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Security refuses to allow me to extract chat log files


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#1 wordforger

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Posted 09 June 2012 - 02:07 PM

Since Google recently acquired Meebo, Meebo is shutting down their messenger program. Since I have four years worth of chat logs I wish to keep, I downloaded them in a zipped format to my computer. However, when I try to extract them, I get the message "Windows has blocked access to these files to protect your computer." I tried doing what the help file told me to do to unblock (go to "Properties", and click "Unblock") but even after doing that I keep getting the same message. A friend of mine suggested uninstalling Windows Defender, but I was wondering if there was a less drastic measure to take that would still work.

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#2 hamluis

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Posted 09 June 2012 - 03:12 PM

FWIW: Uninstalling Windows Defender is hardly a "drastic measure" since its value has been questionable for several years.

I would try that as a cure for your problems...and replace WD with a program like SUPERAntiSpyware Free - http://www.superantispyware.com/superantispywarefreevspro.html .

http://www.bleepingcomputer.com/forums/topic407147.html/page__p__2475503#entry2475503

From what I see...all it takes is to use a 3d-party program (Winzip, 7-Zip, et alia) to open the file and extract. Some users reporting this error message...tried to use Windows Explorer on the .zip file.

I use 7-Zip to open .zip and other archive files.

Louis

Edited by hamluis, 10 June 2012 - 07:30 AM.


#3 wordforger

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Posted 09 June 2012 - 08:40 PM

Thank you! 7-zip handled it easily. I'll consider uninstalling Windows Defender and replacing it since I do know it's not the best. If I can find a free anti-virus that doesn't take a lot of processing power to run, I'll use it instead.

#4 hamluis

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Posted 10 June 2012 - 07:31 AM

Re AVs...I suggest Microsoft Security Essentials or Avira Free, but there are others.

Louis




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