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Google.com times out, IE and Firefox


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7 replies to this topic

#1 skylyre

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Posted 09 June 2012 - 04:04 PM

Hey everyone,

Not sure when it started as I've been using this computer intermittently, but lately when I go to google.com to do a search it just times out. This happens in both IE and Firefox. It's only the search, I can browse gmail, youtube, everything else it seems just fine. Google opens up no prob on the bf's comp too.

I have no idea what to do :/ Help? I love my google.
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#2 narenxp

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Posted 09 June 2012 - 04:12 PM

Press Windows+R key and type

notepad c:\windows\system32\drivers\etc\hosts

Click ok

A notepad should pop up,copy-paste the contents here

#3 skylyre

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Posted 09 June 2012 - 05:40 PM

Hi narenxp, as requested:

# Copyright © 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

87.229.126.50 www.google.com
87.229.126.51 www.bing.com
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#4 NpaMA

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Posted 09 June 2012 - 05:54 PM

Those aren't valid IPs for Google or Bing.

Open up your hosts file again (same way you did above) and remove the following from the bottom of it:

87.229.126.50 www.google.com
87.229.126.51 www.bing.com


Now add this line after the # notes:

127.0.0.1 localhost

Your file should then have the # notes followed by the single line "127.0.0.1 localhost" (without quotes).

Press Control + S to save the file.

Open up command prompt (press windows key + R and type "cmd" (without quotes) and press enter. Enter these commands in the black window that appears:

ipconfig /flushdns
ipconfig /release
ipconfig /renew

Clear your browser history and cookies, restart IE/FireFox and attempt to load the site.

Since hosts file hijacking is normally a sign of malware, I recommend you post in the Am I Infected? forum.

Edited by NpaMA, 09 June 2012 - 05:57 PM.


#5 The_Outkast

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Posted 09 June 2012 - 05:55 PM

87.229.126.50 www.google.com
87.229.126.51 www.bing.com

Those items should not be there. Delete them and save the file (if you're running Windows 7, you have to open notepad using "run as administrator" to be able to save the file). Then open a command prompt (start, run, type cmd and press enter), type ipconfig /flushdns and press enter. Now close the command prompt window and try google again.

Just as a heads up, if you notice that your google searches are redirecting you to other web pages, there is a good chance your pc is infected with a rootkit and/or malware. If that's the case, you probably want to create a post in the "Am I infected? What do I do?" forum to have an expert help you remove the infection.

#6 skylyre

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Posted 09 June 2012 - 06:06 PM

I've done all of those things but google still times out. I opened the hosts file and those two lines were back so I deleted them again and saved, did the flush, but they're still there.

I'm not being redirected btw, it just times out. Could that still be an infection?
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#7 NpaMA

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Posted 09 June 2012 - 06:09 PM

Yes, that sounds like an infection. Post in the "Am I Infected?" forum that I linked to above.

Edited by NpaMA, 09 June 2012 - 06:09 PM.


#8 skylyre

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Posted 09 June 2012 - 06:13 PM

Thanks :)
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