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Problems with a virus\browser hijacker\malware\trojan

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#1 Victoria_Ryan


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Posted 09 June 2012 - 06:30 PM


I'm having Problems with a virus\browser hijacker\malware\trojan as well. I've run Avg, Malwarebytes, Superantispyware,and Avira and they've all come up with nothing. Though, I am Positive I have SOMETHING. Yesterday I was on Google Chrome and suddenly every link I clicked would open in a new tab, and later when I tried to type in the address bar a small search box would open under the address box so I could not type anywhere else. CTRL+g is a command that opens the search box in Google Chrome and links opening in new tabs are also a CTRL/left click command so I am guessing this something that makes everything you do in a browser a CTRL command. It fooled me into thinking that my Left click button was broken. This problem persisted and I finally decided to do a system restore after all the scans. The system restore fixed the initial problem, I am now able to use my browsers. But the virus is still there. My laptop takes 3 times as long to start up and everything I do in my browser requires extra loading. Programs and browsers freeze. There are some things I can't uninstall. My system is very slow for having 6GBs of ram. And my laptop is only 1 month old. So it is for certain that I have SOMETHING but I have no clue what and neither do my anti-malware helpers. Any advice?

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#2 boopme


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Posted 09 June 2012 - 08:25 PM

Hello, I moved you to your own topic as the other was moved.
Are you on a router? Are other machines on it,if so are they redirecting?

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log has a name like: TDSSKiller.Version_Date_Time_log.txt.

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

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