppData\Local\Google\Update\GoogleUpdate.exe [2009-10-10 14:12]
.
2012-06-04 c:\windows\Tasks\HPCeeScheduleForMelissa.job
- c:\program files (x86)\hewlett-packard\sdp\ceement\HPCEE.exe [2009-02-23 19:34]
.
2012-06-10 c:\windows\Tasks\Norton Security Scan for Melissa.job
- c:\progra~2\NORTON~2\Engine\312~1.9\Nss.exe [2011-05-26 09:19]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 97792 ----a-w- c:\users\Melissa\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 97792 ----a-w- c:\users\Melissa\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-02-18 05:12 97792 ----a-w- c:\users\Melissa\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2008-01-21 246784]
"SmartMenu"="c:\program files (x86)\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [BU]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2009-06-04 442368]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-26 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-26 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-26 415256]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=c:\windows\System32\avgrssta.dll
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>;*.local
uInternet Settings,ProxyServer = http=127.0.0.1:25464
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.11.1
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\10.0.6\ViProtocol.dll
CLSID: {603d3801-bd81-11d0-a3a5-00c04fd706ec} - %SystemRoot%\SysWow64\browseui.dll
FF - ProfilePath - c:\users\Melissa\AppData\Roaming\Mozilla\Firefox\Profiles\pmj6xhks.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.igoogle.com
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B90bae5b7-0ad8-4c44-a553-f83a639e1324%7D&mid=aa06bcb769c51e4f900670c8d4778630-801590dbdf4198527d893080da93e6503c20d1fc&ds=AVG&v=10.0.0.7&lang=us&pr=fr&d=2011-12-10%2007%3A10%3A58&sap=ku&q=
FF - prefs.js: network.proxy.type - 0
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\{55662437-DA8C-40c0-AADA-2C816A897A49}]
"ImagePath"="\??\c:\program files (x86)\Hewlett-Packard\Media\DVD\000.fcl"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}]
@Denied: (A 2) (Everyone)
@SACL=
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil10a.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\Elevation]
@SACL=
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\LocalServer32]
@SACL=
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\FlashUtil10a.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0BE09CC1-42E0-11DD-AE16-0800200C9A66}\TypeLib]
@SACL=
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@SACL=
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Control]
@SACL=
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\EnableFullPage]
@SACL=
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Implemented Categories]
@SACL=
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@SACL=
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10a.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@SACL=
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@SACL=
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Programmable]
@SACL=
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@SACL=
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10a.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@SACL=
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@SACL=
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@SACL=
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@SACL=
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Control]
@SACL=
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@SACL=
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10a.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@SACL=
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Programmable]
@SACL=
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@SACL=
@="c:\\Windows\\SysWow64\\Macromed\\Flash\\Flash10a.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@SACL=
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@SACL=
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@SACL=
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}]
@Denied: (A 2) (Everyone)
@SACL=
@="IFlashBroker2"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}\ProxyStubClsid32]
@SACL=
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{DDF4CE26-4BDA-42BC-B0F0-0E75243AD285}\TypeLib]
@SACL=
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@SACL=
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@SACL=
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@SACL=
@=""
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@SACL=
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
Completion time: 2012-06-12 20:21:56
ComboFix-quarantined-files.txt 2012-06-13 01:21
ComboFix2.txt 2012-06-13 00:46
.
Pre-Run: 166,563,528,704 bytes free
Post-Run: 166,528,929,792 bytes free
.
- - End Of File - - D2F2B7C17569527D37BC829725BDDC37

#5 nasdaq

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Posted 13 June 2012 - 09:38 AM

Please read this article about the Coupons toolbars and decide if you want to keep them.
http://www.mydigitallife.info/remove-and-uninstall-coupons-couponbar-and-coupon-printer-plugin/

===

If no longer using Norton remove this from the tasks folder.

2012-06-10 c:\windows\Tasks\Norton Security Scan for Melissa.job
- c:\progra~2\NORTON~2\Engine\312~1.9\Nss.exe [2011-05-26 09:19]

p.s.
To remove all traces of Norton you should run their uninstaller.
Download and run the Norton Removal Tool FOR YOUR CURRENT PROGRAM.
https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=20080710133834EN&lg=english&ct=united+states&product=home&version=1&pvid=f-home&entsrc=redirect_pubweb
===

Previously requested.

Third party programs if not up to date can be an open door for an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please let me know what problem persists.

Edited by nasdaq, 16 June 2012 - 01:13 PM.


#6 Wogos

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Posted 16 June 2012 - 11:10 AM

I completed these steps and I'm still noticing my cpu usage is high and when I run the AVG free scan I still get the 2 trojans listed in my first post of this thread.

The security check log is below:

------------------------------------------------------------------------------------------

Results of screen317's Security Check version 0.99.41
Windows Vista Service Pack 2 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG Anti-Virus Free
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
Malwarebytes Anti-Malware version 1.61.0.1400
Java™ 6 Update 31
Java™ 6 Update 7
Java version out of date!
Adobe Flash Player 10 Flash Player out of date!
Adobe Flash Player 11.3.300.257
Adobe Reader 9 Adobe Reader out of date!
Mozilla Firefox (12.0)
Google Chrome 19.0.1084.52
Google Chrome 19.0.1084.56
Google Chrome plugins...
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgemc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````

#7 nasdaq

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Posted 16 June 2012 - 01:17 PM

The files are in your C:\SwSetup\MSDVD\Data.cab FOLDER.

As seen here I also think it's a false positive.

http://www.techsupportforum.com/forums/f284/hp-pavilion-dvd-burner-virus-500085.html

Contact AVG if still being prompter by AVG after an update of the security program.
You may have a new version that they are not aware of.
===

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.


Java™ 6 Update 31
Java™ 6 Update 7

Remove this also
Adobe Flash Player 10


===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Include in your download" this is not required. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
===

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


#8 Wogos

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Posted 17 June 2012 - 10:22 PM

I completed these steps. I posted in the AVG Free 8.5 forum asking about false positives as well.

The ESET scan found 4 threats and cleaned all 4. Here are the contents of the ESET search:

------------------------

C:\Qoobox\Quarantine\C\Program Files (x86)\StartNow Toolbar\StartNowToolbarUninstall.exe.vir Win32/Toolbar.Zugo application cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Program Files (x86)\StartNow Toolbar\Toolbar32.dll.vir a variant of Win32/Toolbar.Zugo application cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Program Files (x86)\StartNow Toolbar\ToolbarUpdaterService.exe.vir a variant of Win32/Toolbar.Zugo application cleaned by deleting - quarantined
C:\Users\Melissa\Downloads\gimp_app_1201.exe a variant of Win32/InstallIQ application cleaned by deleting - quarantined






thanks,

Edited by Wogos, 17 June 2012 - 10:24 PM.


#9 nasdaq

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Posted 18 June 2012 - 07:51 AM

Those found in the QooBox\... were removed by ComboFix. Now they are completely deleted.
The other is something new. It was also removed.

#10 Wogos

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Posted 18 June 2012 - 09:16 PM

Those found in the QooBox\... were removed by ComboFix. Now they are completely deleted.
The other is something new. It was also removed.

Nasdaq,

I posted the possible false positive on the AVG forum and they instructed me to move from 8.5 to the latest version to see if the same threat was discovered when doing a system scan. I uninstalled AVG Free 8.5 and installed AVG Free 2012, updated it and did a full system scan. No threats were detected.

Should I assume my laptop is safe now?

I appreciate the help.

#11 nasdaq

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Posted 19 June 2012 - 08:19 AM

Good work.

If all is well:

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

Delete the other tools we used.

#12 nasdaq

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Posted 25 June 2012 - 10:36 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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