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PC can't see "out", other can see "in"


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70 replies to this topic

#1 Joel R.

Joel R.

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Posted 10 June 2012 - 08:18 AM

After some virus clean-up, the PC lost its ability to see out on the LAN. My other PC can see the affected PC (shared drives, Remote Desktop), but the affected PC can not see shared drives or get out on the internet. It seems like it must just be a setting or a missing file from the clean-up operations.

I have been struggling with this for almost 6 months - please help!

Thanks,
Joel

Computer: AMD Athlon 7750, RealTek PCIe GBE
LAN Type: Wired
Router: UltraLine Series 3 Model 9100EM
Internet Type: Verizon FiOS

MiniToolBox Results:

MiniToolBox by Farbar Version: 18-01-2012
Ran by Owner (administrator) on 10-06-2012 at 08:08:17
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Cisco Systems VPN Adapter = Local Area Connection 2 (Disconnected)
Realtek PCIe GBE Family Controller = Local Area Connection 3 (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 3"

set address name="Local Area Connection 3" source=dhcp
set dns name="Local Area Connection 3" source=dhcp register=PRIMARY
set wins name="Local Area Connection 3" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : KIDS-1

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : home



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . : home

Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

Physical Address. . . . . . . . . : 00-24-1D-2B-7A-94

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Sunday, June 10, 2012 7:49:28 AM

Lease Expires . . . . . . . . . . : Monday, June 11, 2012 7:49:28 AM

Server: myrouter.home
Address: 192.168.1.1

Name: google.com
Addresses: 74.125.227.97, 74.125.227.103, 74.125.227.105, 74.125.227.99
74.125.227.104, 74.125.227.98, 74.125.227.110, 74.125.227.102, 74.125.227.101
74.125.227.96, 74.125.227.100

Ping request could not find host google.com. Please check the name and try again.

Server: myrouter.home
Address: 192.168.1.1

Name: yahoo.com
Addresses: 209.191.122.70, 72.30.38.140, 98.139.183.24

Ping request could not find host yahoo.com. Please check the name and try again.

Server: myrouter.home
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2

Ping request could not find host bleepingcomputer.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 24 1d 2b 7a 94 ...... Realtek PCIe GBE Family Controller
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.2 192.168.1.2 1
192.168.1.0 255.255.255.0 192.168.1.2 192.168.1.2 20
192.168.1.2 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.2 192.168.1.2 20
224.0.0.0 240.0.0.0 192.168.1.2 192.168.1.2 20
255.255.255.255 255.255.255.255 192.168.1.2 192.168.1.2 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/10/2012 07:55:14 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/10/2012 07:50:14 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/10/2012 01:44:21 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/09/2012 11:23:22 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/09/2012 10:52:52 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/09/2012 08:51:06 AM) (Source: Media Center Phone Service) (User: )
Description: Initializing the telephony service failed with error 0x80040005.

Error: (06/09/2012 08:22:21 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/09/2012 07:55:14 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/09/2012 07:51:51 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/09/2012 07:47:46 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.


System errors:
=============
Error: (06/10/2012 08:08:28 AM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/10/2012 08:08:27 AM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/10/2012 08:08:26 AM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/10/2012 08:08:25 AM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/10/2012 08:08:24 AM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/10/2012 08:08:23 AM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/10/2012 08:08:22 AM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/10/2012 08:08:21 AM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/10/2012 08:08:20 AM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058

Error: (06/10/2012 08:08:20 AM) (Source: Service Control Manager) (User: )
Description: The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
%%1058


Microsoft Office Sessions:
=========================
Error: (06/10/2012 07:55:14 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 07:50:14 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 01:44:21 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/09/2012 11:23:22 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/09/2012 10:52:52 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/09/2012 08:51:06 AM) (Source: Media Center Phone Service)(User: )
Description: 80040005

Error: (06/09/2012 08:22:21 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/09/2012 07:55:14 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/09/2012 07:51:51 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/09/2012 07:47:46 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL


========================= Memory info: ===================================

Percentage of memory in use: 23%
Total physical RAM: 1918.42 MB
Available physical RAM: 1467.63 MB
Total Pagefile: 3108.82 MB
Available Pagefile: 2856.32 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.87 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:182.14 GB) (Free:58 GB) NTFS
3 Drive d: () (Fixed) (Total:4.15 GB) (Free:2.41 GB) FAT32
4 Drive f: (Big Dog) (Fixed) (Total:1397.26 GB) (Free:1191.03 GB) NTFS
5 Drive g: () (Removable) (Total:0.02 GB) (Free:0.01 GB) FAT

========================= Users: ========================================

User accounts for \\

Administrator ASPNET Guest
Haley Hayden HelpAssistant
Holly Mom Owner
SUPPORT_388945a0 Webbie


**** End of log ****

BC AdBot (Login to Remove)

 


#2 coxchris

coxchris

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Posted 10 June 2012 - 12:42 PM

go to run type in cmd and press enter

type this ipconfig /flushdns

flush dns allows deletes the dns cache

see if you can get out after flushing your dns

If you cannot reset your host file to defaults http://support.microsoft.com/kb/972034

try that and post with your findings

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#3 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


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Posted 10 June 2012 - 04:05 PM

Create a system restore point prior to doing the step below.

http://support.microsoft.com/kb/948247

Please download the file below transfer it to the sick machine right click it and select merge.Then reboot your machine.

http://www.blackviper.com/downloads/WinXP/Registry_Files/!Default_XP_Pro_SP3_Start_v300.zip?7501a5

Here is the source of the direct download link.

http://www.blackviper.com/2008/06/16/windows-xp-service-pack-3-services-registry-files/




Please download FarbarServiceScanner and run it on the computer with the issue.


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.


Please download MINITOOLBOX and run it.

Checkmark following boxes:


Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

#4 Joel R.

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Posted 10 June 2012 - 09:44 PM

coxchris-
I flushed the DNS cache as directed, but it did not fix the problem. I also reset the hosts file, but the hold hosts file was identical.

InadequateInfirmity-
I updated the registry as instructed and ran the FSS and the MiniToolBox. The results are posted below:

Farbar Service Scanner Version: 22-02-2012
Ran by Owner (administrator) on 10-06-2012 at 21:36:08
Running from "C:\Temp\virus 2012"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys
[2012-03-05 19:46] - [2004-08-04 00:14] - 0074752 ____A (Microsoft Corporation) 64537AA5C003A6AFEEE1DF819062D0D1

C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
DNE(9) Gpc(6) IPSec(4) NetBT(15) PSched(7) Tcpip(3)
0x0F0000000800000004000000010000000200000003000000050000000600000007000000090000000A0000000B0000000C0000000D0000000E0000000F000000


**** End of log ****

MiniToolBox by Farbar Version: 18-01-2012
Ran by Owner (administrator) on 10-06-2012 at 21:37:26
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

127.0.0.1 localhost
127.0.0.1 localhost

========================= IP Configuration: ================================

Cisco Systems VPN Adapter = Local Area Connection 2 (Disconnected)
Realtek PCIe GBE Family Controller = Local Area Connection 3 (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 3"

set address name="Local Area Connection 3" source=dhcp
set dns name="Local Area Connection 3" source=dhcp register=PRIMARY
set wins name="Local Area Connection 3" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : KIDS-1

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : home



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . : home

Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

Physical Address. . . . . . . . . : 00-24-1D-2B-7A-94

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Sunday, June 10, 2012 7:49:28 PM

Lease Expires . . . . . . . . . . : Monday, June 11, 2012 7:49:28 PM

Server: myrouter.home
Address: 192.168.1.1

Name: google.com
Addresses: 74.125.227.102, 74.125.227.99, 74.125.227.98, 74.125.227.101
74.125.227.110, 74.125.227.104, 74.125.227.96, 74.125.227.105, 74.125.227.100
74.125.227.103, 74.125.227.97

Ping request could not find host google.com. Please check the name and try again.

Server: myrouter.home
Address: 192.168.1.1

Name: yahoo.com
Addresses: 209.191.122.70, 72.30.38.140, 98.139.183.24

Ping request could not find host yahoo.com. Please check the name and try again.

Server: myrouter.home
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2

Ping request could not find host bleepingcomputer.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 24 1d 2b 7a 94 ...... Realtek PCIe GBE Family Controller
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.2 192.168.1.2 1
192.168.1.0 255.255.255.0 192.168.1.2 192.168.1.2 20
192.168.1.2 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.2 192.168.1.2 20
224.0.0.0 240.0.0.0 192.168.1.2 192.168.1.2 20
255.255.255.255 255.255.255.255 192.168.1.2 192.168.1.2 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 02 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 03 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 04 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 05 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 11 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/10/2012 09:35:15 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/10/2012 07:55:14 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/10/2012 07:50:14 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/10/2012 01:44:21 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/09/2012 11:23:22 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/09/2012 10:52:52 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/09/2012 08:51:06 AM) (Source: Media Center Phone Service) (User: )
Description: Initializing the telephony service failed with error 0x80040005.

Error: (06/09/2012 08:22:21 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/09/2012 07:55:14 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (06/09/2012 07:51:51 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8024402c, P2 endsearch, P3 search, P4 3.0.8402.0, P5 mpsigdwn.dll, P6 3.0.8402.0, P7 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.


System errors:
=============
Error: (06/10/2012 09:35:22 PM) (Source: TermServDevices) (User: )
Description: Driver Microsoft Office Document Image Writer Driver required for printer Microsoft Office Document Image Writer is unknown. Contact the administrator to install the driver before you log in again.

Error: (06/10/2012 09:35:18 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 0.0.0.0

Update Source: %NT AUTHORITY51

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (06/10/2012 09:35:18 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 0.0.0.0

Update Source: %NT AUTHORITY51

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (06/10/2012 09:35:18 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 0.0.0.0

Update Source: %NT AUTHORITY51

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (06/10/2012 09:35:18 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 0.0.0.0

Update Source: %NT AUTHORITY51

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (06/10/2012 09:35:18 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 0.0.0.0

Update Source: %NT AUTHORITY51

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\NETWORK SERVICE

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (06/10/2012 09:35:14 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 0.0.0.0

Update Source: %NT AUTHORITY59

Update Stage: 3.0.8402.00

Source Path: 3.0.8402.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (06/10/2012 09:34:27 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:
%%1066

Error: (06/10/2012 09:34:27 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service terminated with service-specific error 2250 (0x8CA).

Error: (06/10/2012 09:34:27 PM) (Source: Workstation) (User: )
Description: Could not load RDR device driver.


Microsoft Office Sessions:
=========================
Error: (06/10/2012 09:35:15 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 07:55:14 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 07:50:14 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 01:44:21 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/09/2012 11:23:22 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/09/2012 10:52:52 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/09/2012 08:51:06 AM) (Source: Media Center Phone Service)(User: )
Description: 80040005

Error: (06/09/2012 08:22:21 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/09/2012 07:55:14 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/09/2012 07:51:51 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL


=========================== Installed Programs ============================

3D Groove Playback Engine
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Reader 9.5.0 (Version: 9.5.0)
AMD Processor Driver (Version: 1.3.2.0053)
Any Video Converter 3.2.3
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ATI - Software Uninstall Utility (Version: 6.14.10.1022)
ATI Catalyst Control Center (Version: 2.008.1201.1503)
ATI Control Panel (Version: 6.14.10.5145)
ATI Display Driver (Version: 8.561-081201a1-074335C)
Big Fish Games Client (Version: 1.2.5.17)
Bonjour (Version: 3.0.0.10)
Browser Configuration Utility (Version: 1.0.4.9)
BufferChm (Version: 53.0.13.000)
CameraDrivers (Version: 4.5.0.211)
CameraDrivers (Version: 5.0.0.328)
Camtasia Studio 7 (Version: 7.1.1)
Canon Easy-PhotoPrint EX
Canon Easy-WebPrint EX
Canon IJ Network Tool
Canon MP Navigator EX 4.0
Canon MP495 series MP Drivers
Canon MP495 series User Registration
Canon My Printer
Canon Solution Menu EX
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2008.1201.1504.27008)
Catalyst Control Center Graphics Full Existing (Version: 2008.1201.1504.27008)
Catalyst Control Center Graphics Full New (Version: 2008.1201.1504.27008)
Catalyst Control Center Graphics Light (Version: 2008.1201.1504.27008)
Catalyst Control Center Graphics Previews Common (Version: 2008.1201.1504.27008)
Catalyst Control Center HydraVision Full (Version: 2008.1201.1504.27008)
ccc-core-preinstall (Version: 2008.1201.1504.27008)
ccc-core-static (Version: 2008.1201.1504.27008)
ccc-utility (Version: 2008.1201.1504.27008)
CCC Help English (Version: 2008.1201.1503.27008)
CloudCare (Version: 6.1.6)
CloudCare (Version: 6.1.8)
CP_AtenaShokunin1Config (Version: 53.0.13.000)
CP_CalendarTemplates1 (Version: 53.0.13.000)
CP_Package_Basic1 (Version: 53.0.13.000)
CP_Package_Variety1 (Version: 53.0.13.000)
CP_Package_Variety2 (Version: 53.0.13.000)
CP_Package_Variety3 (Version: 53.0.13.000)
CP_Panorama1Config (Version: 53.0.13.000)
Creative WebCam NX Ultra Driver (1.01.03.0112)
CreativeProjects (Version: 45.4.157.000)
CreativeProjectsTemplates (Version: 45.4.157.000)
CueTour (Version: 53.0.13.000)
Destinations (Version: 53.0.13.000)
DeviceFunctionQFolder (Version: 1.00.0000)
DeviceManagementQFolder (Version: 1.00.0000)
Digital Media Reader (Version: 1.10)
Diner Dash - Hometown Hero
Disney Pirates of the Caribbean Online (Version: )
ERUNT 1.1j
eSupportQFolder (Version: 1.00.0000)
Fish Tycoon
FullDPAppQFolder (Version: 1.00.0000)
Google SketchUp 8 (Version: 3.0.4811)
HP Image Zone 5.3 (Version: 5.3)
HP Imaging Device Functions 5.3 (Version: 5.3)
HP Photosmart 330,380,420,470,7800,8000,8200 Series (Version: 8.1)
HP Photosmart Cameras 4.5 (Version: 4.5)
HP Software Update (Version: 3.0.5.001)
HP Solution Center & Imaging Support Tools 5.3 (Version: 5.3)
HPProductAssistant (Version: 53.0.13.000)
HPSystemDiagnostics (Version: 1.6.0.0)
InstantShare (Version: 45.4.157.000)
InstantShareDevices (Version: 53.0.13.000)
Interactive User’s Guide (Version: 1.0.0)
iTunes (Version: 10.5.3.3)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ 6 Update 7 (Version: 1.6.0.70)
Learn to Play Bridge
Lernout & Hauspie TruVoice American English TTS Engine
Macromedia Shockwave Player (Version: 10.1.0.011)
Macromedia Shockwave Player (Version: 10.1.0.11)
Math Missions Grades 3-5
Microsoft .NET Framework 1.0 Hotfix (KB2572066)
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money 2005 (Version: 14)
Microsoft National Language Support Downlevel APIs
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 08.04.0623)
MicroWorlds EX Demo (Version: 1.4)
MicroWorlds Web Player
MobileMe Control Panel (Version: 3.1.8.0)
Move Media Player
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
Multimedia Keyboard Driver
Napster Burn Engine (Version: 2.5.0000)
Nero BurnRights
Nero OEM
Nickelodeon Toon Twister 3-D
NVIDIA Drivers
NVIDIA PhysX v8.09.04 (Version: 8.09.04)
OpenOffice.org 3.0 (Version: 3.0.9358)
PanoStandAlone (Version: 53.0.13.000)
Photo Story 3 for Windows (Version: 3.0.1115.11)
PHOTOfunSTUDIO 5.0 HD Edition (Version: 5.00.316)
PhotoGallery (Version: 53.0.13.000)
Picture Package Music Transfer (Version: 1.1.00.11270)
PowerDVD
PS7800 (Version: 8.01.0000)
PSPrinters08 (Version: 8.01.0000)
PSTAPlugin (Version: 8.01.0000)
PTA Treasurers Acctg Pgm
QuickTime (Version: 7.71.80.42)
RandMap (Version: 53.0.13.000)
RealPlayer Basic
Realtek AC'97 Audio
REALTEK GbE & FE Ethernet PCI-E NIC Driver (Version: 1.20.0000)
Realtek High Definition Audio Driver (Version: 5.10.0.5780)
Recovery Software Suite eMachines (Version: 1.00.0000)
Redist (Version: 3.00.0000)
Safari (Version: 5.34.52.7)
Scholastic's I SPY Spooky Mansion Deluxe
Secure Online Account Numbers (Version: 2.0.2.0)
Secure Online Account Numbers (Version: 2.3.14.0)
ShareIns (Version: 1.00.0000)
SILKYPIX Developer Studio 3.1 SE (Version: 3)
Skins (Version: 2008.1201.1504.27008)
SkinsHP1 (Version: 53.0.13.000)
Skype Click to Call (Version: 5.6.8442)
Skype™ 5.5 (Version: 5.5.124)
SoftV92 Data Fax Modem with SmartCP
SolutionCenter (Version: 50.0.152.000)
Sonic Encoders (Version: 1.00)
Sonic_PrimoSDK (Version: 53.0.13.000)
Sony Picture Utility (Version: 3.0.01.12110)
Status (Version: 53.0.13.000)
The Sims Unleashed
TrayApp (Version: 53.0.13.000)
Unload (Version: 5.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB971930) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB976749) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB953356) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Update Rollup 1 for Windows XP Media Center Edition 2005 with HDTV Support (KB873369)
Verizon Media Manager (Version: 9.5.67)
VideoCam Suite 2.0 (Version: 2.00.043.1033)
VPN Client
Web Games Player Plugin
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 53.0.13.000)
Wheel of Fortune 2003
Windows Genuine Advantage Notifications (KB905474) (Version: 1.7.0018.5)
Windows Internet Explorer 7 (Version: 20061107.210142)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows XP Media Center Edition 2005 KB890629
Windows XP Media Center Edition 2005 KB890760
Windows XP Media Center Edition 2005 KB895198
Windows XP Media Center Edition 2005 KB895678
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3 (Version: 20080414.031525)
WinRAR 4.01 (32-bit) (Version: 4.01.0)
Wizard101 (Version: 1.0.0)
Yahoo! Detect

========================= Devices: ================================

Name: TEAC CD-W58E
Description: CD-ROM Drive
Class Guid: {4D36E965-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom
Problem: : Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
Resolution: A driver was loaded but Windows cannot find the device. This happens when Windows does not detect a non-Plug and Play device.
If the device was removed, uninstall the driver, install the device, and then click "Scan for hardware changes" to reinstall the driver. If the hardware was not removed, obtain a new or updated driver for the device.
If the device is a non-Plug and Play device, a newer version of the driver might be needed. To install non-Plug and Play devices, use the Add Hardware wizard.
Click "Performance and Maintenance" on "Control Panel", click "System", and on the "Hardware" tab, click "Add Hardware Wizard".

Name: Communications Port (COM1)
Description: Communications Port
Class Guid: {4D36E978-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard port types)
Service: Serial
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Cisco Systems VPN Adapter
Description: Cisco Systems VPN Adapter
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Cisco Systems
Service: CVirtA
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 1918.42 MB
Available physical RAM: 1485.3 MB
Total Pagefile: 3108.82 MB
Available Pagefile: 2858.58 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.86 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:182.14 GB) (Free:57.91 GB) NTFS
3 Drive d: () (Fixed) (Total:4.15 GB) (Free:2.41 GB) FAT32
4 Drive f: (Big Dog) (Fixed) (Total:1397.26 GB) (Free:1191.03 GB) NTFS
5 Drive g: () (Removable) (Total:0.02 GB) (Free:0.01 GB) FAT

========================= Users: ========================================

User accounts for \\

Administrator ASPNET Guest
Haley Hayden HelpAssistant
Holly Mom Owner
SUPPORT_388945a0 Webbie


**** End of log ****

#5 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


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Posted 10 June 2012 - 10:11 PM

Create a restore point prior to doing this,\
http://windows.microsoft.com/en-us/windows7/Create-a-restore-point

http://support.microsoft.com/kb/948247

Uninstall Microsoft Security Essentails then do the following


1. Download winsock.zip
Unzip it.
Right click on Winsock.reg, click "Merge".
Allow registry merge.

2. Restart computer.

3. Go to Start ==> Control Panel. Double-click Network Connections. Right-click Local Area Connection, and select Properties.
  • On the General tab, click Install a popup window opens.
  • Select Protocol from the list and then click Add.
  • A new window opens, click Have Disk....
  • In the browse... box type c:\windows\inf
  • Click OK.
  • Select Internet Protocol (TCP/IP), and then click OK.
  • Restart and check the connection.
Thanks goes to Broni for the instructions above

Then run the tool in the link below.
http://majorgeeks.com/downloadget.php?id=4372&file=15&evp=4578a0d2691013178f302c260093894b


If you are unable to connect then please post a fresh minitoolbox log

Edited by InadequateInfirmity, 10 June 2012 - 10:14 PM.


#6 narenxp

narenxp

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Posted 10 June 2012 - 10:17 PM

Error: (06/10/2012 09:34:27 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:
%%1066

Error: (06/10/2012 09:34:27 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service terminated with service-specific error 2250 (0x8CA).

Error: (06/10/2012 09:34:27 PM) (Source: Workstation) (User: )
Description: Could not load RDR device driver.


Launch Farbar service scanner and type

mrxsmb.sys;rdbss.sys;mup.sys

in the search BOX and click on search files

Post the generated log

Edited by narenxp, 10 June 2012 - 10:18 PM.


#7 Joel R.

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Posted 11 June 2012 - 06:42 PM

InadequateInfirmity-
I did as suggested, and still no outgoing connection. Below is the MiniToolBox result:

MiniToolBox by Farbar Version: 18-01-2012
Ran by Owner (administrator) on 11-06-2012 at 18:39:14
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

Cisco Systems VPN Adapter = Local Area Connection 2 (Disconnected)
Realtek PCIe GBE Family Controller = Local Area Connection 3 (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 3"

set address name="Local Area Connection 3" source=dhcp
set dns name="Local Area Connection 3" source=dhcp register=PRIMARY
set wins name="Local Area Connection 3" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : KIDS-1

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : home



Ethernet adapter Local Area Connection 3:



Connection-specific DNS Suffix . : home

Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

Physical Address. . . . . . . . . : 00-24-1D-2B-7A-94

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Monday, June 11, 2012 6:36:02 PM

Lease Expires . . . . . . . . . . : Tuesday, June 12, 2012 6:36:02 PM

Server: myrouter.home
Address: 192.168.1.1

Name: google.com
Addresses: 74.125.227.78, 74.125.227.66, 74.125.227.68, 74.125.227.73
74.125.227.69, 74.125.227.64, 74.125.227.71, 74.125.227.72, 74.125.227.65
74.125.227.70, 74.125.227.67

Ping request could not find host google.com. Please check the name and try again.

Server: myrouter.home
Address: 192.168.1.1

Name: yahoo.com
Addresses: 209.191.122.70, 72.30.38.140, 98.139.183.24

Ping request could not find host yahoo.com. Please check the name and try again.

Server: myrouter.home
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2

Ping request could not find host bleepingcomputer.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 24 1d 2b 7a 94 ...... Realtek PCIe GBE Family Controller
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.2 192.168.1.2 1
192.168.1.0 255.255.255.0 192.168.1.2 192.168.1.2 20
192.168.1.2 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.2 192.168.1.2 20
224.0.0.0 240.0.0.0 192.168.1.2 192.168.1.2 20
255.255.255.255 255.255.255.255 192.168.1.2 192.168.1.2 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Windows\System32\nwprovau.dll [142336] (Microsoft Corporation)
Catalog9 01 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 02 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 03 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 04 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 05 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 06 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 07 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 08 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 09 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 10 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 11 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 12 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 13 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 14 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 15 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 16 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 17 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 18 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 35 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 36 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 37 %ProgramFiles%\Bsecure\InetCtrl57.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/11/2012 06:17:09 PM) (Source: JavaQuickStarterService) (User: )
Description: Unable to create JQS API server: socket() failed (Socket error 10044)

Error: (06/11/2012 01:12:17 PM) (Source: MPSampleSubmission) (User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/11/2012 00:41:47 AM) (Source: MPSampleSubmission) (User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 10:11:16 PM) (Source: MPSampleSubmission) (User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 09:43:56 PM) (Source: MPSampleSubmission) (User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 09:40:46 PM) (Source: MPSampleSubmission) (User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 09:35:15 PM) (Source: MPSampleSubmission) (User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 07:55:14 AM) (Source: MPSampleSubmission) (User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 07:50:14 AM) (Source: MPSampleSubmission) (User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 01:44:21 AM) (Source: MPSampleSubmission) (User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL


System errors:
=============
Error: (06/11/2012 06:38:11 PM) (Source: TermServDevices) (User: )
Description: Driver Microsoft Office Document Image Writer Driver required for printer Microsoft Office Document Image Writer is unknown. Contact the administrator to install the driver before you log in again.

Error: (06/11/2012 06:36:44 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:
%%1066

Error: (06/11/2012 06:36:44 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service terminated with service-specific error 2250 (0x8CA).

Error: (06/11/2012 06:36:44 PM) (Source: Service Control Manager) (User: )
Description: The Workstation service terminated with service-specific error 2250 (0x8CA).

Error: (06/11/2012 06:36:44 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:
%%1066

Error: (06/11/2012 06:36:44 PM) (Source: Workstation) (User: )
Description: Could not load RDR device driver.

Error: (06/11/2012 06:36:44 PM) (Source: Workstation) (User: )
Description: Could not load RDR device driver.

Error: (06/11/2012 06:36:25 PM) (Source: Service Control Manager) (User: )
Description: The Windows User Mode Driver Framework service failed to start due to the following error:
%%1053

Error: (06/11/2012 06:36:25 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Windows User Mode Driver Framework service to connect.

Error: (06/11/2012 06:36:25 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:
%%1066


Microsoft Office Sessions:
=========================
Error: (06/11/2012 06:17:09 PM) (Source: JavaQuickStarterService)(User: )
Description: Unable to create JQS API server: socket() failed (Socket error 10044)

Error: (06/11/2012 01:12:17 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/11/2012 00:41:47 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 10:11:16 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 09:43:56 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 09:40:46 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 09:35:15 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 07:55:14 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 07:50:14 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL

Error: (06/10/2012 01:44:21 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8024402cendsearchsearch3.0.8402.0mpsigdwn.dll3.0.8402.0microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)NILNILNIL


=========================== Installed Programs ============================

3D Groove Playback Engine
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Reader 9.5.0 (Version: 9.5.0)
AMD Processor Driver (Version: 1.3.2.0053)
Any Video Converter 3.2.3
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ATI - Software Uninstall Utility (Version: 6.14.10.1022)
ATI Catalyst Control Center (Version: 2.008.1201.1503)
ATI Control Panel (Version: 6.14.10.5145)
ATI Display Driver (Version: 8.561-081201a1-074335C)
Big Fish Games Client (Version: 1.2.5.17)
Bonjour (Version: 3.0.0.10)
Browser Configuration Utility (Version: 1.0.4.9)
BufferChm (Version: 53.0.13.000)
CameraDrivers (Version: 4.5.0.211)
CameraDrivers (Version: 5.0.0.328)
Camtasia Studio 7 (Version: 7.1.1)
Canon Easy-PhotoPrint EX
Canon Easy-WebPrint EX
Canon IJ Network Tool
Canon MP Navigator EX 4.0
Canon MP495 series MP Drivers
Canon MP495 series User Registration
Canon My Printer
Canon Solution Menu EX
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2008.1201.1504.27008)
Catalyst Control Center Graphics Full Existing (Version: 2008.1201.1504.27008)
Catalyst Control Center Graphics Full New (Version: 2008.1201.1504.27008)
Catalyst Control Center Graphics Light (Version: 2008.1201.1504.27008)
Catalyst Control Center Graphics Previews Common (Version: 2008.1201.1504.27008)
Catalyst Control Center HydraVision Full (Version: 2008.1201.1504.27008)
ccc-core-preinstall (Version: 2008.1201.1504.27008)
ccc-core-static (Version: 2008.1201.1504.27008)
ccc-utility (Version: 2008.1201.1504.27008)
CCC Help English (Version: 2008.1201.1503.27008)
CloudCare (Version: 6.1.6)
CloudCare (Version: 6.1.8)
CP_AtenaShokunin1Config (Version: 53.0.13.000)
CP_CalendarTemplates1 (Version: 53.0.13.000)
CP_Package_Basic1 (Version: 53.0.13.000)
CP_Package_Variety1 (Version: 53.0.13.000)
CP_Package_Variety2 (Version: 53.0.13.000)
CP_Package_Variety3 (Version: 53.0.13.000)
CP_Panorama1Config (Version: 53.0.13.000)
Creative WebCam NX Ultra Driver (1.01.03.0112)
CreativeProjects (Version: 45.4.157.000)
CreativeProjectsTemplates (Version: 45.4.157.000)
CueTour (Version: 53.0.13.000)
Destinations (Version: 53.0.13.000)
DeviceFunctionQFolder (Version: 1.00.0000)
DeviceManagementQFolder (Version: 1.00.0000)
Digital Media Reader (Version: 1.10)
Diner Dash - Hometown Hero
Disney Pirates of the Caribbean Online (Version: )
ERUNT 1.1j
eSupportQFolder (Version: 1.00.0000)
Fish Tycoon
FullDPAppQFolder (Version: 1.00.0000)
Google SketchUp 8 (Version: 3.0.4811)
HP Image Zone 5.3 (Version: 5.3)
HP Imaging Device Functions 5.3 (Version: 5.3)
HP Photosmart 330,380,420,470,7800,8000,8200 Series (Version: 8.1)
HP Photosmart Cameras 4.5 (Version: 4.5)
HP Software Update (Version: 3.0.5.001)
HP Solution Center & Imaging Support Tools 5.3 (Version: 5.3)
HPProductAssistant (Version: 53.0.13.000)
HPSystemDiagnostics (Version: 1.6.0.0)
InstantShare (Version: 45.4.157.000)
InstantShareDevices (Version: 53.0.13.000)
Interactive User’s Guide (Version: 1.0.0)
iTunes (Version: 10.5.3.3)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ 6 Update 7 (Version: 1.6.0.70)
Learn to Play Bridge
Lernout & Hauspie TruVoice American English TTS Engine
Macromedia Shockwave Player (Version: 10.1.0.011)
Macromedia Shockwave Player (Version: 10.1.0.11)
Math Missions Grades 3-5
Microsoft .NET Framework 1.0 Hotfix (KB2572066)
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money 2005 (Version: 14)
Microsoft National Language Support Downlevel APIs
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 08.04.0623)
MicroWorlds EX Demo (Version: 1.4)
MicroWorlds Web Player
MobileMe Control Panel (Version: 3.1.8.0)
Move Media Player
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
Multimedia Keyboard Driver
Napster Burn Engine (Version: 2.5.0000)
Nero BurnRights
Nero OEM
Nickelodeon Toon Twister 3-D
NVIDIA Drivers
NVIDIA PhysX v8.09.04 (Version: 8.09.04)
OpenOffice.org 3.0 (Version: 3.0.9358)
PanoStandAlone (Version: 53.0.13.000)
Photo Story 3 for Windows (Version: 3.0.1115.11)
PHOTOfunSTUDIO 5.0 HD Edition (Version: 5.00.316)
PhotoGallery (Version: 53.0.13.000)
Picture Package Music Transfer (Version: 1.1.00.11270)
PowerDVD
PS7800 (Version: 8.01.0000)
PSPrinters08 (Version: 8.01.0000)
PSTAPlugin (Version: 8.01.0000)
PTA Treasurers Acctg Pgm
QuickTime (Version: 7.71.80.42)
RandMap (Version: 53.0.13.000)
RealPlayer Basic
Realtek AC'97 Audio
REALTEK GbE & FE Ethernet PCI-E NIC Driver (Version: 1.20.0000)
Realtek High Definition Audio Driver (Version: 5.10.0.5780)
Recovery Software Suite eMachines (Version: 1.00.0000)
Redist (Version: 3.00.0000)
Safari (Version: 5.34.52.7)
Scholastic's I SPY Spooky Mansion Deluxe
Secure Online Account Numbers (Version: 2.0.2.0)
Secure Online Account Numbers (Version: 2.3.14.0)
ShareIns (Version: 1.00.0000)
SILKYPIX Developer Studio 3.1 SE (Version: 3)
Skins (Version: 2008.1201.1504.27008)
SkinsHP1 (Version: 53.0.13.000)
Skype Click to Call (Version: 5.6.8442)
Skype™ 5.5 (Version: 5.5.124)
SoftV92 Data Fax Modem with SmartCP
SolutionCenter (Version: 50.0.152.000)
Sonic Encoders (Version: 1.00)
Sonic_PrimoSDK (Version: 53.0.13.000)
Sony Picture Utility (Version: 3.0.01.12110)
Status (Version: 53.0.13.000)
The Sims Unleashed
TrayApp (Version: 53.0.13.000)
Unload (Version: 5.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB971930) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB976749) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB953356) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Update Rollup 1 for Windows XP Media Center Edition 2005 with HDTV Support (KB873369)
Verizon Media Manager (Version: 9.5.67)
VideoCam Suite 2.0 (Version: 2.00.043.1033)
VPN Client
Web Games Player Plugin
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 53.0.13.000)
Wheel of Fortune 2003
Windows Genuine Advantage Notifications (KB905474) (Version: 1.7.0018.5)
Windows Internet Explorer 7 (Version: 20061107.210142)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows XP Media Center Edition 2005 KB890629
Windows XP Media Center Edition 2005 KB890760
Windows XP Media Center Edition 2005 KB895198
Windows XP Media Center Edition 2005 KB895678
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3 (Version: 20080414.031525)
WinRAR 4.01 (32-bit) (Version: 4.01.0)
Wizard101 (Version: 1.0.0)
Yahoo! Detect

========================= Devices: ================================

Name: TEAC CD-W58E
Description: CD-ROM Drive
Class Guid: {4D36E965-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom
Problem: : Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
Resolution: A driver was loaded but Windows cannot find the device. This happens when Windows does not detect a non-Plug and Play device.
If the device was removed, uninstall the driver, install the device, and then click "Scan for hardware changes" to reinstall the driver. If the hardware was not removed, obtain a new or updated driver for the device.
If the device is a non-Plug and Play device, a newer version of the driver might be needed. To install non-Plug and Play devices, use the Add Hardware wizard.
Click "Performance and Maintenance" on "Control Panel", click "System", and on the "Hardware" tab, click "Add Hardware Wizard".

Name: Communications Port (COM1)
Description: Communications Port
Class Guid: {4D36E978-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard port types)
Service: Serial
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Cisco Systems VPN Adapter
Description: Cisco Systems VPN Adapter
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Cisco Systems
Service: CVirtA
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 21%
Total physical RAM: 1918.42 MB
Available physical RAM: 1505.21 MB
Total Pagefile: 3108.82 MB
Available Pagefile: 2882.68 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.8 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:182.14 GB) (Free:57.87 GB) NTFS
3 Drive d: () (Fixed) (Total:4.15 GB) (Free:2.41 GB) FAT32
4 Drive f: (Big Dog) (Fixed) (Total:1397.26 GB) (Free:1191.03 GB) NTFS

========================= Users: ========================================

User accounts for \\

Administrator ASPNET Guest
Haley Hayden HelpAssistant
Holly Mom Owner
SUPPORT_388945a0 Webbie


**** End of log ****

#8 Joel R.

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Posted 11 June 2012 - 06:50 PM

narenxp-
Here is the FSS result:

Farbar Service Scanner Version: 22-02-2012
Ran by Owner (administrator) on 11-06-2012 at 18:42:06
Microsoft Windows XP Professional Service Pack 3 (X86)

************************************************
======== Search: "mrxsmb.sys;rdbss.sys;mup.sys" =========

C:\WINDOWS\system32\drivers\mup.sys
[2005-04-13 11:55] - [2011-04-21 08:37] - 0105472 ____A (Microsoft Corporation) DE6A75F5C270E756C5508D94B6CF68F5

C:\WINDOWS\system32\drivers\rdbss.sys
[2005-04-13 11:56] - [2008-04-13 14:28] - 0175744 ____A (Microsoft Corporation) 7AD224AD1A1437FE28D89CF22B17780A

C:\WINDOWS\ServicePackFiles\i386\mrxsmb.sys
[2008-09-04 00:36] - [2008-04-13 14:17] - 0456576 ____N (Microsoft Corporation) 68755F0FF16070178B54674FE5B847B0

C:\WINDOWS\ServicePackFiles\i386\mup.sys
[2008-09-04 00:36] - [2008-04-13 14:17] - 0105344 ____N (Microsoft Corporation) 2F625D11385B1A94360BFC70AAEFDEE1

C:\WINDOWS\ServicePackFiles\i386\rdbss.sys
[2008-09-04 00:36] - [2008-04-13 14:28] - 0175744 ____N (Microsoft Corporation) 7AD224AD1A1437FE28D89CF22B17780A

C:\WINDOWS\Driver Cache\i386\mrxsmb.sys
[2008-11-11 17:21] - [2011-07-15 08:29] - 0456320 ____N (Microsoft Corporation) 7D304A5EB4344EBEEAB53A2FE3FFB9F0

C:\WINDOWS\$NtUninstallKB980232$\mrxsmb.sys
[2010-04-13 21:46] - [2009-12-04 13:22] - 0455424 ____C (Microsoft Corporation) 421F7B922CEC5A5F340E7574A98F7B7C

C:\WINDOWS\$NtUninstallKB978251$\mrxsmb.sys
[2010-02-13 15:43] - [2008-10-24 06:21] - 0455296 ____C (Microsoft Corporation) 60AE98742484E7AB80C3C1450E708148

C:\WINDOWS\$NtUninstallKB957097$\mrxsmb.sys
[2008-11-12 04:01] - [2008-04-13 14:17] - 0456576 ____C (Microsoft Corporation) 68755F0FF16070178B54674FE5B847B0

C:\WINDOWS\$NtUninstallKB914389$\mrxsmb.sys
[2006-06-15 03:00] - [2005-01-18 23:26] - 0451584 ____C (Microsoft Corporation) 5DDC9A1B2EB5A4BF010CE8C019A18C1F

C:\WINDOWS\$NtUninstallKB914389$\rdbss.sys
[2006-06-15 03:00] - [2004-10-27 20:13] - 0174592 ____C (Microsoft Corporation) 809CA45CAA9072B3176AD44579D7F688

C:\WINDOWS\$NtUninstallKB2536276-v2$\mrxsmb.sys
[2011-08-12 12:55] - [2011-04-29 11:19] - 0456320 ____C (Microsoft Corporation) 0DC719E9B15E902346E87E9DCD5751FA

C:\WINDOWS\$NtUninstallKB2536276$\mrxsmb.sys
[2011-06-17 21:05] - [2011-02-17 08:18] - 0455936 ____C (Microsoft Corporation) 0EA4D8ED179B75F8AFA7998BA22285CA

C:\WINDOWS\$NtUninstallKB2535512$\mup.sys
[2011-06-17 21:06] - [2008-04-13 14:17] - 0105344 ____C (Microsoft Corporation) 2F625D11385B1A94360BFC70AAEFDEE1

C:\WINDOWS\$NtUninstallKB2511455$\mrxsmb.sys
[2011-04-17 21:54] - [2010-02-24 08:11] - 0455680 ____C (Microsoft Corporation) F3AEFB11ABC521122B67095044169E98

C:\WINDOWS\$NtServicePackUninstall$\mrxsmb.sys
[2008-09-07 21:50] - [2006-05-05 04:41] - 0453120 ____C (Microsoft Corporation) 025AF03CE51645C62F3B6907A7E2BE5E

C:\WINDOWS\$NtServicePackUninstall$\mup.sys
[2008-09-07 21:50] - [2004-08-10 14:00] - 0107904 ____C (Microsoft Corporation) 82035E0F41C2DD05AE41D27FE6CF7DE1

C:\WINDOWS\$NtServicePackUninstall$\rdbss.sys
[2008-09-07 21:50] - [2006-05-05 04:47] - 0174592 ____C (Microsoft Corporation) 03B965B1CA47F6EF60EB5E51CB50E0AF

C:\WINDOWS\$hf_mig$\KB980232\SP3QFE\mrxsmb.sys
[2010-04-13 19:30] - [2010-02-24 06:57] - 0457216 ____A (Microsoft Corporation) D09B9F0B9960DD41E73127B7814C115F

C:\WINDOWS\$hf_mig$\KB978251\SP3QFE\mrxsmb.sys
[2010-02-10 01:54] - [2009-12-04 12:25] - 0456832 ____A (Microsoft Corporation) 602549D1E8A622E5746991F6C56B21CA

C:\WINDOWS\$hf_mig$\KB957097\SP3QFE\mrxsmb.sys
[2008-11-11 17:21] - [2008-10-24 06:41] - 0455936 ____A (Microsoft Corporation) 7170AB42B51954DEF2781A4D1CCE65F4

C:\WINDOWS\$hf_mig$\KB914389\SP2QFE\mrxsmb.sys
[2006-05-05 05:16] - [2006-05-05 05:16] - 0454400 ____A (Microsoft Corporation) 7412CE77C6FD823F8889B4DF420C680B

C:\WINDOWS\$hf_mig$\KB914389\SP2QFE\rdbss.sys
[2006-05-05 05:22] - [2006-05-05 05:22] - 0174592 ____A (Microsoft Corporation) ED375CE745C42A14F10753F7022ECD6A

C:\WINDOWS\$hf_mig$\KB885835\SP2QFE\mrxsmb.sys
[2005-08-05 19:54] - [2004-10-27 20:15] - 0448128 ____A (Microsoft Corporation) A1BE3CB080DCC0A8270D21E3CA3B7005

C:\WINDOWS\$hf_mig$\KB885835\SP2QFE\rdbss.sys
[2005-08-05 19:54] - [2004-10-27 20:14] - 0174592 ____A (Microsoft Corporation) D0FEF8156D2D2FEC557C100956D76887

C:\WINDOWS\$hf_mig$\KB885250\SP2QFE\mrxsmb.sys
[2005-08-05 19:54] - [2005-01-18 22:51] - 0451584 ____A (Microsoft Corporation) 7B195060FF456FA65954C72C5C1640FF

C:\WINDOWS\$hf_mig$\KB2536276-v2\SP3QFE\mrxsmb.sys
[2011-08-10 16:46] - [2011-07-15 08:29] - 0457856 ____A (Microsoft Corporation) FB2FCCC70F7174C7BF64F48E96D3ADF4

C:\WINDOWS\$hf_mig$\KB2536276\SP3QFE\mrxsmb.sys
[2011-06-17 06:54] - [2011-04-29 11:47] - 0457856 ____A (Microsoft Corporation) 8DD801E28EB76FDA2A38907882A0036F

C:\WINDOWS\$hf_mig$\KB2535512\SP3QFE\mup.sys
[2011-06-17 06:55] - [2011-04-21 08:52] - 0105472 ____A (Microsoft Corporation) F7B1AD991491F02AF6DA70B00B8BF114

C:\WINDOWS\$hf_mig$\KB2511455\SP3QFE\mrxsmb.sys
[2011-04-15 07:57] - [2011-02-17 08:19] - 0457472 ____A (Microsoft Corporation) FB7DFD15D760AD339837A470F0E780D3

====== End Of Search ======

#9 InadequateInfirmity

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Posted 11 June 2012 - 08:37 PM

Hit the start button and type the following into the run box

C:\WINDOWS\system32\drivers


Then find the following drivers listed and rename the files from .sys to .old

mrxsmb.sys
rdbss.sys
mup.sys


Then type the following file path locations below into the run box one at a time and open the folder then drag each file to the desktop. Then open the C:\WINDOWS\system32\drivers folder and drag and drop the three files into theC:\WINDOWS\system32\drivers folder then reboot.

C:\WINDOWS\ServicePackFiles\i386\mrxsmb.sys
C:\WINDOWS\ServicePackFiles\i386\mup.sys
C:\WINDOWS\ServicePackFiles\i386\rdbss.sys


Check your connection now.

Edited by InadequateInfirmity, 11 June 2012 - 08:39 PM.


#10 narenxp

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Posted 11 June 2012 - 08:42 PM

Go to this location

C:\WINDOWS\ServicePackFiles\i386

Copy mrxsmb.sys to C:\windows\system32\drivers folder

Restart the PC ,

press WIndows+R key and type

services.msc
and click ok

Right click on Workstation>>>start it

Right click on Computer browser >>> start it

Let me know if that works

#11 Joel R.

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Posted 12 June 2012 - 07:10 AM

I replaced the .sys files as instructed and rebooted. Then I tried to start the services as requested, but they would not start (service-specific error code of 2250 on the workstation).

Still no outgoing connection.

#12 narenxp

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Posted 12 June 2012 - 07:25 AM

Launch Farbar service scanner again and type

mrxsmb in search BOX ,and click on Export service

Post the generated log

#13 Joel R.

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Posted 12 June 2012 - 06:11 PM

Here is the log:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_mrxsmb]
"NextInstance"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_mrxsmb\0000]
"Service"="MRxSmb"
"Legacy"=dword:00000001
"ConfigFlags"=dword:00000020
"Class"="LegacyDriver"
"ClassGUID"="{8ECC055D-047F-11D1-A537-0000F8753ED1}"
"DeviceDesc"="MRXSMB"

#14 narenxp

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Posted 12 June 2012 - 09:39 PM

The registry file is corrupted

Download

mrxsmb.reg

Launch it,click YES restart the PC

press WIndows+R key and type

services.msc and click ok

Right click on Workstation>>>start it

Right click on Computer browser >>> start it

Let me know if that works

Edited by narenxp, 12 June 2012 - 09:39 PM.


#15 Joel R.

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Posted 12 June 2012 - 10:52 PM

Getting closer! I can now see the shared drives on the other computer, but there is still no internet connection.




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